EN T24 System Manual The HiRes Video Company EN Part 1: System Overview And Mounting Installation And Cabling (For Installers) Part 2: System Startup And Configuration Software And Network (For System Administrators) Part 3: Operating Manual Modules And Remote Stations (For Users) www.mobotix.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com Hemispheric IP Video Door Station with camera, keypad and info module • Made in Germany • www.mobotix.
/98 Contents SYSTEM MANUAL PART 2 – SYSTEM STARTUP AND CONFIGURATION This is Part 2 of the T24 System Manual (Operation And Configuration). The complete T24 System Manual also includes Part 1 (System Overview And Installation) and Part 3 (Operating Manual). All manuals can be downloaded as PDF files from the MOBOTIX website (www.mobotix.com > Support > Manuals). 1 Overview Of Application Scenarios 8 1.1 Standard Scenario 8 1.1.1 Description 1.1.2 Example 8 10 1.2 12 Advanced Scenario 1.2.
/98 T24-System Manual Part 2: Contents 2.4 Step 4: Protect Your System Via A Videophone 50 2.4.1 Change Grandstream Web Password 2.4.2 Disable Auto-Configuration 2.4.3 Save Your System Configuration 51 52 53 3 Access Configuration On The Keypad 54 3.1 Quick Start: Access Configuration 54 3.2 Individual Configuration Of Access Media 56 3.2.1 Personal, Transponder And Contact Numbers 56 3.2.2 T24 Data Record Card (To Be Completed By Installer/Admin Setting Up The System) 57 3.
/98 5 System Restore 82 5.1 Error Messages And Reboot 82 5.2 Backup And Restore 83 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 5.2.6 Exchanging Keypad – With System Restore Exchanging Security Door Opener – With System Restore Exchanging Info Module Exchanging Mx2wire Components Exchanging Camera Module – With System Restore Exchanging Or Adding Video Phone 84 84 85 86 87 87 6 Additional Notes 88 6.1 Weatherproofing And Care 88 6.2 Surge Protection 88 6.3 AVC Video/H.264 89 6.
/98 T24-System Manual Part 2: Foreword Foreword Dear MOBOTIX customer, The T24 IP Video Door Station is a complete outdoor system that includes a hemispheric door camera with built-in microphone, speakers, a voice mailbox function and a keypad with integrated RFID card reader for keyless access. The tamper-proof security door opener, which also serves as a doorbell, with backup power supply is installed indoors.
Our support and international sales staff are available at intl-support@mobotix.com from Monday to Friday, 8 a.m. to 6 p.m. (CET). We hope that you enjoy your new powerful MOBOTIX IP Video Door Station. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 T24 System Manual Part 2: Overview Of Application Scenarios 1 Overview Of Application Scenarios 1.1 Standard Scenario 1.1.1 Description The standard application scenario for the MOBOTIX IP Video Door Station is the simple one-party scenario (for example, a single-family home or doctor’s office). This scenario involves one building or apartment with a door that is secured using the T24 system. At the door, visitors can ring the doorbell for one party (meaning one or more occupants).
/98 Standard Scenario Homeowners can use the blue user cards to open the door from the outside without a key and listen to voice mailbox messages right at the door station. In addition to using the transponder cards, homeowners can also enter an access PIN that can be used to open the door via the keypad.
/98 T24 System Manual Part 2: Overview Of Application Scenarios 1.1.2 Example The Smith family consists of a husband and wife, John and Susanne Smith, and their 15-year-old daughter, Anna. The three of them live in a single-family home. The door to their house is secured with a T24 IP Video Door Station with a keypad and a security door opener.
/98 Standard Scenario Addressees Ring Smith Family Message People 1 Authentication (for access and voice mailbox) 2 1 3 2 John Smith 3 Susanne Smith © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 T24 System Manual Part 2: Overview Of Application Scenarios 1.2 Advanced Scenario 1.2.1 Advanced Access Control Multiple user cards or an additional access PIN can be assigned to each user with advanced access control. These assignments, which are made based on a personal number when the cards/PINs are registered in the system, make it possible to quickly and easily remove users from the system at a later time. Setup Cards Using The Keypad The user cards are included with your MOBOTIX product.
Advanced Scenario Registering User Cards With Custom Personal Numbers As part of the advanced access control, you can also register user cards with custom personal numbers. If individual users require more than one user card or access PIN, multiple user cards and access PINs can be assigned to the same personal number.
