EN Q24M: Camera Manual The HiRes Video Company Allround Easy. Allround Secure. www.mobotix.com 60.165_EN_V3_01/2013 High-resolution 180° Panorama High-resolution 180° Panorama Latest PDF file: www.mobotix.com > Support > Manuals HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient.
/164 Q24M Camera Manual: Camera Data MOBOTIX Camera Data Enter your camera data here. Camera Model: Camera Name: Factory IP Address: Current IP Address: DHCP: Admin User Name: Admin Password: Original Q24M image; Wall mounted at a height of 2.3 m in a bank High-resolution 180° Panorama MOBOTIX Seminars MOBOTIX offers inexpensive seminars that include workshops and practical exercises. For more information, visit www.mobotix.com > Seminars.
/164 Contents Contents Foreword 8 The MOBOTIX Concept 10 Innovative Hemispheric Technology 12 MOBOTIX Hemispheric Technology 14 Superior Storage Solution 16 Added Security Value 18 Cost Benefits And Technical Advantages 20 1 Introduction 22 1.1 Q24M Overview 22 1.2 Q24M Next Generation Hemispheric Technology 31 1.3 General MOBOTIX Camera Functions 32 1.4 Lens Options, Hardware And Software Features 38 2 Installation 42 2.1 Preparing The Installation 42 2.1.1 2.1.2 2.1.
/164 Q24M Camera Manual: Contents 2.5 Mounting The Camera With The On-Wall Set 70 2.5.1 Mounting Instructions 2.5.2 On-Wall Set 2.5.3 Procedure 70 71 74 2.6 76 Mounting The Camera With The In-Ceiling Set 2.6.1 Mounting Instructions 2.6.2 In-Ceiling Set0 2.6.3 Procedure 76 77 80 2.7 82 Installing The Vandalism Set 2.7.1 Mounting Instructions 2.7.2 Vandalism Set 2.7.3 Procedure 82 83 86 2.8 88 Installing The Wall Mount 2.8.1 Mounting Instructions 2.8.2 Wall Mount 2.8.
/164 Contents 3.2 First Images And The Most Important Settings 110 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.
/164 Q24M Camera Manual: Contents Important Notes Electrical Installation Electrical systems and equipment may only be set up, changed and maintained by a qualified electrician or under the direction and supervision of a qualified electrician in accordance with the appropriate electrical guidelines. Legal Aspects Of Video And Sound Recording § You must comply with all data protection regulations for video and sound monitoring when using MOBOTIX products.
/164 Contents Notes And Copyright Information Download the latest version of this manual, of the Camera Software Manual and the manuals for MxEasy and MxControlCenter as PDF files from www.mobotix.com (Support > Manuals). All rights reserved. MOBOTIX™, MxControlCenter® and MxEasy® are internationally protected trademarks of MOBOTIX AG. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation.
/164 Q24M Camera Manual: Foreword Foreword Dear MOBOTIX customer, Congratulations on purchasing this globally unique and discreet hemispherical network camera “Made in Germany”. With its wide range of image display options such as the panorama function, a virtual PTZ function and live distortion correction, the Q24M offers whole new application possibilities.
9/164 Q24M with 10° On-Wall mount Q24M with In-Ceiling mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: The MOBOTIX Concept The MOBOTIX Concept HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology since its founding in 1999, and its decentralized concept, has made high-resolution video systems cost efficient. Whether in embassies, airports, railway stations, ports, gas stations, hotels or on highways - over one hundred thousand MOBOTIX video systems have been in operation on every continent for years.
/164 The Decentralized MOBOTIX Concept Unlike with other systems, with the decentralized MOBOTIX concept a high-speed computer and, if requested, digital memory (SD card) is built into every camera for long-term recording. The PC now serves purely for viewing, not for analysis or recording. As a result, MOBOTIX cameras can record in response to an event even without the PC being switched on and digitally store the videos with sound.
/164 Q24M Camera Manual: Innovative Hemispheric Technology Innovative Hemispheric Technology The Hemispheric Camera The primary components of a hemispheric camera include a fisheye lens, a high-resolution image sensor, and image correction software that is integrated into the camera. Using an ultra-wide angle fisheye lens, the hemispheric camera captures a 180°-hemispheric image of the room and projects it onto a high-resolution image sensor.
/164 Less Cameras Thanks To Panoramic Views The perspective of the hemispheric image can also be transformed into an ultra-wide angle panoramic view spanning 180° if the camera is mounted on a wall, providing a wall-to-wall view of the room without any blind spots. It offers a substantially better view of the scene, compared to other cameras, and it also results in the need for fewer cameras overall. When ceiling mounted, one camera can also capture an entire room by two opposite panoramic views.
/164 Q24M Camera Manual: MOBOTIX Hemispheric Technology MOBOTIX Hemispheric Technology Perfect Room Overview With the innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored. For instance, one single, particularly elegant and discreet, Q24M with In-Ceiling mount M replaces the time-consuming and expensive installation of several standard 4 2 Q cameras.
/164 One Camera, More Views The surround function of the Q24M (ceiling mounted) immediately replaces four conventional cameras and shows four different directions simultaneously in quad view on a monitor. Virtual PTZ is available for each of the four views. Together with the 180° panorama the Q24M can deliver two more views simultaneously, making it possible to see the overview and to focus on two scenes at the same time (Display Mode “Panorama Focus“).
/164 Q24M Camera Manual: Superior Storage Solution Superior Storage Solution The Market Demands Better Image Quality When it comes to future-proof video surveillance systems, it is not a matter of analog or digital but whether it is high-resolution or not. It is important to note that HiRes video only with decentralized network camera technology can be implemented at much lower cost than any other type of video surveillance system.
/164 Flash memory is a sophisticated form of semiconductor memory without mechanical moving parts and represents the storage medium of the future thanks to its reliability, ease of use and low cost.
Added Security Value 18/164 Q24M Camera Manual: Added Security Value Added SECURITY VALUE Robust, Low-Maintenance Technology Q24M Panorama: one camera - three simultaneous views High-resolution 180° panorama The real added value of MOBOTIX products is reflected in characteristics such as enhanced functionality, long life and robustness. MOBOTIX cameras basically have no moving parts. This makes the cameras very resistant to wear and tear, and reduces both maintenance costs and power consumption.
19/164 Sound Increases The Chance Of Detection In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and record lip-synchronous sound. They are therefore an even greater help in analyzing a situation and easing clarification. In addition, the video system can be used for bidirectional communication via a loudspeaker/microphone. No Problems With Backlight MOBOTIX cameras are not affected adversely by sunlight such as direct sunlight.
/164 Q24M Camera Manual: Cost Benefits And Technical Advantages The Most Important Cost Benefits 1 2 3 4 5 6 7 8 9 10 Increased Resolution Reduces Amount Of Cameras Needed 1536 lines, high-resolution sensors give a better overview and allow monitoring an entire room with just one camera. Reduced Installation Costs At Any Distance Standard Ethernet connection enables the use of common network components such as fiber, copper and wireless (WLAN).
/164 The Most Important Technical Advantages High-Resolution Digital Image Instead Of TV Quality Megapixel sensor and image processing inside the camera generate sharp images with a higher resolution than HDTV, allowing them to be recognized as evidence in a court of law. Hemispheric Technology For An Overview With No Blind Spots 360° allround view or 180° widescreen image, corrected for perspective; only one camera is needed to view the entire room or train platform without any blind spots.
