User's Manual

MobileHelp Cellular DUO System User Guide
26
Refund & Return Policy
Full Refund: 30-day risk-free trial
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Refund period begins the day the unit is received.
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Refund period ends 30 days after receipt of system.
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Customer will get a 100 percent refund if they return the unit and any accessories back
to us within the 30 day period.
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If c
ustomer fails to return any of the items listed on their invoice, the retail charge for
these items will be deducted from the refund.
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Refunds are credited back to the customer in the manner originally received, i.e., if
customer paid by credit card, refund will be credited back to the credit card on file; and if
originally paid by check, a MobileHelp
®
check will be sent to the customer.
Call MobileHelp at 1-877-827-6207 to request a return label postage slip.
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Make sure your equipment is turned off before shipping to avoid
unnecessary dispatches to your home.