NETGEAR® LTE Gateway 6100D User Guide [UG template version 13a]
Table of Contents Get Started ................................................................................................................................ 1 Package Contents .............................................................................................................. 1 Your Gateway ..................................................................................................................... 1 Care and Maintenance....................................................................
WAN Status .......................................................................................................................19 Feedback ...........................................................................................................................20 Your Network Connections .......................................................................................................22 Launch Your Mobile Network Connection ..........................................................................
IP Passthrough ..................................................................................................................52 IPPT Functionality with Dual WAN ..............................................................................53 USB File Sharing ......................................................................................................................55 Gateway Settings ...............................................................................................................
MAC Address Cloning ................................................................................................84 DMZ – General ...........................................................................................................84 Enable DMZ................................................................................................................85 Configure DMZ ...........................................................................................................
Export Settings .........................................................................................................108 Import Settings .........................................................................................................108 Update the Software and Firmware..................................................................................109 Download Software Updates ....................................................................................109 Upgrade Firmware from a File .
If the Connection Is “Always On,” Am I Always Being Billed? ...........................................138 Questions About WPS .....................................................................................................138 What Is WPS? ..........................................................................................................138 How Do I Use WPS? ................................................................................................
GNU General Public License (Version 2) ..................................................................155 GNU General Public License (Version 3) ..................................................................161 GNU Lesser General Public License (Version 2.1) ...................................................173 GNU Lesser General Public License (Version 3) ......................................................181 License ...............................................................................
Get Started The following topics give you all the information you need to set up your gateway and Sprint service the first time. Package Contents Your package includes several items. ● NETGEAR LTE Gateway 6100D ● Power adapter ● Micro-SIM (preinstalled) ● Ethernet cable ● Get Started poster Your Gateway The following illustrations show your gateway’s LEDs, buttons, and connectors.
Back View Care and Maintenance As with any electronic device, you should handle the gateway with care to ensure reliable operation. Follow these guidelines in using and storing your device. ● Protect your device from liquids, dust, and excessive heat. ● Do not apply adhesive labels to your device. They may cause your device to overheat and may alter the antenna’s performance. System Requirements The following items are required to use your NETGEAR LTE Gateway 6100D.
Set Up Your Gateway The following topics describe how to set up and start using your gateway. Attach the Antennas The gateway comes with two external antennas that are interchangeable. 1. Attach the antennas to the gateway. 2. Adjust the angle of the antennas so that they are vertical. Place Your Gateway Place your gateway in a location with a good 3G or LTE signal. 1. Place your gateway in a location with good 3G or 4G coverage, such as near a window.
Note: When the gateway is powered on, you can use the Signal Quality LED position the gateway in the location with the best signal strength. to 2. Also, for best results, place your gateway: Near the center of the area where your computers and other devices operate, and preferably within line of sight to your Wi-Fi devices. So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
Connect to Your Gateway’s Network You can connect with Wi-Fi or you can use an Ethernet cable for a wired connection to an Ethernet LAN port. Tip: The Wi-Fi network name and password are on the label of the gateway. Tip: Alternatively, you can use WPS to connect your computer or device to the gateway, if your computer or device supports WPS. (See Connect Through WPS.) To find and select a Wi-Fi network, then connect with Wi-Fi: 3.
1. Connect an Ethernet cable (included in the package) to one of the yellow Ethernet LAN ports on the rear panel of the gateway. 2. Connect the other end of the Ethernet cable to an Ethernet port on your computer. The Ethernet LAN LED on the gateway lights. Your computer connects to the gateway’s local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected. Get Help Learn where you can get more information or assistance.
Gateway Basics Learn about the buttons, connectors, and other components of your gateway. Your gateway provides a simple way to use your Internet connection (3G or LTE) with any Wi-Fi-enabled device, and to share your Internet connection with friends and family. Components of Your Gateway Your gateway consists of several main components. ● Main and Guest Wi-Fi networks: The Wi-Fi networks (access points) connect your computers and other Wi-Fi-enabled devices to the gateway.
● Main Wi-Fi dual-band: The gateway has two Main Wi-Fi networks, so you can connect with 2.4 GHz or 5 GHz Wi-Fi. To connect with 5 GHz, your computer or Wi-Fi-enabled device must support 5 GHz.
Your gateway can be set to connect automatically to the best available network, or to connect to LTE or 3G networks only. See Setting the Allowed Network Mode. Your gateway can also be set to allow roaming on Sprint networks, domestically, and internationally. See Setting the Roaming Mode. Power Button Use the Power button to turn your gateway on and off. To turn your gateway on: 1. Make sure that power adapter for your gateway is plugged in to an electrical outlet. 2.
Ethernet WAN Solid blue: The Ethernet WAN port is connected to a device and is ready. Off: The gateway does not detect a link on this port. Ethernet LAN Solid blue: One or more local Ethernet ports 1 – 4 have detected wired links. Off: The gateway does not detect links on these ports. USB Solid blue: The gateway has accepted the USB device and the USB device is ready. Off: No USB device is connected. Internet Solid blue: The Internet connection is ready. Solid amber: Network error.
Note: Even though your gateway is connected, you are billed only when data is sent or received.
Web Browser Interface When you connect to the gateway network (either with Wi-Fi or with an Ethernet cable), you can use a Web browser to log in to your gateway to view or change its settings. Log In to Your Gateway Tip: If you want to change your gateway’s Wi-Fi settings, use a wired Ethernet connection to avoid being disconnected when the new Wi-Fi settings take effect. To log in to your gateway: 1. On a computer or wireless device that is connected to your gateway’s network, launch a Web browser. 2.