/164 Q24M Camera Manual: Introduction 1 Introduction 1.1 Q24M Overview Q24M with in-ceiling mount Innovative Hemispherical Technology For The Perfect Room Overview The MOBOTIX Q24M Hemispheric camera is an elegant, ultra-compact and weather proof IP network dome camera with a special hemispheric lens (fisheye). When mounted on the ceiling, the camera is capable of providing full 360° allround view or a 180° widescreen panorama when mounted on a wall.
/164 Q24M Overview Panorama Focus – One Camera, Three Views (Wall-Mounted) Maximum room overview while simultaneously viewing detail in a single image: the Q24M is capable of providing two more views at the same time with the 180° panorama, allowing you to focus on two scenes in parallel ("Panorama Focus" display mode).
/164 Q24M Camera Manual: Introduction Full Image And Normal View With innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored. For instance, one single, particularly elegant and discreet, Q24M replaces the time-consuming and expensive installation of several standard cameras.
/164 Q24M Overview Surround View (Quad View), Based On The Correct Full Image The Q24 “Surround” display mode replaces (when ceiling mounted) four cameras, and shows four directions simultaneously on the monitor in a quad view. The preset North position can be moved to any direction in the image; the camera generates the other three directions (East, South, West) automatically and stores them as separate views.
/164 Q24M Camera Manual: Introduction Virtual PTZ (vPTZ) – No Motor Required The Q24M can zoom in on detail as well. These vPTZ functions are a standard feature in the integrated Q24M camera software. The image from the hemispheric camera can be enlarged using e.g. the mouse wheel, a joystick or a software-controlled PTZ panel, and you can "move" the view to any section of the image. This provides the features of a mechanical PTZ camera without the disadvantages of maintenance and wear.
/164 Q24M Overview Simultaneous Corrected Live Image And Full Image Recording All conventional, motorized PTZ cameras only store the image that is currently viewed as the live image (live image recording). This has one serious disadvantage as the recording can only show what has happened in the "visible" portion of the image; the rest is lost and cannot be examined later on. For this reason, MOBOTIX has added the new full image recording feature to the Q24M.
/164 Q24M Camera Manual: Introduction Maximum Ease Of Use The camera software is responsible for image correction, reducing load on the user PC The full image generated by the hemispherical lens (fisheye) can be difficult to evaluate. MOBOTIX solves this problem with image distortion correction in the camera software that displays perfectly corrected live images.
Q24M Overview 29/164 Internal DVR The Q24M secure models feature direct recording to integrated MicroSD cards, which makes the camera fully independent of any external storage media, even for longer periods of time. The camera internally saves high-resolution video with sound, without requiring an external storage device or PC, and thus without any network load whatsoever. Old recordings may be overwritten automatically or automatically deleted after a specified period of time.
/164 Q24M Camera Manual: Introduction The integrated DVR functionality with long-term storage on a MicroSD card also makes the camera an ideal solution for mobile applications since it only requires a power supply via the network cable (standard PoE) for full event-driven recording with video and audio, thus delivering a complete standalone product. Application examples in this context are installations in public transportation such as busses, trains, aboard ships, airplanes, etc.
Q24M – Next Generation Hemispheric Technology 1.2 Q24M – Next Generation Hemispheric Technology The MOBOTIX Q24M is the tuned and optimized successor to the well-received Q22M, introduced successfully in 2008. In one of the most renowned and competitive international design competitions, the MOBOTIX Hemispheric camera was the first security and surveillance camera in the world to receive the red dot award for product design (www.red-dot.org).
/164 Q24M Camera Manual: Introduction 1.3 General MOBOTIX Camera Functions Like all other MOBOTIX cameras, the Q24M models include a range of (software) functions, such as video motion detection, long-term recording, alarm messaging and video IP telephony, to name but a few. Unlike in camera systems from other manufacturers, buying and installing additional software on the computer is unnecessary.
/164 General MOBOTIX Camera Functions Internet Telephony (SIP) And Video SIP Video SIP allows establishing audio/video connections to the camera using Windows Messenger or similar applications (e.g. CounterPath X-Lite/Eyebeam). This feature also allows the camera to be remote controlled using the phone keys, the camera itself can place phone calls in case of alarms.
/164 Q24M Camera Manual: Introduction Event And Time-Controlled Just like triggering event-controlled recording upon detecting movements in the image, the camera can also record when the volume detected by the microphone exceeds a certain trigger value. Using scheduled daily recording, time tasks can start or stop video recording, upload images to a web site or send e-mails with video/audio clips. Vacation times and holidays can be programmed.
General MOBOTIX Camera Functions 35/164 30 Cameras Live Using MxControlCenter Instead of using a web browser, you can also download the free-of-charge MxControlCenter from www.mobotix.com, which allows fast display of up to 30 MOBOTIX cameras on one monitor. In addition, MxControlCenter can process incoming alarms with sound from the cameras and allows comfortable search and evaluation of alarm video clips (including audio).
/164 Q24M Camera Manual: Introduction All settings selected in MxEasy (e.g. virtual camera position, zoom, brightness, volume, microphone sensitivity, image storage, signal outputs) are usable immediately and are stored instantly in the configuration of the corresponding camera. The calendar function integrated in the Alarm Planner provides access to innovative features for scheduled settings of one or more cameras.
General MOBOTIX Camera Functions • Remote signaling for master/slave cameras, with the master camera controlling the arming status of the slave cameras. This allows arming, for example, of all slave cameras using a key switch connected to the master camera. • Transfer profiles for comfortably controlling transmissions via FTP, e-mail, phone calls and network messages. • Speakerphone* with speak, listen and intercom modes using the microphone and speaker.
/164 Q24M Camera Manual: Introduction 1.4 Lens Options, Hardware And Software Features MOBOTIX Q24M cameras come with a standard L11 fisheye lens with a 180° horizontal image angle. The camera is also available with an L22 Super Wide-Angle lens with a horizontal image angle of 90°. The integrated virtual PTZ features of the camera software or MxControlCenter/MxEasy properly correct the lens distortion that is specific to each of the lenses.
/164 Lens Options, Hardware And Software Features Lens Table L11 L22 35mm equivalent focal length 11 mm (0.43 in) 22 mm (0.87 in) Actual focal length Original image 1,8 mm (0.07 in) 4 mm (0.16 in) Aperture 2.0 2.0 Horizontal image angle 180° 90° Vertical image angle 160° 67° m m infinite 2.0 Image height 11 1.3 Distance 3 m (3.28 yd): m m Image width infinite 10.0 Image height 55 6.6 Distance 1 m (1.09 yd): Image width Distance 10 m (10.
Q24M-Secure D22 MX-Q24M-Sec-D22 Q24M-Secure D11 MX-Q24M-Sec-D11 Q24Mi-Basic D22 MX-Q24Mi-Basic-D22 Q24M Camera Manual: Introduction Q24Mi-Basic D11 MX-Q24Mi-Basic-D11 40/164 Q24M Hardware Features *Special MiniUSB adaptor cable available as an accessory Outdoor weatherproof Ethernet/ISDN/USB/RS232 MicroSD slots Integrated microphone/speaker Mono (M) / Dual (D) Image Sensor Lens IP54 IP65 IP65 E /- / - /- E /- / U*/- E /- / U*/- - - 1 1 -/X -/X X/X X/X M M M M Color Color Color C
/164 Lens Options, Hardware And Software Features The Web version is only available for the M12 M12 Secure Model Q24M IT Model M24M Web Model D24M Basic Model D12 Software Features (All Models) Digital zoom (continuous) with panning Motion JPEG/MxPEG video streaming X* X X X X/X X/X X/X X/X Custom exposure windows X X X X Video Motion detection X X X X Time and event control (FTP, email, logos) X X X X Weekly schedules/holidays - X X X Web functionality (FTP, email
/164 Q24M Camera Manual: Installation 2 Installation The Q24M is primarily designed for installation on walls or ceilings. The supplied L11 180° lens captures the entire room, practically from wall to wall and from floor to the ceiling. See sections 2.4 and above. for the different installation options; drilling templates can be found at the end of the manual. 2.1 Preparing The Installation Before mounting the MOBOTIX Q24M, the following questions should be answered: 1.