/98 T24 System Manual Part 2: Overview Of Application Scenarios 1.2.2 Multiple Doorbells And Voice Mailboxes (Addressees) In addition, the T24 system offers the visitor the option of entering a special contact number on the keypad (similar to a telephone number) to trigger the doorbell to ring at the remote station of one specific user or user group (“addressee”).
/98 Advanced Scenario Additional Contact Number 1 for Anna (doorbell/voice mailbox) Addressees Ring Ring Message Smith Family Anna Message People Authentication (for access and voice mailbox) 1 2 3 1 2 3 Anna John Smith Susanne Smith © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 T24 System Manual Part 2: Overview Of Application Scenarios 1.2.3 Multiple Door Stations You can also use multiple networked door stations to secure the main and side entrances of a house. To do so, select one of the door cameras as the master T24. This camera will be in charge of auto-configuration for all door stations and remote stations.
/98 Advanced Scenario T24 with keypad in double frame T24 complete set in triple frame © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 * from version 1.5 on T24 System Manual Part 2: Overview Of Application Scenarios 1.3 Expand System With PC And MxEasy 1.3.1 PC As T24 Remote Station In addition to using a Grandstream GXV3140 IP video phone, you can also use any standard PC connected to the network (in conjunction with the MOBOTIX video software MxEasy) as a T24 remote station. You can use MxEasy* to manage and operate up to 16 MOBOTIX cameras and/or door stations.
/98 Expand System With PC And MxEasy 1.3.2 Worldwide Two-Way Communication Intercom You will never have to miss an important visitor again – even when you are on-the-go outside of your local network. Using a computer with MxEasy, you can establish an Internet connection – for example, using a Wi-Fi access point or a UMTS modem – to your door station from anywhere in the world. DynDNS (dynamic domain name system) is the perfect way to access your system.
/98 T24 System Manual Part 2: Overview Of Application Scenarios 1.3.3 Network Without DHCP Server (Static IP Addresses) If you are using a network with a static IP address and no DHCP server, you must manually set up all devices connected to the network. You must also configure these devices so that they are assigned to static IP addresses within the same range of addresses. This will enable the devices to communicate with one another. Outdoors Indoors PoE switch Master door station (*201) 10.8.0.
Expand System With PC And MxEasy © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 T24 System Manual Part 2: System Startup Without A PC 2 System Startup Without A PC We recommend reading Chapter 2 carefully before starting with the initial system startup in Section 2.1 to avoid operating errors. Please first read this selection of frequently asked questions: How Do I Iinitiate The System Startup Process Without A PC? With the exception of the special case described in Section 1.3.
How Should I Hold A Transponder Card Up To The Keypad? When setting up a transponder card, you should ideally hold the card between the thumb and index finger of one hand and move it as close as you can to the keypad until a beep sounds. Make sure that the card does not touch and inadvertently trigger any of the buttons. During daily operation, you can usually gain keyless access by holding your user card up to the keypad while it is still in its protective case or in your wallet.
/98 T24 System Manual Part 2: System Startup Without A PC 2.1 Step 1: Performing Auto-Configuration The following assumes that the T24 has been installed and checked in conjunction with section 2.8 of the System Manual part 1. First remove each required Grandstream videophone from its packaging, connect the receiver and perform the auto-configuration as described here. 2.1.
/98 Step 1: Performing Auto-Configuration 2.1.2 Start The Door Station Disconnect the door station(s) for several seconds from the power supply (for example, remove the network plug). Outdoors Indoors PoE switch Door station VoIP videophone Now reconnect the door stations power supply, (for example, plug in the network plug). This causes the door station(s) to reboot. Outdoors Indoors PoE switch Door station VoIP videophone © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.
/98 T24 System Manual Part 2: System Startup Without A PC 2.1.3 Start Auto-Configuration The light and bell buttons on the camera module begin to light up white while rebooting. Within four seconds of the buttons lighting up on reboot, press the doorbell button on the camera module (lower button) until the two buttons start to flash briefly.
Step 1: Performing Auto-Configuration 27/98 2.1.4 Functional Test Part 1 Once all the Grandstream videophones to be used have been detected in the network and integrated via the auto-configuration process, you should carry out a four-stage functional test. 1. Check The Start Display Of The Videophones The T24 is the SIP server and has VoIP profiles for all the Grandstream videophones detected in the network.