Item Description Home Click to view the Home Page. Devices Click to view the Devices Page. Wi-Fi Click to view the Wi-Fi Connect Tab. Security Click to view the Security Settings. Settings Click to view the General Settings. Connection Details Mobile broadband connection information – see Mobile Network Settings. Devices Connected List of devices connected to the gateway’s Main or Guest Wi-Fi networks. My Account Summary Basic information about your Sprint data plan.
Data Usage Session Estimated data usage for current session. Data Usage of This Month Estimated data usage for current billing period. Alerts Alerts notify you about situations that require your attention and suggest the actions you need to take to resolve them. The following information is displayed for each alert. Item Description Alert title A short description of the issue to be addressed. Description The alert message and, if appropriate, links or buttons to take action on the alert.
If you have already signed up for an account, the gateway automatically attempts activation when first powered up. In this case, you won’t see a Retry Activation message. You will just be connected to the Sprint network To activate your account: 1. On the home screen, go through the alerts until you see the Hotspot not activated alert. 2. Click Retry Activation. 3. Follow any instructions that may appear.
The following information is displayed. Item Description My Data Plan The type of Sprint data plan used on your gateway. My Number The telephone number linked to your data plan. My Sprint Click to connect to your account at mysprint.sprint.com/mysprint. Connection Details The Connection Details section shows details about your mobile broadband service and connection state, and lists the devices that are connected to the Main and Guest Wi-Fi networks. The following information is displayed.
Support This page provides links to resources that can help you use your device and manage your Sprint account. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click the Support link in the top right corner. The following information is displayed.
About View information about your gateway and account. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click the About link in the top right corner. The following information is displayed. Item Description Account Details My number The gateway’s telephone number.
ICCID The serial number of the SIM. Wi-Fi Details Wi-Fi Name The Main Wi-Fi network name. Wi-Fi MAC Address The MAC address of the LTE module. Each wireless device has a unique MAC address (assigned by its manufacturer). Wi-Fi Security Type The security standard used for the Wi-Fi network. (See Wi-Fi Security.) Wi-Fi Range Select the range for the Wi-Fi signal. SSID Broadcast Indicates whether the SSID (Wi-Fi network name) is being broadcast. (See Wi-Fi Options Tab.
The following information is displayed. Item Description Interface Type Displays which WAN interface is being used, mobile or Ethernet. IP Address WAN IP address. Connection Type Displays whether the connection is static or dynamic (DHCP). IP Subnet IP subnet mask. Domain Name Servers The primary and secondary domain name servers for the WAN interface. Default Gateway IP address of the default gateway. DHCP Server IP address of the DHCP server.
The following information is displayed. Item Description Connect with us Facebook Click to view the AirCard Facebook page in a new browser window or tab. (Your device must be connected to the network for this option to work.) Twitter Click to view the AirCard Twitter feed in a new browser window or tab. (Your device must be connected to the network for this option to work.) Product Support User Guide Open an online version of this user guide in a new window or tab.
Your Network Connections Find out how to launch, share, and end your Internet network connection. Launch Your Mobile Network Connection After your gateway powers on and boots up, a connection to the best available network is launched automatically. Your gateway remains connected at all times, unless: ● You are out of signal range or the signal is blocked. ● You are in a roaming area and you have chosen not to allow roaming.
Share Your Wi-Fi Network Your gateway provides two ways of sharing your network connection with other users. ● Users find and select the Main or Guest Wi-Fi network information. ● User connects to the Main or Guest Wi-Fi network using WPS. Manually Enter the Wi-Fi Information Users can connect to the network by manually entering the Wi-Fi information. Share your network connection with others: 1. Provide the Main or Guest Wi-Fi network name and password to them. 2.
You can use the WPS button on the gateway or you can log in to the gateway and use the Wi-Fi > Connect page. Devices Page The Devices page lets you see lists of devices that are connected to your Main and Guest Wi-Fi networks. Note: These lists are also in the Devices Connected section on the left side of the page. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
You can click any of the device names to view detailed information, and to block them from using your network. See Enable or Disable the Block List. Wi-Fi Connect Tab From the Wi-Fi tab, you can configure the Wi-Fi network, including Wi-Fi security. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password.
The following information is displayed. Item Description Main Wi-Fi (2.4 GHz) Name This is the name that identifies your Main Wi-Fi network and is visible to other Wi-Fi-enabled devices. See Change Wi-Fi Network Names and Passwords. WPS Connect a device to the Main Wi-Fi network using WPS. See Connecting Through WPS. Main Wi-Fi (5 GHz) Name This is the name that identifies your Main Wi-Fi network and is visible to other Wi-Fi-enabled devices.
4. Click Wi-Fi > Options. You can: ● Edit the Main or Guest Wi-Fi names and passwords. See Change Wi-Fi Network Names and Passwords. ● Configure your Wi-Fi network’s connection parameters and security and additional Wi-Fi options. ● Specify the maximum number of devices that can connect to the Wi-Fi network.
Note: For some of these Wi-Fi settings, if you change them, all connected devices will be disconnected and have to reconnect after the settings are saved. The following information is displayed. Item Description Main Wi-Fi Network Name This is the name that identifies your Main Wi-Fi network and is visible to other Wi-Fi-enabled devices. (See Change Wi-Fi Network Names and Passwords).
Security Broadcast Network Name If broadcast is enabled (Yes), the wireless network is displayed in the list of Wi-Fi networks available in the local area. For increased security, set this field to No. You will need to give the Wi-Fi network name (Main or Guest) to the people who will be accessing your network, and WPS will not be available. Encryption The type of security used by the Main Wi-Fi network. See Wi-Fi Security. Guest Encryption The type of security used by the Guest Wi-Fi network.