/164 Preparing The Installation 2.1.1 Wall-Mounted To make optimal use of the high-resolution 180° panorama functionality of the Q24M, the camera must be mounted on an internal or external wall. The entire hemisphere of the room directly in front of the camera is then effectively monitored, from the wall on the left of the camera to the wall on the right.
/164 Q24M Camera Manual: Installation Selecting An Appropriate Camera Position The Q24M is primarily suited to providing an excellent overview, and less suitable for more exact details. For active operation, the camera should be mounted at a (out of direct reach) height ranging from 2.5 to 3.5 m. People, for example, may be identified very well at distances of up to 1.5 m, and with sufficient detail at up to 3 m. Objects can be recognized even at distances of 5 m and more from the camera.
/164 Preparing The Installation Wall Installation With The 10° On-Wall Set For Image Optimization An on-wall set, available as an accessory in 0° and 10° inclinations, may also be used for installation. While the 0° set primarily offers easier installation and more storage space for cables and add-on modules (WLAN, connectors, etc.), the 10° set may also increase the image quality in certain cases.
/164 Q24M Camera Manual: Installation 2.1.2 Ceiling-Mounted Discreet ceiling installation using the In-Ceiling Set Thanks to its hemispherical lens, a single Q24M can monitor an entire room right into each of the four corners (360° Panorama View). The camera's should ideally be positioned on the ceiling in the center of the room. Due to its inherent physical and optical properties, the precision of the lens decreases as the distance from the lens grows.
Preparing The Installation 47/164 Non-Square Rooms When viewing a 360° (full) image in the browser, you will notice that the top and bottom of the image is not fully visible, i.e. some image information has been clipped. This is not a fault of the camera, but intended behavior that aims at achieving the best possible utilization of the image sensor by the camera software.
/164 Never mount the camera to metal surfaces (condensation may damage the camera): MOBOTIX recommends using an On-Wall Mount or the Wall Mount Q24M Camera Manual: Installation Lowered Mounting Or Mounting On Extensions When mounting the camera in rooms with a high ceiling , or outdoors, it may be advisable to mount the camera in a lower position. This reduces the distance between the camera and the objects that are to be monitored, which in turn increases the recognizability of details.
Preparing The Installation 49/164 2.1.3 Mounting Options On-Wall Installation (MX-OPT-AP) The On-Wall Set can reliably protect external cables if the cables cannot be fed in the center below the camera housing. The On-Wall mount also provides ample space for extra modules. On-Wall Set (IP65, for outdoor applications) On-Wall Installation With 10° Inclination (MX-OPT-AP-10DEG) This On-Wall Set is identical to the regular On-Wall Set, except that the mounted camera is tilted by 10 degrees.
/164 Q24M Camera Manual: Installation 2.1.4 Network Connection And Power Supply, UPS Power over Ethernet (PoE Conforming To IEEE 802.3af) The Q24M supports the Power over Ethernet standard IEEE 802.3af (PoE) All Q24M models are supplied with power using the PoE standard. The Network Power Adapter (MX-NPA-PoE-Set) may be used for smaller installations. For larger installations, it is worth investing in a PoE capable supply device available on the market.
Preparing The Installation 51/164 Using Uninterruptible Power Supplies (UPS) In order to maintain a continuous power supply even when utility power fails, you should install an uninterruptible power supply (UPS). These devices also provide full protection against electrical surges and voltage fluctuations and thus enhance the reliability of the system as a whole. When using a more powerful 19" rack-mounted UPS, you can also protect all other network components (e.g. switches, routers, PoE switches, etc.).
/164 Q24M Camera Manual: Installation 2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection When installing the wiring inside or outside of buildings, make sure you always adhere to the relevant regulations on wiring, fire prevention and protection against lightning.: MOBOTIX cameras are protected against the effects of small electrical surges by a range of measures. These measures, however, cannot prevent the camera from being damaged when stronger electrical surges occur.
Preparing The Installation Lightning And Surge Protection More information is available at an institution such as the International Electrotechnical Commission (IEC, www.iec.ch) or at a manufacturer of protection devices against lightning and electrical surges, such as Dehn (www.dehn.de). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: Installation 2.2 Q24M Basic/Secure: Delivered Parts, Components, Dimensions 2.2.1 Delivered Parts And Camera Components *MicroSD card only available for Q24M Secure Item Quantity Part Name 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 1.12 1.13 1.14 1.15 1.16 1 1 1 1 1 1 1 1 1 1 4 4 4 4 4 2 Camera Lens Lens wrench MicroSD card (4 GB)*, pre-installed CAT5 patch cable, 0.5 m incl.
Q24M Basic/Secure: Delivered Parts, Components, Dimensions 2.2.2 Camera Housing And Connectors The MOBOTIX Q24M consists of the camera housing (motherboard and lens), the outer shell and the mounting ring. Connections • NET (Ethernet network incl. PoE power supply) • MiniUSB (e.g. for ExtIO) • Slot for MicroSD card Lens unit Speaker Microphone (only Q24M-Sec) R key LEDs Slot for MicroSD card (not externally accessible) Network connector MiniUSB (e.g.
/164 Q24M Camera Manual: Installation 48 mm/1.89 in 2.2.3 Q24M: Dimensions Without Mounting Options ø 160 mm/2.3 in Mounting Ring Drilling Template (Incl. Space For Wall Outlet) Find the drilling templates (scale 1:1) at the end of the manual as a fold-out MxBus Netzwerk The blue circle indicates the hole to cut for the wall outlet Note Find the folded drilling template at the end of the manual.
Available Q24M Accessories - Overview 2.3 57/164 Available Q24M Accessories - Overview On-Wall Set (MX-OPT-AP) Consists of On-Wall Mount and mounting supplies. Conforms to U.S. installation standards. Reliably protects the cabling and allows integrating additional modules within the On-Wall Mount (WLAN, battery, ...). 10° On-Wall Set (MX-OPT-AP-10DEG) Consists of On-Wall mount and mounting supplies for inclined installation (10°) of a camera. Conforms to U.S.
/164 Q24M Camera Manual: Installation In-Ceiling Set (MX-OPT-IC) Can also be used as a wall mount in drywalls For simple installation in false ceiling tiles. Suitable for discreet surveillance. Optionally available with a stainless steel ring. Outdoor Wall Mount (MX-OPT-WH) Consists of Outdoor Wall Mount and mounting supplies. Covers RJ45 wall outlets. Space for expansion modules (battery, UMTS, WLAN, etc.) Easily mounted to poles using Pole Mount. Weatherproof IP65.
Available Q24M Accessories - Overview Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: Installation ExtIO Function Extension (MX-ExtIO) The ExtIO contains a powerful speaker, microphone, infra-red motion sensor, environmental temperature sensor, 2 input and 2 output contacts and 2 illuminated buttons. It is ideal for door communication, elevators, access control, etc. The ExtIO may be operated directly with the Q24M over a separately available MOBOTIX USB cable.