/98 T24 System Manual Part 2: System Startup Without A PC 2. Check Connection Established From A Videophone To The T24 When you pick up the receiver on a videophone, a video and sound connection is established to the master door camera with the quick dial number *201. 3. Check Connection Established From One Videophone To Another (Intercom Function) If you want to call another videophone rather than the door station, all you need is the videophone’s quick dial number (start display).
/98 Step 1: Performing Auto-Configuration Operating Note: “Green Phone“ And “Red Speaker“ Buttons If you press the green phone or red speaker button while the receiver is on the hook, you establish a hands-free connection. The hands-free connection remains active until you either pick up the receiver or press the red speaker button to terminate the connection to the T24. Pressing the red speaker button when the receiver is already off the hook activates the hands-free function.
/98 T24 System Manual Part 2: System Startup Without A PC 2.2 Step 2: Setting Up The Keypad All the actions described here are carried out on the outdoor station keypad. If your door station does not have a keypad, proceed to step 3 (Section 2.3). The keypad displays the following after auto-configuration: • All the number buttons flash white • The ESC/ALARM button flashes red • The OK/MENU button flashes blue Blinking Now you must enter the Super PIN and add the admin card.
Step 2: Setting Up The Keypad 2.2.1 Enter The Super PIN You require the Super PIN during the initial startup of the keypad. The Super PIN is used to protect your system. In an emergency, the Super PIN can be used in place of the admin card for authentication on the keypad. The Super PIN therefore also allows you to erase cards or set up a new access PIN. The Super PIN should not have a series of zeros only and it must be difficult for unauthorized persons to guess.
/98 T24 System Manual Part 2: System Startup Without A PC 2.2.2 Add Admin Card It is also necessary to set up the admin card during the initial startup of the keypad, in addition to the Super PIN. The card is required as a “T24 master key“ for authentication purposes to allow you to set up and erase user cards and user access PINs and specify important system settings (time, changing the Super PIN) on the keypad. You should keep the card in a safe place together with your T24 User Data Record Card.
Step 2: Setting Up The Keypad 3. You have now completed the steps that are necessary to set up the keypad. MOBOTIX recommends now setting up all the blue user cards that you require for keyless access. Continue with the next section (Section 2.2.3.) 4. If you do not wish to set up any user cards now, press the ESC/ALARM button to exit the Add mode or wait 30 seconds until this happens automatically. Proceed to Section 2.2.4 (Set Time Zone, Time and Date) or Section 2.3 (Set Up The Videophone).
/98 T24 System Manual Part 2: System Startup Without A PC 2.2.3 Add User Cards (Fast Setup) Registered blue user cards allow a user to open the door without a key and listen to voice mailbox messages at the door station. This section describes how to set up user cards without assigning individually-selected Personal, Contact or Transponder Nos. (standard T24 scenario).
Step 2: Setting Up The Keypad Switch On Add Mode Again (If Necessary): 1. Switching on Configuration mode: Press the OK/MENU button until you hear the second beep (button flashes blue). OK hold (2nd beep) 2. Hold your admin card up to the keypad buttons until the OK/MENU button lights up blue continuously. 3. Switching on Access Configuration mode: Briefly press the blue key button, which then lights up blue. 4.
/98 T24 System Manual Part 2: System Startup Without A PC 2.2.4 Set Time Zone, Time And Date The videophone display shows the current system time. If this is incorrect, you can manually set the time, date and time zone on the keypad. * Factory setting: GMT + 1 hour (Berlin, Germany) You must first set the correct time zone* on the keypad to enable the switch from daylight saving time to standard time to take place automatically. Afterwards, date and time should be adjusted.
Step 2: Setting Up The Keypad If you entered the wrong time zone code, repeat steps 1–5. If your door station is not connected to the Internet, you still need to manually set the time and date. Note After the time zone has been displayed, you remain in Keypad Configuration mode for 60 seconds, before this mode switches off automatically (if you do not press any more buttons). Press the ESC/ALARM button to exit the mode immediately. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.
/98 T24 System Manual Part 2: System Startup Without A PC Set Time: 1. Switching on Configuration mode (again, if necessary): Press the OK/MENU button until you hear the second beep (button flashes blue). OK hold (2nd beep) 2. Hold your admin card up to the keypad buttons until the OK/MENU button lights up blue continuously. 3. Switching on Time mode: Press 8 until you hear the second beep and it flashes (reminder: The letter “t“ on the button stands for “time“). 8 hold (2nd beep) 4.