You can: ● Turn MAC filtering off (None) or on (Black List or White List). ● Add or remove a device from the list. The following information is displayed. Item Description MAC Filter Mode None: Any device can connect to the Wi-Fi networks. Black List: The listed devices will not be able to connect to the Wi-Fi networks. White List: Only the listed devices will be allowed to connect to the Wi-Fi networks.
5. In the list beside Encryption (for Main Wi-Fi) or Guest Encryption (for Guest Wi-Fi) select one of the following options. Note that not all options may be available, depending on the Connection Rate. None: No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.
The option you select determines the Wi-Fi security used and also the maximum length of the Wi-Fi password. Change Wi-Fi Network Names and Passwords The Main and Guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices. You can change the names and passwords for your Main and Guest Wi-Fi networks on the gateway’s Wi-Fi > Options page. For optimal security, you should make your Wi-Fi network names and passwords unique, and change them on a regular basis.
2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > Options. 5. In the Main Wi-Fi and Guest Wi-Fi sections, change the Network Name and Password fields as desired. (The required lengths appear beneath the fields.) 6. Click Submit. 7. When prompted, click Submit again. (All devices that were connected will have to reconnect with the new settings.
To manage the block list: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) The Devices Connected section of the home page shows a list of the devices connected to your Main and Guest Wi-Fi networks. 4. To block a listed device, click its device name.
The MAC filter is used to grant (white list) or block (black list) wireless devices access to the Main and Guest Wi-Fi networks. Access is based on the MAC address of each wireless device. In the MAC Filter page (Wi-Fi > Mac Filter), you can choose one of three modes: ● None: All computers are allowed to access the network. ● Black list: All computers are allowed to access the network, unless they’re in this list. ● White list: Only computers that are in this list are allowed to access the network.
4. Click Wi-Fi and then click the MAC Filter tab. 5. Select the Black list radio button. 6. Determine and block an unwanted user of your network: In the Devices Connected section, if you see a device you don’t recognize, you can click its name and compare its MAC address to the MAC address of each of the devices on your network. Tip: To determine the MAC address of each device you have, see Finding the MAC Address. If none of your devices have this MAC address, that device might be an intruder.
Note: All connected devices will be disconnected and have to reconnect if the channel is changed. To change the Wi-Fi channel: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > Options. 5.
4. Click Wi-Fi > Options. 5. Scroll down to view the Max Wi-Fi section. 6. Beside Max Wi-Fi, select the total number of Wi-Fi devices that can connect to your device at the same time. Note: The Main Wi-Fi limit cannot be set to 0. 7. Click Submit.
Security Learn about how to use security features to control access to the gateway through the Internet. Dynamic DNS Learn about Dynamic DNS (DDNS), a service that lets you access your gateway by using a host name or domain. A Dynamic DNS (DDNS) service provides a central public database where information (such as email addresses, host names, and IP addresses) can be stored and retrieved. The Dynamic DNS server also stores password-protected information and accepts queries based on email addresses.
7. Type the host name that your Dynamic DNS service provider gave you. (The DDNS service provider might call this the domain name.) 8. Type the user name for your DDNS account. 9. Type the password (or key) for your DDNS account. 10. Click Submit. Remote Management The remote management feature lets you access your gateway over the Internet to view or change its settings. You need to know the gateway’s WAN IP address to use this feature. Tip: Be sure to change the password for admin to a secure password.
5. Select the Turn Remote Management On check box. 6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the gateway’s remote management. 7. For enhanced security, restrict access to as few external IP addresses as practical. 8. Select one of the following: To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access.
To set up TR069 client in the gateway: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Security > Remote Management > TR069 Client. 5. Select the Turn WAN Management Protocol On check box. 6. Enter the settings for the connection. 7. Click Submit.
4. Click Security > Remote Management > SNMP. 5. Select the SNMP agent Enable radio button. 6. Enter the settings for the connection. NOTE: The user name and password are required only for SNMP v3. SNMPv2c performs authentication using these community strings: public for read-only and netgear for read-write. The trap community string is fixed to netgear. 7. Click Submit. Firewall Rules The Firewall Rules page sets the level of security on your local network.
4. Click Security > Firewall. 5. Select the radio button for the security level that you want. 6. Click the OK button to confirm the change. The following settings are available. Item Description High The High security setting allows only basic Internet functionality. The High security setting guarantees to pass only Mail, News, Web, FTP, IPSEC and Telnet. All other traffic is not allowed. High security restricts modification by NAT configuration options.
● LAN to modem protocol TCP, destination ports 53, 135, 136, 137, 138, 389, 3268 ● LAN to WAN protocol UDP, destination ports 135, 136, 137, 138, 139, 161, 389, 445, 3268 ● LAN to WAN protocol TCP, destination ports 53, 135, 136, 137, 138, 139, 161, 389, 445, 3268 Block Internet Access You can create a custom firewall rule to block all Internet access based on a schedule that you set. To do this, you specify a custom firewall and set up a blocked services rule.
8. In the Block Services List, click the Add button. The Add Block Service pop-up screen displays. 9. From the Service Type list, select Any. The screen populates with these settings: The Protocol list is automatically set to TCP/UDP. The Starting and Ending Ports are automatically set to 1 through 65534. These cover all possible ports. In the Filter Services For section, All IP Services is selected. 10. Click Submit.
To block Internet sites: 11. On a computer or wireless device that is connected to your gateway, launch a Web browser. 12. In the address or URL field of your browser, type http://myrouter. 13. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 14. Click Security > Firewall > Block Sites. 15. Select one of the keyword blocking options: Per Schedule: Turn on keyword blocking according to the Schedule screen settings.