Available Q24M Accessories - Overview Mx2wire Media Converter (MX-2wire-Set-PW) The Mx2wire system allows you to set up an Ethernet Network with PoE over paired telephone wires. This allows an existing two-core analog telephone line to be put to use to connect a 10/100 MB Ethernet device (e.g. PC, WLAN, network camera, IP telephone or IP door station). The achievable data rate is up to 40 Mbps. Around 15 Mbps can be reached over 500 m of bell wire.
/164 Q24M Camera Manual: Installation Stand/Wall Mount for Camera Tests (MX-OPT-TW-Demo-1) The Stand/Wall Mount is a useful accessory for testing and for finding the optimum mounting position of the camera. The set also includes an Allen wrench as well as a Torx screw with dowel and the corresponding Torx wrench for installing as alternative wall mount for testing.
/164 Available Q24M Accessories - Overview 3. Mount the camera to the stand using the two stainless steel Allen screws. 4. Use the Torx screw to fasten the mount onto the wall. Make sure that the head of the screw is not tight against the wall, but that it still has 5 mm/0.2 in to go. 5 mm/ 0.20 in 5. Slide the entire assembly from above over the Torx screw in the wall. 6. Properly tighten the Torx screw to secure the assembly in the desired position.
/164 Q24M Camera Manual: Installation 2.4 Mounting The Camera Without Accessories 2.4.1 Mounting Instructions The Q24M, being an overview camera, is primarily designed for installation on walls or ceilings. Direct installation of the camera without any accessories is, in general, always possible, however - due to elevation of the rear casing of the camera where connections and their holders are - a flush-mounted wall outlet should be installed first.
Mounting The Camera Without Accessories 65/164 2.4.2 Required Tools Please check that all components supplied with the camera are present in the original packaging first (see section 2.2). The Following Additional Tools Are Required For Installation: • Any additional materials for fastening the camera to a ceiling/wall, if necessary – 4 wood screws incl. screw anchors and washers are included in the original packaging.
/164 Q24M Camera Manual: Installation 2.4.3 Procedure 1. Install and prepare the network connection. RJ45 patch cable: 50 cm (19.7 in) cable incl., other lengths available from MOBOTIX as accessories Due to the space required for cable and connectors, we recommend a flush-mounted wall outlet with an installation depth of at least 20 mm/8 in 2. Install the flush-mounted wall outlet: The pre-installed cable attached to the camera must be connected with the on-site network cable.
Mounting The Camera Without Accessories 6. Mount the camera: Use the (included) screws to affix the mounting ring and the camera at the designated position. 7. Install the rubber seal: Place the rubber seal with the groove around the edge of the black mounting ring of the camera. 8. Attach the outer shell: Replace the outer shell and screw all four Allen screws tight using the supplied Allen wrench. Ensure that the rubber seal is properly positioned. 9.
/164 Q24M Camera Manual: Installation Note Note on fastening cables leading in to the camera: Cables passing in to the back of the camera (patch cable for the network connection and ExtIO cable) are secured using a special cable retainer with bayonet catch. When replacing this cable, ensure that the cable is properly seated in the connector and that the retainer with the blue bayonet catch is locked (short clockwise turn until it clicks into place).
/164 Mounting The Camera Without Accessories Caution Only use Original MOBOTIX cable to connect the camera. Standard cables purchased from other suppliers do not meet the necessary specifications for proper retention (no IP54 and IP65 weather protection). Ethernet patch cable MiniUSB cable Replacing The Cable Retainer Insert the cable into the receptacle on the camera. Position the bayonet catch from the side (opening points to the right).
/164 Q24M Camera Manual: Installation 2.5 Mounting The Camera With The On-Wall Set 2.5.1 Mounting Instructions On-Wall sets available in 0° and 10° inclinations allow fast and simple installation of the Q24M on a wall or room ceiling. When using the set outdoors (IP65), ensure that the screw holes on the rear of the camera housing are sealed with the included foam rubber washers. It is not possible to install the on-wall set directly above an on-wall or flush-mounted outlet.
Mounting The Camera With The On-Wall Set 71/164 Caution When using the On-Wall Set outdoors, ensure that the screw holes on the rear of the camera housing are sealed with the foam rubber washers included in delivery (IP65). 2.5.2 On-Wall Set The On-Wall Set must be ordered separately from the MOBOTIX camera. Item 2.1 2.2 2.3 2.4 2.5 2.6 Quantity 1 4 4 4 4 2 Part Name On-Wall set housing Stainless steel Allen screws M4x35 mm Stainless steel washers Ø 4.
/164 Q24M Camera Manual: Installation Drilling Template On-Wall Set 74 mm/2.91 in 85 mm/3.35 in Find the drilling templates (scale 1:1) at the end of the manual as a fold-out ø 160 mm/6.3 in ø 166 mm/6.54 in Notes Use the fold-out template included at the end of the printed manual (valid for both 0° and 10° On-Wall Sets). Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). The maximum torque for all screws is 1 to 1.
Mounting The Camera With The On-Wall Set Scope Of Delivery And Required Parts Please check that all components supplied with the On-Wall Set are present in the original packaging first. The Following Additional Tools Are Required For Installation: • Suitable materials for ceiling/wall installation: 4 wood screws incl. screw anchors and washers (e.g. from the original camera packaging).
/164 Q24M Camera Manual: Installation 2.5.3 Procedure 1. Attach washers: Prior to installation, stick a black foam rubber washer around each of the four screw holes on the rear side of the on-wall housing (remove the adhesive foil and press into place, surface must be clean and free of grease). This prevents water from entering the housing. 2. Prepare the cabling: Insert the seal into the cable opening of the On-Wall Set such that the black rubber seal is on the outside.
Mounting The Camera With The On-Wall Set 6. Remove the mounting ring: Separate the black mounting ring from the camera housing (lift the spring clip). This ring is not required when mounting the camera to the On-Wall set. 7. Connect the cable: Connect the on-site network cable to the network cable passing through the On-Wall Set using a standard connector. Excess cable can be stored easily within the On-Wall mount. 8.
/164 Q24M Camera Manual: Installation 2.6 Mounting The Camera With The In-Ceiling Set The decorative ring is available in different colors and in stainless steel 2.6.1 Mounting Instructions The In-Ceiling Set offers the most stylish installation option for the Q24M. When properly installed, the only visible component is a particularly sleek and discreet hemispheric camera, while most of the remaining components are concealed inside the ceiling.
Mounting The Camera With The In-Ceiling Set 77/164 2.6.2 In-Ceiling Set0 The In-Ceiling set must be ordered separately from the camera Item 3.1 3.2 3.3 3.4 Quantity 1 1 2 4 Part Name Ceiling mounting ring incl. 4 flat headed screws Decoration ring Wrench for In-Ceiling mount Clamps © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: Installation Q24M Drilling Template In-Ceiling Set Find the drilling templates (scale 1:1) at the end of the manual as a fold-out ø in Clamping range 6 to 22 mm/ 0.24 to 0.86 in 24.1 mm/ 0.95 in The In-Ceiling Set can be used in panels ranging from 6 to 22 mm/0.24 to 0.86 in thickness 5.9 m/ m 150 ø 180 mm/7.09 in Notes Find the folded drilling template at the end of the manual.
Mounting The Camera With The In-Ceiling Set Scope Of Delivery And Required Parts Please check that all components supplied with the In-Ceiling Set are present in the original packaging first.