Step 2: Setting Up The Keypad Set Date: 1. Switching on Configuration mode (again, if necessary): Press the OK/MENU button until you hear the second beep (button flashes blue). OK hold (2nd beep) 2. Hold your admin card up to the keypad buttons until the OK/MENU button lights up blue continuously. 3. Switching on Date mode: Press 3 until you hear the second beep and it flashes (reminder: The letter “d“ on the button stands for “date“). 3 hold (2nd beep) 4.
/98 T24 System Manual Part 2: System Startup Without A PC 2.3 Step 3: Configure The System Via A Videophone These settings are specified on the remote station menu of a connected videophone. These settings apply throughout the system and only need to be specified on one remote station, even if several videophones are in use.
Step 3: Configure The System Via A Videophone 41/98 Open Setup Menu: Press the “*“ button three times to go from the start view to the Setup menu. Continue with the following sections. The menu language is factory-set to English © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 T24 System Manual Part 2: System Startup Without A PC 2.3.1 Change Menu And Voice Mailbox Greeting Language This language setting also automatically selects the standard German/English voice mailbox greetings (for example, a prompt for a visitor to leave a message if the door is not opened). To change the language, select Setup on the main menu. Change Language: 1. On the Setup menu, press 3 to select the Language menu item. 2. Press 1 to select English or 2 to select German.
Step 3: Configure The System Via A Videophone 2.3.2 Open Admin Setup To go to the Admin Setup menu, you require the Super PIN that you previously entered on the keypad (see Section 2.2.1). Activate Admin Setup: 1. On the Setup menu, press 4 to select the Admin Setup menu item. 2. Enter your Super PIN and press the “*“ button (appears after a few seconds) to confirm. If the Super PIN you entered is correct, the Admin Setup menu will open.
/98 T24 System Manual Part 2: System Startup Without A PC 2.3.3 Change Your Super PIN We recommend changing the Super PIN for security reasons (protection against manipulation or unauthorized access to the door station) • if your door station does not have a keypad and therefore a Super PIN has not been entered yet, • if you suspect that unauthorized persons may know your current Super PIN, or • if you have taken over an existing door station that is still set up with the previous owner’s Super PIN.
Step 3: Configure The System Via A Videophone 2.3.4 Set Door Status Display To ensure that the status of the entrance door is displayed on the videophone, • A door contact (door opened/closed) and a door lock switch (door lock locked/ unlocked) must be connected to the security door opener or the keypad (see Part 1 of the System Manual – Installation) • And the installed door sensor connection options must be set correctly on the Admin Setup menu. Set Door Status Display: 1.
/98 T24 System Manual Part 2: System Startup Without A PC If you do not know whether and where door sensors are connected, simply try out the different options and check them using the the status display. Info Icon Description Door opened Door closed Door locked Door unlocked Door sensor error/tampering 2.3.5 Activate Video Recording The system is set up at the factory so that only voice mailbox messages are recorded by the door camera.
Step 3: Configure The System Via A Videophone 2. Press 2 to either activate recording (yellow check mark) or deactivate it again (no check mark). Press the “*“ button to confirm. 3. Now exit the Admin Setup menu by pressing the “#“ button and complete the videophone setup by carrying out a short functional test (see Section 2.3.6). Caution If you have activated recording, please see the relevant legal guidelines for video surveillance. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.
/98 T24 System Manual Part 2: System Startup Without A PC 2.3.6 Functional Test Part 2 After you have set up your keypad and videophones (Sections 2.2 and 2.3), you should carry out a final functional test: 1. Check That Your Blue User Cards Open The Door Hold each blue user card that you previously set up up to the keypad to check that the door opening mechanism is triggered. If the mechanism is not triggered, set up the cards again on the keypad, as described in Section 2.2.3. 2.
Step 3: Configure The System Via A Videophone If they are not displayed correctly, modify the settings on the videophone, as described in Section 2.3.4. 4. Check The Short Recording Function (If Video Recording Is Activated) Test the manually triggered short recording function by picking up the receiver on a videophone and pressing 9 when the live image of the door camera appears.