Enter a period (.) to block all Internet browsing access. 17. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 18. Click the Submit button. Your settings are saved. Users on the LAN cannot access the blocked sites. Note: Site blocking works by interrupting DNS queries. So if the client has already resolved the domain name, then it is not blocked until the next query. This may take few minutes.
4. Click Security > Firewall > Block Services. Tip: For information about how to specify the schedule, see Schedule When to Block Internet Sites and Services. 5. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 6. To add a service or application that is not the list, click the Add button. The Services screen displays. 7. In the Service Name field, type the name of the service. 8.
Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use Keywords to Block Internet Sites and Block Services from the Internet. To schedule blocking: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
7. If you use daylight saving time, select the Automatically adjust for daylight savings time check box. 8. Click the Submit button. NOTE: For the schedule to take effect, Per Schedule must be selected for Block Services or Block Sites. Avoid Keyword Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer you exempt must have a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Address Reservation.
4. Click Security > ALG. 5. Select the check boxes for the ALG services that you want. IP Passthrough You can designate a computer behind the gateway to receive unsolicited traffic from the public network. IP passthrough allows your wireless network carrier to assign an address directly on the Internet to external devices that are configured as the IP passthrough clients.
5. Click Settings > Network > IP Passthrough. 6. Select the IP Passthrough Enable check box. 7. To specify the device, do one of the following: Leave the MAC Address radio button selected and type the MAC address of the device. MAC addresses are in the form of xx:xx:xx:xx:xx:xx, where xx represents hexadecimal numbers. Select the Connected Devices radio button and select the device from the list.
not working, the gateway initiates a mobile data call to be used for Internet access. When Ethernet WAN is available again, the gateway falls back to the Ethernet WAN connection. See Ethernet WAN Settings for more details. The IPPT client IP address changes depending on which WAN interface is active. When WAN Ethernet is active, the IPPT client has a WAN Ethernet IP address and when mobile is active, the IPPT client has a mobile WAN IP address.
USB File Sharing You can connect a USB drive to the gateway’s USB port and share it with others on your network. You can specify how you want file sharing to be managed for files on a USB device attached to the gateway USB port. To set up file sharing for a USB drive: 1. Connect a USB drive to the USB port on your gateway. 2. On a computer or wireless device that is connected to your gateway, launch a Web browser. 3. In the address or URL field of your browser, type http://myrouter. 4.
6. To allow file sharing, select Enable in the File Server field. When this feature is enabled, all of the files on the USB drive are available as Windows Shared Files to other devices on the local area network (LAN). Shared files are not available to clients on the Internet outside of the local network. 7. In the Domain Name field, specify the network name. This feature allows a computer on the LAN to access the shared files with a name rather than the IP address.
Gateway Settings Manage the gateway settings. From the Settings page, you can configure your device, network, and router settings. General Settings From the General tab, you can configure your device’s LED status indicators, the gateway’s (web browser) URL and administrator password. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
Homepage (Web UI name) URL The URL used to show the home page. See Changing the Gateway’s URL. Set Password The password used to show the home page. See Changing the Password. LED Settings By default, the LEDs are on because they are status indicators. You can log in to the gateway and turn the LEDs off and on. To turn the LEDs off and on: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
6. Click Submit. Change the Admin Password For security reasons, you should change the gateway’s admin password on a regular basis. It is strongly recommended that you enable password recovery, so that if you forget the password you can recover it. Note: If you forget the admin password, you’ll need to reset your device to its default settings and go through the device setup. (See What Do I Do if I Forget the Administrator Password?.) To change the administrator password: 1.
4. Click Settings > General > Software and Reset. You can: ● Back up and restore your gateway’s configuration, if needed. See Export Settings and Import Settings. ● Update your gateway’s software. See Update the Software and Firmware. ● Reset some or all of your gateway’s settings. See Reset Device Settings Only, Reset the Gateway to Factory Default Settings, and Clear Account Details Only. ● Reboot the gateway.
The following information is displayed. Item Description Download / Backup Click Save to make a copy (export) of the gateway’s current configuration, so that you can restore it later if needed. See Exporting Settings. Restore Settings Click Choose file to use a previously saved copy of your device configuration. See Importing Settings. Software Update Click Check for update to see if a new version of software has been released and if there is, download and install it.
4. Click Settings > General > System Logs. You can: ● Stop capturing logs ● Save as a file ● Clear logs Date & Time Settings Configure the date and time settings. To specify the date and time settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.
4. Click Security > Date & Time. Note: The Local Time field displays the local time. 5. In the Time Zone list, select the time zone. 6. If your location uses daylight saving, select the Daylight Saving Time check box. Selecting this check box enables daylight saving time. If the current time falls within the daylight saving period, then daylight saving time takes effect. The Start and End fields display. 7. If needed, change the settings in the Start and End fields. 8.
1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network. You can: ● Configure network selection and roaming options. ● Check the network for a new Preferred Roaming List. The following information is displayed.
Roaming Guard If selected, the roaming areas where a warning will appear when you enter them. See Enabling / Disabling the Roaming Guard Warning Message. Update PRL Click to check if a new PRL (Preferred Roaming List) is available on the network, and use it to update your device. Update Network Settings Click to re-run HFA (Hands Free Activation). Manual Configuration Use only when instructed by Sprint. Advanced Settings Use only when instructed by Sprint.
Configure Access Point Names Your gateway comes preconfigured with the access point name (APN) for Sprint. To add an APN for another network: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > Access Point Names. 5.