/164 Q24M Camera Manual: Installation 2.6.3 Procedure 1. Prepare the network connection: Run the network cable above the suspended ceiling and ensure that enough cable slack is available. 2. Cut a hole for installation: Cut a round hole for camera installation (e.g. with a 150 mm hole saw). Use the supplied cutting template of the In-Ceiling Set (fold-out at the end of the manual). 3. Remove the outer shell: Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell. 4.
Mounting The Camera With The In-Ceiling Set 81/164 7. Insert the camera and the In-Ceiling Set into the hole: Make sure that all winged cams are retracted before placing the In-Ceiling Set with the camera into the hole. Pay attention to the orientation: the OBEN / TOP arrow should point in the direction of the longer wall for ceiling installation in rectangular rooms. Tightening the screws of the In-Ceiling Set extends the winged cams, thus firmly holding the set in place.
/164 Q24M Camera Manual: Installation 2.7 Installing The Vandalism Set 2.7.1 Mounting Instructions The Vandalism Set serves to provide additional security and protection for Q24M cameras. It may be installed with little effort and at low cost. This set is recommended for use under particularly demanding conditions (such as prisons, trouble areas, train stations, etc.).
/164 Installing The Vandalism Set 2.7.2 Vandalism Set The Vandalism set must be ordered separately from the camera. Quantity 1 4 4 1 1 1 Part Name Stainless steel cover 2 mm stainless steel Spacers for Vandalism set Security screws M4x16 mm Two-hole driver bit for security screws Polycarbonate dome incl. washer Lens wrench 53 mm/2.01 in Item 4.1 4.2 4.3 4.4 4.5 4.6 ø 160 mm/6.3 in © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: Installation Available Variants Of The MOBOTIX Q24m Vandalism Set: Stainless steel, polished Stainless steel, matt © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
Installing The Vandalism Set Scope Of Delivery And Required Parts Please check that all components supplied with the Vandalism Set are present in the original packaging first. The Following Additional Tools Are Required For Installation: • Allen wrench for removing the standard outer shell (included in Q24M packaging) • Screwdriver with bit receptacle for the two-hole driver bit • Clean and soft cotton cloth © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: Installation 2.7.3 Procedure In order to install the Vandalism Set, replace the white plastic outer shell of the Q24M, including the Allen screws, with the stainless steel cover, the security screws and the four spacers of the Vandalism set. 1. Remove the outer shell: Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell. 2. Remove the lens gasket: Unscrew the lens using the lens wrench (included with the camera) and remove the lens gasket.
/164 Installing The Vandalism Set 6. Mount the dome: Screw the dome on in a clockwise direction using the supplied wrench. If required, clean the dome gently using a soft cotton cloth before completing installation. Check the sharpness of the camera image again, and correct it if necessary. Lens wrench for installing the dome 7. Mount the spacers: Place the four spacers on the mounting ring. Spacers for Vandalism set Maximum torque for all screws is 1 to 1.2 Nm 4x 8.
/164 Q24M Camera Manual: Installation 2.8 Installing The Wall Mount 2.8.1 Mounting Instructions The Wall Mount allows you to easily mount Q24M cameras to walls or extensions, both indoors and outdoors. The camera remains IP65 weatherproof (dust-proof and resistant to water jets). The Wall Mount also covers RJ45 wall outlets and has ample space for additional modules (WLAN, batteries, etc.).
/164 Installing The Wall Mount 2.8.2 Wall Mount 5.8 5.6 5.4 5.1 5.3 5.7 5.2 5.5 Item Quantity Part Name 5.1 1 Wall Mount 5.2 4 Universal screw anchors 8 mm 5.3 4 Stainless steel washers Ø 6.4 mm 5.4 4 Stainless steel wood screws with hex head 6x50 mm 5.5 1 Wall sealing 5.6 8 Stainless steel Allen screws M4x16 mm 5.7 8 Stainless steel washers Ø 4.3 mm 5.8 1 Bottom plate © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: Installation Drilling Template Wall Mount Direct installation over on-wall and flushmounted wall outlets Höhe: 125 mm Find the drilling templates (scale 1:1) at the end of the manual as a fold-out Depth: 201 mm/7.91 in Width: 216 mm/8.5 in Notes Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced).
Installing The Wall Mount Scope Of Delivery And Required Parts Please check that all components supplied with the Wall Mount Set are present in the original packaging first.
/164 Q24M Camera Manual: Installation 2.8.3 Procedure 1. Remove the camera housing: Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell. The screws and outer shell will be needed again shortly. 2. Remove the camera mounting ring: Separate the black mounting ring from the camera housing. This ring is not required when mounting the camera to the Wall Mount. 3.
Installing The Wall Mount 6. Mount the Wall Mount (without camera): Stick the black wall sealing to the back of the Wall Mount (remove the adhesive foil first, the surface must be clean and free of grease). Pass the network cable through the large square opening and into the Wall Mount. Use the included screws to install the Wall Mount (without the camera) at the intended position. Pass the network cable through the large square opening on back side of the Wall Mount. 7.
/164 Q24M Camera Manual: Installation 2.9 Installing The Corner And Pole Mount 2.9.1 Mounting Instructions The Corner and Pole Mount is made from stainless steel and is extremely robust and rustproof. It is used in combination with the Wall Mount described in section 2.8, in the case that a Q24M is to be installed on a pole or building corner. The Wall Mount required for complete installation must be ordered separately. The mounting pole should have a diameter between 60 and 180 mm.
/164 Installing The Corner And Pole Mount 2.9.2 Corner And Pole Mount Item Quantity Part Name 6.1 6.2 6.3 6.4 6.5 6.6 6.7 1 4 4 4 2 2 4 Height: 130 mm/5.12 in Pole mount, stainless steel, white, powder-coated Stainless steel Allen screws M6x20 mm Stainless steel washers Ø 6 mm Stainless steel lock nuts M6 Stainless steel straps Cable fitting with counter nut and O-ring cord Wood screws 6x80mm incl. screw anchors and washers Width: 218 mm/8.58 in Depth: 92 mm/3.
/164 Q24M Camera Manual: Installation Scope Of Delivery And Required Parts Please check that all components supplied with the Corner and Pole Mount Set are present in the original packaging first. The Following Additional Tools Are Required For Installation As A Pole Mount: • Screwdriver • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable.
Installing The Corner And Pole Mount 2.9.3 Mounting To A Pole Use the supplied stainless steel straps to affix the Corner and Pole Mount to a pole. • Guide the supplied stainless steel straps through the openings in the Corner and Pole Mount as shown in the diagram. Make sure that you are using the slots of the mount that fit best for the thickness of the pole. The stainless steel straps allow attaching the mount to poles with diameters between 60 and 180 mm.
/164 Q24M Camera Manual: Installation 2.9.4 Mounting To A Wall Or Building Corner Use the included screw anchors, screws and washers to affix the Corner and Pole Mount to a building corner. • Mark the four screw anchor holes on the corner of the building, ensuring that the arrows on the mount point upwards. Drill the holes with a 10 mm wall drill.
Installing The Corner And Pole Mount 2.9.5 Mounting The Wall Mount To The Corner And Pole Mount • Feed the cables through the appropriate hole at the back of the Outdoor Wall Mount. The wall sealing on the Wall Mount must be in place already (see section 2.8). • Use the 6 x 20 mm Allen screws, Ø 6 mm washers and M6 nuts included with the Corner and Pole Mount and attach the Wall Mount to the Corner and Pole Mount. • Then continue with the remaining work steps described in section 2.8.