/98 T24 System Manual Part 2: System Startup Without A PC 2.4 Step 4: Protect Your System Via A Videophone You have now reached the last crucial step of the system startup process. By protecting your system, you can prevent unauthorized persons from accessing the door station and its remote station(s).
Step 4: Protect Your System Via A Videophone 2.4.1 Change Grandstream Web Password Open the first page (1/2) of the Admin Setup menu and press 2 to select the Grandstream web password option. Press 7 to generate a new password that includes letters and numbers. Make a note of the new password in your T24 User Data Record Card (see Section 3.2.2). Exit this menu by pressing the “*“ twice (only possible a few seconds after you have changed the password).
/98 T24 System Manual Part 2: System Startup Without A PC 2.4.2 Disable Auto-Configuration By disabling auto-configuration, you can prevent access to the door station from the outside. Otherwise, auto-configuration could be activated again by pressing the camera bell button, allowing anyone to set up a new Super PIN and admin card and open the door. To prevent this kind of tampering, open the second page (2/2) of the Admin Setup menu by pressing 8.
Step 4: Protect Your System Via A Videophone 2.4.3 Save Your System Configuration The initial startup and protection steps for the system are now complete. MOBOTIX recommends saving your current system configuration, • so as to be able to easily reset inadvertent or unwanted changes made to the system configuration, • and easily integrate a new door station module (camera, keypad, security door opener) after replacement without having to run through the system startup process again.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3 Access Configuration On The Keypad 3.1 Quick Start: Access Configuration The Quick Start guide supports your configuration work and helps you to learn the main features. It DOES NOT cover everything stated in Sections 3.3. and 3.4 of this manual. You should read them, too.
/98 Quick Start: Access Configuration OK hold (2nd beep) Enter Configuration Mode Enter Access Configuration Mode Change access PIN 0 9 Access PIN new 0 9 Access PIN old 0 9 Access PIN new Change Super PIN 0 9 Super PIN new OK 0 9 Super PIN new OK Time-Restricted Access (Set Up “Tradesman Card“), 1–48 Hours hold (2nd beep) 0 9 Access Time (h) You do not need to be in a specific system mode to set up the ”Tradesman Card” and to view system details Recall System Information (With Admin Or User
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.2 Individual Configuration Of Access Media As described in the extended application scenario in Section 1.2, the MOBOTIX transponder cards can also be set up with individually-selected personal, transponder or contact numbers. On the following pages, you will find out how to do this and how to manage cards and PINs directly via the keypad. 3.2.
Individual Configuration Of Access Media 57/98 3.2.2 T24 Data Record Card (To Be Completed By Installer/Admin Setting Up The System) You will find the T24 User Data Record Card shown below in the appendix of this manual. Here, you should enter all user data and passwords that occur during configuration. Store the record card in a safe place.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.3 Managing Transponders 3.3.1 Add User Card (Individual Number Assignment) You need the red admin card to set up a blue user card. Proceed As Follows: 1. Specify the individually-selected personal, contact and/or transponder numbers as required and immediately enter them on your T24 User Data Record Card (see 3.2.2). 2. Enter Configuration Mode: Press the OK/MENU button until you hear the second beep (button flashes blue).
/98 Managing Transponders Assign contact – method 2 (with contact number): If you have specified a contact number, enter it now and press the blue bell button. This sets up a new doorbell with a voice mailbox that can be checked with the user card by holding it up to the keypad.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.3.2 Erase User Card If you no longer require a previously set-up blue user card, if the card is no longer available (loss, theft), or if you want to set up the card afresh with individual numbers, e.g., for a different user or voice mailbox, you should erase the card. To do so, you will need the red admin card (or Super PIN) and the transponder number of the user card to be erased, if you no longer have the card itself.
/98 Managing Transponders 6. Erase current user card: Hold the card up to the keypad until you hear the first beep (the key button’s flashing pattern will change) and pull the card away again. Next, confirm the card by again holding it up to the keypad until you hear a beep. Erase non-present user card: Enter the card’s transponder number and press the ESC/ALARM button until the second beep sounds.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.3.3 Time-Restricted Access (“Tradesman Card“) With the keypad, you can configure a user card to provide keyless entry (without voice mailbox access via the keypad) for a time span of up to 48 hours. However, this card cannot be set up for use as a regular user card.