The list of all APNs that have been set up includes the following information. Item Description Active The access point currently in use. Only one access point can be marked as active. Name Network carrier name (for example, Sprint). APN The operator’s access point name (obtained from the operator). Username If required, the user name (obtained from the operator) used to connect to the APN. Password If required, the password (obtained from the operator) used to connect to the APN.
3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > Status Details. The information that is displayed depends on your current connection. 4G/LTE Details Item Description Connected Status Indicates whether you are connected to an LTE network. Service type Indicates the LTE service type. RSRP The signal strength of the LTE network (reference signal received power).
3G Details Item Description Status Indicates whether you are connected to a 3G network. PS service type Indicates the 3G service type (for example, CDMA, HRPD, CDMA_HRPD). IP Address The IP address of the 3G connection. IPv6 IPv6 is the next generation Internet Protocol (IP) address standard that will supplement and eventually replace IPv4. Coverage Type The type of 3G network available. RSSI Signal strength of the network.
NID Technical support staff may request this value from you. Packet Zone ID Technical support staff may request this value from you. Frame Error Rate Used to determine the quality of a signal connection. Technical support staff may request this value from you. Subnet Color Code Technical support staff may request this value from you. AN-AAA Technical support staff may request this value from you. Packet Error Rate Technical support staff may request this value from you.
4. Click Settings > Network > Ethernet Setup. 5. To change the IP address setting, select one of the following radio buttons and click Submit. Get Dynamically from ISP: This is the default setting, which works with most Internet connections. The ISP assigns IP addresses as needed. Use Static IP Address: If your ISP has assigned you a static IP address, select this radio button and type the IP address, subnet mask, and gateway IP address into the fields. 6.
The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for your gateway is often the default value.
1460 Usable by AOL if you do not have large email attachments, for example. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. 576 Typical value to connect to dial-up ISPs. Router Settings Adjust your gateway’s router settings through the Basic, Port Forwarding, and Port Filtering pages. Router Basic Settings From this page you can configure the router’s UPnP feature, LAN settings, and DMZ settings. 1.
5. You can make changes to any of these fields. When you finish, click Submit. The following information is displayed. Item Description UPnP UPnP Current state of the Universal Plug and Play feature (On or Off). (See UPnP (Universal Plug and Play).) LAN IP Address The routing hardware’s IP address on the LAN. Netmask The routing hardware’s internal LAN subnet mask. DHCP Server This field enables (On) or disables (Off) DHCP. See DHCP.
DMZ Address If DMZ is enabled, this is the IP address of a single computer used to receive all unsolicited incoming connections. Submit UPnP (Universal Plug and Play) UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. (For more information, see upnp.org.) Note: If UPnP is enabled, there are potential security risks. To enable UPnP: Before you can use UPnP, you must enable it. 1.
If DHCP is disabled, you must configure each device on the network with: ● Fixed (permanent/static) IP address. ● DNS server addresses (provided by Sprint). To enable DHCP: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router. 5.
3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router. 5. Set DNS Mode to one of the following: Auto: The DNS server specified by Sprint is used. Manual: The routing hardware assigns DHCP clients the DNS servers specified in the DNS 1 and DNS 2 fields. (These fields appear when Manual is selected.
● You can access your Remote Desktop from the Internet (by specifying the WAN [public] IP address that your device is using). Internet users can access a Web, FTP, or email server, or gaming or Internet application hosted by your computer. Remove an application from the port forwarding list. (See Port Forward Panel: Disable Port Forwarding for an Application.) Note: Port forwarding creates a security risk. When not required, port forwarding should be disabled.
4. Click Settings > Router > Port Forwarding. 5. Next to Port Forwarding, select Enable. 6. Click Submit. Enable Port Forwarding for an Application You can enable port forwarding for certain application types. Note: Port forwarding must currently be enabled. (See Enabling Port Forwarding.) 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Forwarding. 5. Click the beside the row that you want to remove. 6. Click Submit.
The following information is displayed. Item Description Port Filtering Indicates which type of filtering is being used. ● No Filtering: All applications are allowed to access the Internet. ● Black List: Applications in the list are not allowed to access the Internet. List of filtered ports: This list appears only if port filtering is on. Each port displays: Name A name describing the application using the port. Port The port that the application uses to access the Internet.
Note: Port filtering must currently be enabled. (See Port Filtering Panel: Enabling Port Filtering.) 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Filtering. 5.
Address Reservation Address reservation lets you specify a specific IP address that the gateway assigns to a computer or device when it connects to the gateway’s local area network (LAN). When you specify a reserved IP address for a computer on the gateway’s local area network (LAN), that computer always receives the same IP address each time it accesses the DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. To reserve an IP address: 1.
To delete a reserved IP address: 1. Select the radio button next to the reserved address. 2. Click the Delete button. MAC Address Cloning Your computer's local address is its unique address on your network. This is also referred to as the computer's MAC (Media Access Control) address. The format for the MAC address is XX:XX:XX:XX:XX:XX. To set up MAC address cloning: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2.
The IP address of the DMZ (demilitarized zone) is the default recipient of incoming packets (from the Internet) that are not handled by port forwarding rules or NAT’d connections: ● If port forwarding is enabled, incoming traffic is routed according to the port forwarding rules or NAT’d connections. ● If incoming traffic was not routed as a result of the above: If DMZ is enabled, then incoming traffic is routed to the computer that uses the IP address specified by the DMZ settings.
3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router. 5. In the DMZ Address field, enter the IP address of the computer that you want exposed to the Internet. (If you don’t know how to find the IP address, see Finding the IP Address.
Share a USB Printer The Netgear ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your router. You can share this USB printer among the Windows and Mac computers on your network. Install the Printer Driver and Cable the Printer Some USB printer manufacturers (for example, HP and Lexmark) request that you do not connect the USB cable until the installation software prompts you to do so. To install the driver and cable the printer: 1.
Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: 1. Double-click the ReadySHARE Printer utility setup file that you downloaded. The InstallShield wizard displays. 2. Follow the wizard instructions to install NETGEAR USB Control Center.
Use the Shared Printer For each computer, after you click the Connect and Disconnect buttons once, the utility automatically manages the printing queue and handling. By default, the utility starts automatically whenever you log on to Windows and runs in the background. To manually connect and print: 1. Click the NETGEAR USB Control Center icon . The NETGEAR USB Control Center displays. 2. Click the Connect button. The printer status changes to Manually connected by Mycomputer.
To view or change the status: 1. Click the NETGEAR USB Control Center icon . The NETGEAR USB Control Center displays. The Status column shows the status for each device: Available. No print jobs are in process. You can use the USB printer from any computer in the network. Connected. Your computer is connected to the printer and will be released when your print job is done. Manually Connected by. Only the connected computer can use the printer. Waiting to Connect.
Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs. To use the scan feature of a multifunction USB printer: 1. Click the NETGEAR USB Control Center icon . The NETGEAR USB Control Center displays. 2. Make sure that the printer status shows as Available. 3. Click the Network Scanner button.
3. Clear the Automatically execute when logging on Windows check box. 4. Click the OK button. Your change is saved. To change the language: 1. Click Tools > Configuration. 2. In the Language list, select a language. 3. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out: 1. Click Tools > Configuration. 2. In the Timeout field, type the number of minutes.
Mobile Network Settings View information about your mobile network activation, data usage, and settings. View Network Activation Information You can check whether network access is activated. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4.
The Data Usage Billing Cycle section displays: ● Total amount of data used in the current billing cycle, and amounts used for each network type. ● Number of days remaining in the current billing cycle. ● Date that the next billing cycle begins. ● Check Carrier Usage: Click to connect to Sprint’s website and view detailed billing plan information. Network Settings Adjust your device’s network settings to select the network types that can be connected, and set roaming options.
Enable or Disable the Roaming Guard Warning Message Use this feature to have your device display a warning when you enter a roaming area. To enable or disable the roaming guard warning message: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network. 5.
6. Click Submit.
Ethernet WAN Settings Your gateway has an Ethernet WAN port on the rear panel. You can use an Ethernet cable to connect the gateway to Internet service. Connect the Ethernet WAN Port You can connect the gateway to a cable or DSL modem with an Ethernet cable and set up the router to use that modem’s Internet service instead of the mobile service. To install the gateway with an Ethernet Internet connection: 1. Prepare your modem. Unplug your modem’s power.
Internet Connection Mode The gateway can access the Internet through the mobile broadband network or through an Ethernet WAN connection with a cable modem or DSL modem. The WAN Ethernet connection can be through a corporate network, a cable modem, or a DSL modem. You can specify how the gateway manages Internet connections. The gateway has three Internet connection modes: ● Mobile. The gateway uses only the mobile broadband network for Internet access. This is the default setting. ● Dual WAN.
Set Up a Dual WAN Configuration To configure WAN Ethernet with mobile backup on failure: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > Dual WAN Settings. 5. Select the Use WAN Ethernet with Mobile Backup on Failure option in the list.
NOTE: Make sure that you confirm your assigned DNS server settings. Sometimes your upstream router assigns its own DNS server, which might not be a true indication of Internet connectivity. For this reason, the IP address method might be preferred in some configurations. Ping this IP address. 7. For Failover Configuration, enter the Retry Interval and the Failover After interval. NETGEAR recommends using at least three intervals. 8.
Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeroes within an IPv6 address to a single zero or omit it.
6. The gateway automatically detects the information in the following fields: Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. Router’s IPv6 Address on LAN.
To specify a DHCP IPv6 Internet connection: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > IPv6. 5. In the Internet Connection Type list, select DHCP. 6.
prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 7. (Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP has given you a specific host name, enter it here. 8. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
4. Click Settings > Network > IPv6. 5. In the Internet Connection Type list, select 6to4Tunnel. The gateway automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 8. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the gateway generates one automatically from its MAC address. 9. Click Submit. Ethernet WAN Security Settings The Security Settings page lets you configure advanced settings for the Ethernet WAN port.
Disable IGMP Proxy. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it. 6. Click Submit.
Software and Reset Export and Import Settings You can save your gateway settings so that you can make changes to your configuration and, if necessary, restore the original settings. Export Settings Settings include configuration information for your gateway and its Wi-Fi networks. You can, for example, export (save) the current configuration, then make some changes and test them. You can then import (restore) the saved configuration. To export the settings to a text file: 1.
4. Click Settings > General > Software and Reset. 5. In the Restore Settings section, click the Choose File button. 6. Navigate to the folder where your previously saved configuration file is stored. 7. Click Open to restore your device with the imported settings. Note: Your device may reset, and you may need to reconnect to Wi-Fi and the Internet. (See How Do I Connect to Wi-Fi? and Launching Your Network Connection.
2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. In the Alert message for the available update, click Install Now. 5. Follow the onscreen instructions. To get the update from the Software and Reset page: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
The new software is installed on the gateway. Reset Your Gateway In some cases, you may want or need to clear your account information to use your gateway with another account, reset most settings (except for your account and network activation), or reset your device to its factory default settings. You can clear these settings from your device’s Reset page, or from the gateway’s Software and Reset page.
To reset device settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. 5. Below Settings Reset, click Reset. 6. Click Begin Reset.