/164 Q24M Camera Manual: Installation 2.10 Replacing The MicroSD Card The camera must be taken down to remove, insert or replace a MicroSD card. To avoid data loss, be sure to deactivate MicroSD card recording in the camera software and reboot the MOBOTIX camera before removing the card. Caution A MicroSD card may only be removed from the camera after you have deactivated Recording to SD Card and rebooted the camera. Failing to do so may lead to data loss! 2.10.1 Removing The MicroSD Card 1.
Replacing The MicroSD Card 101/164 To use the camera without a MicroSD card, continue with step 2 in section 2.10.2 (Mount the Back Plate). 2.10.2 Inserting A MicroSD Card 1. Insert the MicroSD card: Push the MicroSD card into the card slot as shown, until an audible and perceptible click indicates it is in place. Push-push function: insert MicroSD card, then push until it clicks 2.
/164 Q24M Camera Manual: Installation 2.11 Network And Power Connection 2.11.1 Notes On Cable Lengths And Power Supply • Power may only be supplied to the camera via its Ethernet connector. A MOBOTIX Power Adapter or similar high-quality PoE product is recommended to provide the power supply via the network cable (see section 2.3, Available Q24M Accessories): – one camera: with the Network Power Adapter (MX-NPA-PoE) – multiple cameras: with quality PoE products conforming to IEEE 802.
Network And Power Connection 103/164 The MOBOTIX factor default is Class 2, because a Q24M with SD card storage activated requires around 4.5 W. This default is usually fine, and nothing needs to be changed. However, if the lower power level class 1 is sufficient for your application, it may - due to possible internal power distribution schemes amongst the ports of the PoE switch in use - be advantageous to change the PoE power level class in the browser: 1.
/164 Q24M Camera Manual: Installation 2.11.4 Power Supply When Connected Directly To A Computer The IP addresses in the figures are only examples! 1. Connect the factory pre-installed cable of the camera to the Camera connector of the Network Power Adapter. 2. Connect the PC/Power connector of the Network Power Adapter to the Ethernet port of the computer.
/164 Network And Power Connection 2.11.6 Camera Startup Sequence As soon as the camera's power supply has been established, the two LEDs will show the progress of the startup sequence (see section 5.4.3, LED Signals and LED Configuration, in the MOBOTIX Camera Software Manual Part 2). • Booting: Immediately after connecting the power supply, the red LED lights up, blinks for two seconds, then stays on permanently red. A camera self-test is carried out at this point, and the entire system is started.
/164 Download the freeof-charge MxEasy and MxControlCenter software at www.mobotix.com Q24M Camera Manual: Operating The Camera 3 Operating The Camera 3.1 Manual and Automatic Operation – Overview MOBOTIX cameras do not require any extra software. Thus, you can set up and operate the MOBOTIX camera using a JavaScript-enabled browser on all common operating systems (such as Windows, Linux, Macintosh, etc.). As an alternative, you can also use the MOBOTIX applications MxControlCenter and MxEasy.
Manual and Automatic Operation – Overview 3.1.1 107/164 Manually Using A Computer In The 10.x.x.x IP Address Range You can set up the camera’s network parameters using a browser and the embedded camera software. To do this, connect the camera to a computer or a network that is using a 10.x.x.x IP address range (see Section 3.2.1, «Manually Setting Up The Network Parameters In A Browser»).
/164 Q24M Camera Manual: Operating The Camera 3.1.2 Automatically Using MxControlCenter Or MxEasy You can set up the camera’s network parameters using the free-of-charge video management software MxControlCenter or MxEasy (see Section 3.2.3 and Section 3.2.4). You can also use one of these applications to automatically configure the network parameters of MOBOTIX cameras that are not operating on the same IP address range as the computer. MxControlCenter software (free download from www.mobotix.
Manual and Automatic Operation – Overview 3.1.3 Automatically Using DHCP The camera can automatically obtain its network parameters using DHCP (Dynamic Host Configuration Protocol). This requires the network to have a functioning DHCP server (for example, a DSL router with activated DHCP server) and the camera must be booted using DHCP (see Section 3.2.7, «Starting The Camera With An Automatic IP Address (DHCP)»).
/164 Q24M Camera Manual: Operating The Camera 3.2 First Images And The Most Important Settings Once the MOBOTIX camera has been connected to the network, you need to set up the camera’s network interface accordingly. This step involves setting up and checking the network parameters of the camera. If your network is already using an IP address in the 10.x.x.x range with a 255.0.0.0 network mask, you do not need to change the camera’s network parameters.
First Images And The Most Important Settings 111/164 Linux/Unix: 1. Open a terminal as root user. 2. Enter the following command: ifconfig eth0:1 10.8.0.11 3. The computer is now also using the IP address 10.8.0.11 Mac OS X: 1. Open System Properties > Network. 2. Select Ethernet. In the Configuration field, select Manual and enter a 10.x.x.x IP address (for example, 10.8.0.11). 3. Click on Apply on the bottom right-hand side of the dialog box to assign the computer the IP address 10.8.0.11. 2.
/164 Q24M Camera Manual: Operating The Camera 3.2.2 First Images And The Most Important Settings In The Browser Once the MOBOTIX camera has been connected to the power supply and to the network, you can access the user interface with the live camera image in the web browser. Internet Explorer, Firefox, Safari or any other graphical browser with activated JavaScript is suitable. It does not matter which operating system is used.
First Images And The Most Important Settings 113/164 Camera Views: Live, Player, MultiView The MOBOTIX camera automatically displays the live screen when it starts up (factory default setting). You can set a different start page in Admin Menu > Language and Start Page (for example, the Guest screen) to allow a restricted access to the live image.
/164 Q24M Camera Manual: Operating The Camera 3.2.3 First Images And Network Parameter Configuration In MxControlCenter Download MxControlCenter for free from www.mobotix.com Installation Download the setup file from the MOBOTIX website to install the latest version. The latest versions are available at www.mobotix.com in the Support > Software Downloads > MxControlCenter section. To install MxControlCenter, simply double-click on the setup file and follow the instructions.
/164 First Images And The Most Important Settings MOBOTIX– Searching And Displaying MOBOTIX Cameras Launch MxControlCenter after successful installation by double-clicking on the shortcut that was created during installation or the executable file MxCC.exe in the installation directory on your computer. The Add Video Sources dialog box appears and the application automatically searches for MOBOTIX cameras in the local network when you launch the program for the first time.
/164 Q24M Camera Manual: Operating The Camera Cameras Are Found But Are Located In A Different Subnet The symbols in the first column and the legend in the dialog box indicate whether you can access a particular camera directly from the MxControlCenter, which is the case for (OK) . Cameras designated with (different subnet) all cameras designated with are located in a different subnet. This usually applies to new cameras or cameras that have been reset to their factory settings.
First Images And The Most Important Settings Activate the Use this IP address/this range option if the IP address of a particular camera must be assigned manually (for networks with static IP addresses). Obtain the assigned IP address, subnet mask and standard gateway from your network administrator and enter the data. All you have to do is enter the range of IP addresses that includes the addresses of all of these cameras to reconfigure multiple cameras at the same time.
/164 Q24M Camera Manual: Operating The Camera Editing The Video Source List Right-click on this list to open a shortcut menu from which you can select all video sources or cancel the selection. You can also use this method to remove from the list some or all of the video sources that you would not like to display or manage in MxControlCenter.
First Images And The Most Important Settings 119/164 3.2.4 First Images And Network Parameter Configuration In MxEasy Installing And Starting MxEasy Download the current version of MxEasy from the MOBOTIX website (www.mobotix.com > Support > Software Downloads in the MxEasy area). Double-click on the shortcut for the program or load the program file.