/98 Managing Transponders To Set Up A Time-Restricted User Card, You Need The Red Admin Card. Proceed As Follows: 1. Press the blue key button until you hear the second beep (button flashes blue). hold (2nd beep) 2. Hold your admin card up to the keypad buttons until you hear a beep and the blue key button lights up blue continuously. 3. Set the validity period (1–48 hours): Enter the desired validity period in hours via the keypad: (min. 1, max. 48). 0 9 Access Time (h) 4.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.3.4 Add Further Admin Cards As part of the initial system startup, you have already set up a red admin card via the keypad (see 2.2.2). If needed, you can also set up additional admin cards via the keypad (e.g., as backup cards or for other users wanting to manage the system). Contact your MOBOTIX dealer to purchase red admin cards. To set up an additional red admin card, you need a previously set-up admin card or the Super PIN.
/98 Managing Transponders 6. As soon as the flashing pattern stops, setup for the new admin card is finished. You are now back in configuration mode (the OK/MENU button lights up blue). Press the ESC/ALARM button to exit. After 60 seconds, the mode is exited automatically. ESC 7. To check the transponder number of the new admin card, hold it up to the keypad and make a note of the number. Press the “2“ button (c = card) until you hear the second beep and then hold the new admin card up to the keypad.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.3.5 Erase Admin Card If you no longer require a previously set-up red admin card, or if the card is no longer available (loss, theft), you should erase the card for security reasons. To do so, you will need one previously set-up admin card (or Super PIN) and the transponder number of the admin card to be erased, if you no longer have another admin card.
/98 Managing Transponders Erase non-present admin card: Enter the transponder number of the card to be erased and press the ESC/ALARM button until you hear the second beep (ESC/ ALARM button flashes red). Re-enter the transponder number for confirmation and press the ESC/ALARM button until you hear the second beep. 0 9 Transponder No. 0 9 Transponder No. ESC hold (2nd beep) ESC hold (2nd beep) 7.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.4 Manage Access PINs The electrical door opener can also be triggered by entering an access PIN and then pressing the blue key button. You first need to set up an access PIN in the system to activate this function for a user. You can freely choose the PIN. Every user can have their own PIN.
/98 Manage Access PINs 4. Enter Access Configuration Mode: Briefly press the blue key button, which then lights up blue. 5. Enter Add Mode: Press the OK/MENU button until you hear the second beep (button lights up blue). OK hold (2nd beep) 6. Assign access PIN: Enter the personal number of the user to whom you wish to assign the access PIN and press the OK/MENU button. Otherwise, you can skip this step and continue with step 7. 0 9 Person No. OK 7.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.4.2 Delete PIN You need the red admin card as well as the PIN itself to erase a previously set-up access PIN. Proceed As Follows: 1. Enter Configuration Mode: Press the OK/MENU button until you hear the second beep (button flashes blue). OK hold (2nd beep) 2. Hold your admin card up to the keypad buttons until you hear a beep and the OK/MENU button lights up blue continuously. 3.
/98 Manage Access PINs Note In case of a wrong entry, cancellation of entry via the ESC/ALARM button, or a delay of more than 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Erase mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.4.3 Change PIN You require the user’s old and new PINs to change an access PIN previously set up for a user. The personal number of the user to whom the access PIN may have been assigned during the original setup is not required. Proceed As Follows: 1. Select the new access PIN and immediately make a note of it on your T24 User Data Record Card (see 3.2.2).
/98 Manage Access PINs 7. The access PIN is changed. You are now back in configuration mode (the OK/ MENU button lights up blue). Press the ESC/ALARM button to exit. After 60 seconds, the mode is exited automatically. ESC Notes In case of a wrong entry, cancellation of entry via the ESC/ALARM button, or a delay of more than 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Add mode as described above.
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.5 Erase All Access Privileges Of A User (Cards/PINs) By using the red admin card and the keypad, you can erase all the access media set up for a specific user at once, i.e., all blue user cards and access PINs assigned to the same personal number. The invalidated user cards can be set up again from scratch at any time. To invalidate all user cards and PINs sharing the same personal number, you need the red admin card.
Erase All Access Privileges Of A User (Cards/PINs) 6. Identify user: Enter the personal number of the user to be erased and briefly press the OK/MENU button. Re-enter the personal number for confirmation and again press the OK/MENU button briefly. 0 9 Person No. OK 0 9 Person No. OK 7. All user cards, PINs and data associated with the user are now erased. The system is returned to its regular operating mode (all buttons light up white).