6. Enter the SPC code provided by Sprint, then click Submit. 7. Click Begin Reset.
Set Up a Virtual Private Network (VPN) Learn about and set up virtual private network (VPN) client-to-gateway and site-to-site tunnels. A VPN is a network that uses primarily public telecommunication infrastructure, such as the Internet, to provide remote offices or traveling users an access to a central organizational network. You need networking knowledge to implement these features.
IPsec Parameters IPsec encryption places a heavy load on the gateway CPU. For this reason, the gateway supports only up to four clients at the same time. If you are sending a large amount of traffic over these links, you may need to use fewer tunnels. The IPsec parameters are as follows: ● IKE IKE Phase I and II encryption options are 3DES, AES-128, and AES-256. (AES-128 is the default setting.) IKE Phase I and II authentication options are MD5, SHA1, and SHA256. (SHA1 is the default setting.
3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Manage VPN > Client-to-Gateway Configuration. 5. Click the (Edit) button and enter a pre-shared key, and then click Save. Note: The key is an alphanumeric string with a maximum length of 32 characters. 6. Fill in the VPN remote virtual IP field and the Subnet Mask field and click the Save button.
2. Click the Delete button. The user is removed from the VPN Users list. Enable the Client-to-Gateway VPN Enabling the VPN activates the remote client-to-gateway VPN server feature on the gateway. If you disable the VPN, your settings are retained. To enable the VPN: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
To use NETGEAR ProSAFE to set up a VPN client: 1. Download the trial version of NETGEAR ProSAFE VPN client (VPNG01L/VPNG05L Professional Software Version 5.14.003) and install it on the Windows computer. NOTE: This software is available here: http://kb.netgear.com/app/answers/detail/a_id/20316. 2. Launch the VPN client software. 3. In the left pane, select Global Parameters. 4. Specify the following settings: Lifetime (sec): • Authentication (IKE): Enter 3600, 1800, 28800.
7. In the Authentication screen, specify these settings: In the IKE section, specify the following: • Encryption: Select 3DES. • Authentication: MD5. • Key Group: Select DH2 (1024). Click the Advanced tab under the Gateway heading and specify the following: • Select Mode Config. • Deselect Aggressive Mode. • Select X-Auth Popup. 8. Under the Gateway heading, select Tunnel, and click the IPSec tab. 9.
ShrewSoft Client Configuration The following examples show screen settings for ShrewSoft Client configuration: Set up a Virtual Private Network (VPN) 120
Set up a Virtual Private Network (VPN) 121
ShrewSoft Client Configuration Content n:version:4 n:network-ike-port:500 n:network-mtu-size:1380 n:client-addr-auto:1 n:network-natt-port:4500 n:network-natt-rate:300 Set up a Virtual Private Network (VPN) 122
n:network-frag-size:540 n:network-dpd-enable:0 n:client-banner-enable:0 n:network-notify-enable:1 n:client-dns-used:1 n:client-dns-auto:1 n:client-dns-suffix-auto:1 n:client-splitdns-used:1 n:client-splitdns-auto:1 n:client-wins-used:1 n:client-wins-auto:1 n:phase1-dhgroup:0 n:phase1-life-secs:86400 n:phase1-life-kbytes:0 n:vendor-chkpt-enable:0 n:phase2-life-secs:3600 n:phase2-life-kbytes:0 n:policy-nailed:0 n:policy-list-auto:1 s:network-host:10.0.0.
s:ident-server-type:address b:auth-mutual-psk:MTIzNDU2Nzg= s:phase1-exchange:main s:phase1-cipher:3des s:phase1-hash:sha1 s:phase2-transform:esp-3des s:phase2-hmac:sha1 s:ipcomp-transform:disabled n:phase2-pfsgroup:-1 s:policy-level:auto s:client-saved-username:admin Set Up a Site-to-Site VPN This example describes how to set up a site-to-site VPN tunnel between two gateways at different locations. The LAN subnets of these two gateways must each be in a unique range.
To add an IKE policy: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Manage VPN > Site-to-Site Configuration. 5. In the IKE Policy section, click the Add button. 6. In the IKE Policy Name field, enter a unique name for the policy. 7.
Note: If the Remote ID field is blank, the gateway uses the IP address of the remote gateway. 9. In the Exchange Mode field, select Main or Aggressive. In Main mode, IKE separates the key information from the identities, allowing for the identities of peers to be secure at the expense of extra packet exchanges. In Aggressive mode information is packed in fewer packets. Note: Aggressive mode is valid only for IKEv1. 10.
Each IKE exchange uses one encryption algorithm that can be 3DES, AES128 or AES256. The default value is AES128. 17. Select the Phase 2 authentication. Each IKE exchange uses one hash algorithm. MD5 and SHA-1 are supported. The default value is SHA1. 18. Select the key Phase 2 key group (DH group). Each IKE exchange uses one DH group to make a secure exchange. Supported DH groups are: DH1 (768), DH2 (1024), DH5 (1536), and DH14 (2048). The default value is DH2 (1024). 19. Click Submit.
To delete an IKE policy: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Manage VPN > Site-to-Site Configuration. The IKE Policy section shows a list of IKE policies. 5. Click the Delete icon in the Action column for the policy. 6. Click Yes.
3. To enable the tunnel, select the Tunnel Enabled check box. 4. In the Site Name field, enter a unique name for VPN. Note: If the remote gateway is behind a NAT firewall then the name of the tunnel must be anonymous. 5. If you want to use only responder mode, select the Responder Mode check box. By default, this check box is not selected so that the VPN connection can work as the initiator or responder. In responder mode, the connection has to be initiated by other end.