/164 Q24M Camera Manual: Operating The Camera Reconfiguring Network Addresses Of Cameras *Bonjour: automatic recognition of network services in IP networks Using Bonjour*, MxEasy finds not only cameras on the same network as your computer, but also MOBOTIX cameras located in other subnets (the Invalid Network status).
First Images And The Most Important Settings 121/164 Here, you can jump directly to the main window of MxEasy with the current live camera image by activating the option Quick Start. However, some required detailed configurations may have to be made at a later time (for example, password protection, available bandwidth). For this reason, we recommend activating the option Complete integration and complete the remaining dialog boxes of the MxEasy Assistant until the main window appears.
/164 Q24M Camera Manual: Operating The Camera 3.2.6 Starting The Camera With The Factory IP Address Passwords and camera settings will not be changed Under certain circumstances, you may have to reset the camera to its factory IP address. This could be the case, for example, if the IP address has been lost or the camera does not respond to the last known IP address. Proceed as follows to start up the camera with its factory IP address: 1.
First Images And The Most Important Settings 123/164 3.2.7 Starting The Camera With An Automatic IP Address (DHCP) If your network has a DHCP server, you can start the MOBOTIX camera with DHCP support. The camera automatically obtains an IP address from the DHCP server and announces the new network data. Please note that this announcement can only be heard if the camera is connected to an external speaker. 1.
/164 Q24M Camera Manual: Operating The Camera 3.3 Virtual PTZ And Full Image Recording 3.3.1 Preparing The Virtual PTZ Function The virtual PTZ function allows you to use a mouse or joystick to continuously zoom in on images from the selected video source and ”virtually” move the enlarged image section within the entire image sensor area.
Virtual PTZ And Full Image Recording Operation Using USB Joystick A standard USB joystick can drastically improve vPTZ operation for the user – in the browser, in MxEasy, and in the MxControlCenter (however, MxCC is also equipped with a virtual joystick that can be operated using the mouse). Please first install the joystick on the PC according to the manufacturer’s instructions.
/164 Q24M Camera Manual: Operating The Camera 3.3.2 Full Image Recording It is possible to record a full image, regardless of the live image stream that is being displayed. This ensures that the recording always contains the full image of the lens used, even though the operator may have used the vPTZ features to zoom into the image in order to examine a specific detail.
Virtual PTZ And Full Image Recording Activate/Deactivate Full Image Recording In The Browser To configure this feature, open the Setup Menu > Event Control > Recording dialog box and activate or deactivate the Full Image Recording option. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: Operating The Camera 3.3.3 Special Q24M Configuration In The Browser Thanks to its hemispherical lens, the MOBOTIX Q24M provides certain special configuration options for the image settings. Depending on where the camera is mounted (ceiling or wall) and on the live image display preferred by the user, certain important basic settings and, if necessary, their adjustment must be configured when a Q24M is first installed.
Virtual PTZ And Full Image Recording 129/164 Wall-Mounted: Setting And Correcting the Standard View ”Panorama” Camera live image with panorama correction High-resolution 180° panorama High-resolution 180° panorama 1. In the Display Mode Quick Control, select the option Panorama. Examine the image that is now displayed. If the section meets your expectations, no further adjustment is necessary, and panorama configuration is complete.
/164 Q24M Camera Manual: Operating The Camera 2. Click on the lock icon. Clicking on the lock once opens it (lock clasp is raised). The lock prevents execution of later vPTZ actions, which could also unintentionally modify the view you configure. This holds for all overview display modes, that is, also for Panorama/Focus, Double Panorama and Surround. Open lock 3. A new icon for processing the panorama image appears in the top left corner of the camera image.
/164 Virtual PTZ And Full Image Recording Caution To permanently save the standard image setting defined for the Q24M, go to the Store Complete Configuration option in the Manage Settings Quick Control. The settings will then remain in effect, even after rebooting.
/164 Q24M Camera Manual: Operating The Camera Ceiling-Mounted: Set North (User-Defined North Direction) Once a sensor module (S14D) or entire camera (S14M) is mounted on a ceiling, you need to specify its North direction. This is not the ”true” direction of North but rather the main line of sight or the focus of the camera or sensor module.
Virtual PTZ And Full Image Recording 133/164 3. In the Installation Quick Control, select the Set North option. 4. Store the desired North direction permanently by first activating the checkbox and then clicking on Yes. 5. You have now set the North direction for the Surround and Double Panorama display modes. In the next step, you can set these views as the standard view for the camera live image. North West East South © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.
/164 Q24M Camera Manual: Operating The Camera In the Display Mode Quick Control, select the option Surround or Double Panorama. You can fine-tune the views using the vPTZ via mouse or joystick and, as described above, by unlocking and locking the standard view using the lock icon (open lock, correct display and close lock again). Note For each of the subviews (North, East, etc.
MicroSD Card Recording 3.4 135/164 MicroSD Card Recording 3.4.1 Introduction Flash-based storage devices (MicroSD cards, USB sticks and solid-state drives) do not contain any moving parts as compared to the commonly used hard drives. Flash-based storage devices are compact and highly resistant to moisture and vibrations. They feature low energy consumption and they do not lose any data in the event of a power failure, meaning that they are ideal for use with MOBOTIX cameras.
/164 All specifications are based on calculated averages Q24M Camera Manual: Operating The Camera 32 GB MicroSD Card: Storage Requirements 6 fps CIF 6 fps VGA 1 fps MEGA 1 fps QXGA M-JPEG M-JPEG MxPEG M-JPEG M-JPEG File size single image 15 kB 45 kB – 120 kB 240 kB Storage required per second 90 kB 270 kB 75 kB 120 kB 240 kB Storage required per 24 hrs 7.8 GB 23.5 GB 6.5 GB 10.4 GB 20.8 GB Time for one full cycle 4 days 1.3 days 4.8 days 3 days 1.
/164 MicroSD Card Recording 3.4.2 Formatting The MicroSD Card Before a MOBOTIX camera can store image and video sequences on a MicroSD card, the card needs to be formatted as MxFFS (MicroSD cards delivered with MOBOTIX cameras are already MxFFS-formatted). The following steps are necessary to format a storage device (Admin Menu > Storage on External File Server / Flash Device): Format SD card: Admin Menu > Storage on External File Server/ Flash Device 1.
/164 Q24M Camera Manual: Operating The Camera 3.4.3 Activate Recording Activate recording: Admin Menu > Storage on External File Server / Flash Device Follow these steps to activate the recording to a MicroSD card that has already been MxFFS-formatted (Admin Menu > Storage on External File Server / Flash Device): 1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera. 2. Make sure that the MicroSD card is formatted in MxFFS format. 3. Activate the SD Flash Card option. 4.
/164 MicroSD Card Recording 3.4.4 Accessing Camera Data The following options facilitate access to the stored image and video sequences on a MicroSD card: • In the web browser: Play back the recorded event images without audio directly from the MicroSD card using the Playback view of the camera software. • In MxEasy: Play back the recorded video sequences with audio by accessing the MicroSD card in the MOBOTIX camera via the camera.
/164 Q24M Camera Manual: Operating The Camera Caution A MicroSD card may only be removed from the camera after you have deactivated the recording to MicroSD card and rebooted the camera. Failing to do so may lead to data loss! Removing connected flash storage devices from the camera without properly deactivating them may lead to data loss and/or destroy certain areas of the storage device. This is limited to 4 MB of lost data per incident due to MxFFS formatting. 3.4.