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.6 Erase Contact (Doorbell/Voice Mailbox) The steps described here are only available if you have created new contacts in the system by setting up contact numbers. Every setup contact number represents a contact and works like a telephone line to specific user or user groups in the building.
Erase Contact (Doorbell/Voice Mailbox) 5. Enter Contact Number: Enter the contact number to be erased and briefly press the blue bell button (the button’s flashing pattern will change). Re-enter the contact number for confirmation and again press the blue bell button briefly. 0 9 Contact No. 0 9 Contact No. 6. The contact is now erased (no bell connection or voice mailbox remain for this contact number). The system is returned to its regular operating mode (all buttons light up white).
/98 T24 System Manual Part 2: Access Configuration On The Keypad 3.7 Change Super PIN Using The Keypad We recommend changing the Super PIN for security reasons (protection against manipulation or unauthorized access to the door station) • if you suspect that unauthorized persons may know your current Super PIN, or • if you have taken over an existing door station that is still set up with the previous owner’s Super PIN.
Change Super PIN Using The Keypad 6. As soon as the pattern stops flashing, the new Super PIN has been changed. You are now back in configuration mode (the OK/MENU button lights up blue). Press the ESC/ALARM button to exit. After 60 seconds, the mode is exited automatically. ESC Note In case of a wrong entry, cancellation of entry via the ESC/ALARM button, or a delay of more than 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white).
T24 System Manual Part 2: Expand System With PC And MxEasy 4 As sections 4.1-4.3 are currently under review, please refer to the MX Easy Manual* until these sections are updated. The current manual can be downloaded as a PDF for free from www.mobotix.com in the Support > Manuals section.
Set Up T24 In Network Without DHCP Server Dr af t MOBOTIX MxEasy software – free download from www.mobotix.com © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.
/98 T24 System Manual Part 2: System Restore 5 System Restore 5.1 Error Messages And Reboot If any errors are encountered during the initial operation, they are announced as a numerical code via the door station’s loudspeaker. The table below outlines possible reasons for errors and troubleshooting solutions. If none addresses your issues, please contact the MOBOTIX support team. How to reboot the system: Disconnect the door station from the power supply for approx.
Backup And Restore 5.2 Backup And Restore MOBOTIX provides functions for you to store a backup of the door station’s system configuration via a Grandstream video phone, as well as to restore the original settings in case the configuration has been accidentally changed. Backup Follow the instructions outlined in Section 2.4.3 of this manual (Save Your System Configuration). Restore This function lets you restore the last version of the system configuration you backed up. Proceed As Follows: 1.
/98 T24 System Manual Part 2: System Restore A special system restore procedure is required after exchanging modules. It is described in 5.2.1 – 5.2.6 below. 5.2.1 Exchanging Keypad – With System Restore You need to disconnect the door station’s power supply before exchanging the keypad. To restore the system after exchanging it, you will need an up-to-date backup of the system configuration.
/98 Backup And Restore Notes After installation and initial startup, the batteries of the security door opener should be charged continuously for the first 12 hours. This takes place automatically via the PoEpowered T24 door station using the MxBus two-wire cable. During this time, the electrical door opening function should not be used (except for functional testing). This will maximize and extend the battery life of the high-quality NiMH batteries (industry standard) to several years at normal use.
/98 T24 System Manual Part 2: System Restore 5.2.4 Exchanging Mx2wire Components The T24’s Mx2wire set always consists of two devices: the outdoor station’s info module featuring Mx2wire technology, and a second indoor unit installed inside the building. When you exchange them, the door station’s power supply is disconnected automatically. The door station is automatically ready for operation again once the power supply has been reconnected. A system restore is not required. Proceed As Follows: 1.
Backup And Restore 5.2.5 Exchanging Camera Module – With System Restore To restore the previous system environment after a door camera has failed or been removed, contact your MOBOTIX dealer or the MOBOTIX support team. The contact details are provided on the MOBOTIX website (www.mobotix.com) in the “Support” section. As a safeguard against unwanted manipulation, you cannot exchange the door camera yourself with a subsequent reboot or new startup of a protected system. 5.2.
/98 T24 System Manual Part 2: Additional Notes 6 Additional Notes 6.1 Weatherproofing And Care Outdoor Station Thanks to its robust, meticulously crafted design, the T24 excels in terms of weather resistance and protection against dust and humidity. It does not require any further accessories to be mounted outdoors. As is certified by the outdoor station’s compliance with protection class IP65 (–30°C to +50°C/–22°F to + 122°F), it is fully dustproof and resistant to water jets.