Configuration In The Browser 3.5 Configuration In The Browser 3.5.1 Overview A MOBOTIX camera can be completely configured using a JavaScript-enabled browser on all common operating systems (such as Windows, Linux, Macintosh, etc.). The camera provides a HTML-based user interface for this purpose. The camera executes the changes you make to the camera configuration via HTTP commands using programs and scripts of the embedded software. The settings are stored in the camera’s flash memory.
/164 Q24M Camera Manual: Operating The Camera • Disable public access: Guest users are only allowed to access the Guest screen of the camera without entering a password. If this is not desired, you should deactivate public access (Quick Installation or Admin Menu > Users and Passwords). => (Software Camera Manual Part 2, Section 5.4.
Configuration In The Browser • Activate event control and recording: By factory default, the MOBOTIX camera’s event control is disabled. Click on the Arm & Record button to activate event control. This will activate motion detection and recording. Cameras with integrated flash memory (MOBOTIX R models and models with SD card) will use the flash memory by default to store the image and video data (recording target).
/164 Q24M Camera Manual: Operating The Camera 3.5.3 Additional Configuration Options User Name: admin password: meinsm • Administering the camera: You can modify the camera configuration in the Administration Menu or the Setup Menu. – Admin Menu: This menu contains the basic configuration dialog boxes of the camera (for example, passwords, interfaces, software updates). – Setup Menu: This menu contains the dialog boxes for configuring the image, event and recording parameters.
/164 Additional Notes 3.6 Additional Notes 3.6.1 Weatherproofness The MOBOTIX Q24M-Secure is has been certified according to protection class IP65 (absolutely dustproof and resistant against water jets) and can also be wall-mounted outdoors using the corresponding wall mount. The MOBOTIX Q24M-Basic has has been certified according to protection class IP54 (dustproof, resistant to splashed water). 3.6.
/164 Q24M Camera Manual: Operating The Camera 3.6.5 Resetting The Camera To Factory Settings You can reset specific parts of the configuration All settings of the MOBOTIX camera can be permanently reset to the factory default settings. This makes sense if you have, for example, obtained a camera without any information or you would like to reset all settings after testing the camera. In order to perform this procedure, you need to have administrative access to the camera (admins group).
Additional Notes 147/164 3.6.9 Browser Current Internet browsers (Internet Explorer, Netscape, Mozilla Firefox, Safari, etc.) with enabled JavaScript can display the camera’s live images with their standard settings. Text-based browsers cannot display the user interface and are not suitable for operating the camera. Section 4.1.3, «Browser Settings» in the Camera Software Manual contains more detailed information on possible browser problems. 3.6.
/164 Q24M Camera Manual: Operating The Camera required to prevent misuse can be configured in the software and are password-protected. This prevents unauthorized parties from accessing these settings. Never remove the dome: A S14D or S14M should never be operated without the transparent dome or protective lens screen mounted on it. The camera is no longer weatherproof when operated without the domes or protective lens screens.
Additional Notes 3.6.15 Disclaimer MOBOTIX AG does not assume any liability for damage that is the result of improper use of its products or failure to comply with the operating manuals or the applicable rules and regulations. Our General Terms and Conditions apply. You can download the current version at www.mobotix.com (using the COS link at the bottom of each page). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual: MOBOTIX Glossary A MOBOTIX Glossary 2G Second generation of wireless telephone technology (see »GSM/2G). 3G Third generation of wireless telephone technology (see »UMTS/3G). ActiveX Control element on Windows computers, which can also be used in other programs (including Windows Internet Explorer) to run special tasks. The »MxPEG ActiveX control provides a mechanism for other applications to play the video and audio data generated by MOBOTIX cameras.
/164 CCTV Abbreviation of Closed-Circuit Television. A television system in which the analog video signal is transmitted to monitor within one particular environment only (for example, a building). The term CCTV is often used for video surveillance systems. CF Card Abbreviation of Compact Flash Card. An ultra-compact, digital (random-access) memory medium based on flash memory modules and well-known as an image storage medium for digital cameras.
/164 Q24M Camera Manual: MOBOTIX Glossary DynDNS Abbreviation of Dynamic DNS (or DDNS, Dynamic Domain Name Service). Similar to »DNS, this links domain names (e.g. mydomain.com) with IP addresses, whereby the IP addresses may change at any time.
/164 Grid Layout »Layout type in MxControlCenter, which shows cameras in a table with rows and columns (e.g. the classic »Quad Display with four cameras in a two-by-two grid). In contrast to a »Background Layout, you can only place the cameras in one of the grid’s display windows. MxControlCenter comes with a set of predefined grids and also allows creating custom grids.
/164 Q24M Camera Manual: MOBOTIX Glossary Latency Interval between capturing the image of a camera and displaying the same image on a monitor (also called “scene-to-screen time”). Layout Describes, how »Video Sources are displayed by MxControlCenter. When displaying the images from network cameras, the layout determines the positions and resolutions of the images displayed on the monitor.
/164 MxControlCenter MOBOTIX video management software for professional control of mid-sized and large camera networks. MxEasy MOBOTIX video management software for small and compact camera networks of up to 16 cameras. MxPEG MOBOTIX-developed protocol for compression and storage of image and video data with minimal network load and high image quality. The MxPEG »ActiveX control allows video and audio data from MOBOTIX cameras to be displayed in other applications (including Internet Explorer).
/164 Q24M Camera Manual: MOBOTIX Glossary Quad Display Layout in which the images from four cameras are displayed in one window. Resolution Indicates the number of pixels used to produce an image. The more pixels an image has, the greater the detail when the image is enlarged. The resolution is expressed as either the number of pixel columns times pixel rows, or as a total number of pixels. A VGA image has 640 columns and 480 rows (640 x 480 pixels), which equals 307,200 pixels, or approximately 0.
/164 Softphone Computer application that simulates an »IP Phone. Subnet Synonym for »Logical Network. Switch Hardware used to connect multiple network devices (computers, cameras, printers, etc.) within a network. A »PoE switch can also supply the cameras with power over an Ethernet cable. UMTS/3G Abbreviation of Universal Mobile Telecommunications System. Third generation of wireless telephone technology. UPS Abbreviation of Uninterruptible Power Supply.
/164 Q24M Camera Manual: MOBOTIX Glossary Wi-Fi Trademark of the Wi-Fi Alliance (see www.wi-fi.org) that manufacturers of electronic equipment can use to brand certified products belonging to a class of wireless »LAN devices based on the IEEE 802.1 standards. Wireless Devices Electronic devices that use electromagnetic waves to establish voice or data connections (rather than using some kind of wire connection).
Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 Q24M Camera Manual Q24M Hemispheric Camera © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/164 MOBOTIX - The HiRes Video Company To demonstrate our confidence in the quality of our products, MOBOTIX cameras have been used to capture all images that appear in this manual. Manufacturer Executive Board MOBOTIX AG Dr. Ralf Hinkel Kaiserstrasse 67722 Langmeil, Germany Registration Office: Kaiserslautern Local Court Germany Registration Number: HRB 3724 Tel: +49 6302 9816-103 Tax Code: 44/676/0700/4 Fax: +49 6302 9816-190 Tax Office: Worms-Kirchheimbolanden, Germany http://www.
EN Q24M: Camera Manual The HiRes Video Company Allround Easy. Allround Secure. www.mobotix.com 60.165_EN_V3_01/2013 High-resolution 180° Panorama High-resolution 180° Panorama Latest PDF file: www.mobotix.com > Support > Manuals HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient.