AVC Video/H.264 6.3 AVC Video/H.264 Within the license of the AVC patent portfolio, this product is licensed solely for personal use by private users or for other non-commercial purposes to encode videos according to the AVC standard (“AVC Video”), and/or to decode AVC videos that were previously encoded by private users for personal/non-commercial purposes and/or that were purchased from a licensed video seller.
/98 T24 System Manual Part 2: MOBOTIX Glossary MOBOTIX Glossary Bonjour Also known as Zeroconf networking. Bonjour enables automatic identification of computers, devices and services in IP networks. Bonjour also enables the automatic detection of devices among one another, without the user having to enter IP addresses or configure the DNS server. Bonjour was developed by Apple, Inc. CCTV Abbreviation for Closed Circuit Television.
DVR Abbreviation for Digital Video Recorder. DynDNS Abbreviation for Dynamic DNS (or DDNS, Dynamic Domain Name Service). Similar to DNS, this links domain names (e.g., mydomain.com) with IP addresses, whereby the IP addresses may change at any time.
/98 T24 System Manual Part 2: MOBOTIX Glossary IP address An IP address describes the address of a computer or device in an IP network. IP addresses are used by all the computers/devices connected to a network to identify each other and transfer data in both directions. Every IP address must be unique to the network in question in order to prevent conflicts.
Mbps (Megabits Per Second) The standard unit for measuring bit rates, i.e., the speed at which bits are transferred at specific points. Network speeds are usually specified in Mbps. LANs are frequently operated at speeds of 10 or 100 Mbps. Also see “Bit rate.” Mediator Lock A self-locking door lock with an electrical door opener. Can also be retrofitted on existing doors. People can exit through the door at any time, despite the fact that the door is constantly locked.
/98 T24 System Manual Part 2: MOBOTIX Glossary Opening Switch On movable building elements such as doors and windows, a magnetic switch (Reed switch) is attached to the fixed part, and a magnet is attached to the moveable part. When the door is closed, the magnet is located in direct proximity to the switch and keeps it closed. When the door is opened, the magnet is removed and the switch opens.
RFID (Radio Frequency Identification) RFID enables data to be transferred contact-free and out of sight using radio waves. An RFID system infrastructure comprises a transponder, a transceiver device and an IT system operating in the background. The transponder, a tiny computer chip with an antenna, is at the heart of this technology. It is integrated into a carrier object, for example, an adhesive label or a plastic card. The chip is normally used to store a numerical code.
/98 T24 System Manual Part 2: MOBOTIX Glossary SIP Session Initiation Protocol. Network protocol for setting up, controlling and terminating a communication connection via a computer network. SIP is frequently used in conjunction with IP telephony. Structured Cabling Structured cabling is a standardized schematic diagram for the cabling of different services (voice or data).
Video Voice System The video voice system is usually able to capture outdoor areas visually. The system has an intercom or a two-way video communication option as well as an electrical door opening device. The basic hardware consists of the door station (exterior), monitoring station (interior) and control center. In the broadest sense, it is an access control system that can be extended to include several door and/or monitoring stations, but always requires human intervention.
/98 T24 System Manual Part 2: Declaration of Compliance Declaration of Compliance The declarations of compliance for all other T24 modules are available on the MOBOTIX website under www.mobotix.com > Support © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.
MOBOTIX - The HiRes Video Company To demonstrate our confidence in the quality of our products, MOBOTIX cameras were used to capture all the images that appear in this manual. Manufacturer CEO MOBOTIX AG Dr. Ralf Hinkel Kaiserstrasse 67722 Langmeil, Germany Registration Office: Kaiserslautern Local Court Germany Registration Number: HRB 3724 Tel: +49 6302 9816-0 Tax Code: 44/676/0700/4 Fax: +49 6302 9816-190 Tax Office: Worms-Kirchheimbolanden, Germany http://www.mobotix.
EN T24 System Manual The HiRes Video Company EN Part 1: System Overview And Mounting Installation And Cabling (For Installers) Part 2: System Startup And Configuration Software And Network (For System Administrators) Part 3: Operating Manual Modules And Remote Stations (For Users) www.mobotix.