You can add up to eight different local network or remote networks. This network information is exchanged between the gateways so that the correct routing is implemented. This defines the local network subnet that the remote devices will have access to. NOTE: You can add these additional networks after completing this wizard by editing the configuration. 13. Enter local network address and local network subnet mask. Note: The local network IP address must be different from the remote network IP address.
Configure the Global VPN Settings for Site-to-Site VPNs Below listed configuration applies to all site-to-site configurations. To configure global VPN settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Settings > Manage VPN > Global Settings. 5.
To enable the VPN: 1. On the first gateway, select Settings > Manage VPN > VPN Control. 2. Select the VPN Status Enable radio button. 3. Click the Save button. The VPN connection is activated. 4. On the second gateway, select Settings > Manage VPN > Global Settings. 5. Select the VPN Status Enable radio button. 6. Click the Save button. The VPN connection is activated. The IPSec VPN tunnel is established between the two gateways.
The VPN Status screen provides details of any tunnel that is running. The following information is displayed: Connection Name: Name of the VPN connection. Device IP: IP address of the router or gateway that the VPN tunnel is connected to. Virtual IP: Remote network subnet. Remote Device IP: IP address of the remote device. Bytes Transferred: Number of bytes transferred over the tunnel. Connection Time: Amount of time that the tunnel was connected.
2. To view the contents of the certificate, click the corresponding View button. The certificate details display. 3. To add a CA certificate or End Entity certificate, click the respective Add button. The Add Certificate or Add CA Certificate screen displays. 4. Enter a unique name for this certificate. 5. Cut and paste the certificate content and private key in their respective fields.
NOTE: To obtain the public key from Cisco, send the following IOS command: cisco(config)# crypto key export rsa
2. In the Authentication Mode list, select Certificate. The Pre-Shared key entry in the list changes to Site to Site Certificate. 3. Specify the certificate or private key name for the certificate. 4. Click the Submit button.
Frequently Asked Questions Find out answers to questions you may have. How Can I Tell I’m Connected to 3G or LTE? When you log in to the gateway (http://myrouter), the network type icon (3G or LTE) appears in the Status section on the left side of the page, and the connection status is shown on the Network > Status Details Page. How Do I Connect to Wi-Fi? You may have to manually connect to Wi-Fi after certain events — for example, as part of the initial device setup, or after a software update.
To change the roaming setting, see Setting the Roaming Mode. What Do I Do If I Forget the Main or Guest Wi-Fi Password? To see the Main Wi-Fi password and Guest Wi-Fi password: 1. Look on the gateway’s label. 2. If you changed the Wi-Fi password and have forgotten what it is, use an Ethernet cable to connect a computer to one of the gateway’s yellow Ethernet LAN ports. 3. On a computer or wireless device that is connected to your gateway, launch a Web browser. 4.
The WPS feature is available on certain cameras, printers, smartphones, and laptops. These devices have either a hardware button or a WPS-related option in the software. Please consult the user documentation of your device. How Do I Use WPS? Please see Connecting Through WPS. If a Wireless Device Has a WPS Button or a WPS Software Option, Must I Use It to Connect Via Wi-Fi? If this is the only way your device provides to connect through Wi-Fi, then you must use the WPS button or the WPS software option.
Tips This section provides information on getting the most out of your device and your network connection. Gateway Location Follow these guidelines in placing your device. ● Avoid moisture or extreme temperatures. ● For improved reception, place your gateway near a closed window. ● Place your device within easy reach of a reliable power supply and the computer to which it will be connected. Improving Signal Strength There are several ways you can improve the signal strength.
Improving 3G Network Service To improve your network service, periodically check for PRL and profile updates. The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. To check for these updates: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3.
2. Double-click Network adapters. 3. Double-click the Wi-Fi client network adapter of your computer — for example, “Intel(R) WiFi Link 5100 AGN” in the screenshot below. 4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the Property list, click Power Management and move the slider all the way to the right (to Highest). Click OK. — or — If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput).
Tip: You can display a list of connected devices, including the MAC address of each device. See View and Unblock Devices (Block List). The steps to finding the MAC address of a device vary, depending on your operating system. Windows 1. Open a command prompt window. Click Start and Run. Type cmd or command, and click OK. 2. At the command prompt, type ipconfig/all and press Enter. 3.
Windows 1. Open a command prompt window. 2. Type cmd or command, and click OK. 3. At the command prompt, type ipconfig and press Enter. 4. Write down the IP address for the entry that relates to the wireless network connection. (The IP address might be listed under “Ipv4 Address,” or something similar.) Mac OS X 1. From the Apple menu, select System Preferences. 2. Select Network. 3. Select the wireless adapter. The IP address is displayed in the right pane.
Troubleshooting Learn about various troubleshooting tips, and what to do when a specific message is displayed. General Tips Here are some general tips to get you started. ● If some settings are preventing you from connecting to Wi-Fi, connect via Ethernet. Cable your computer to an Ethernet LAN port on your device. ● Go to sprint.com/support to access troubleshooting and other resources. ● The knowledge base at the NETGEAR website (support.netgear.com) may also be useful.
● Nobody has changed the name or password of the Wi-Fi network. ● Your computer supports the type of Wi-Fi security that the network is set to use. Note: To connect to the gateway’s Wi-Fi network, each computer or Wi-Fi device must support the gateway’s Wi-Fi security type. ● Your computer supports Wi-Fi 802.11g (if Connection Rate is set, in the Wi-Fi Options Section to 802.11g only). ● Your computer has not been blocked through MAC filtering.
Safari (version 5.1.7 or higher) ● If your computer has other adapters (for example, Ethernet) connected to other networks, disable or remove them from your computer. ● If Internet security software is running on your computer, disable it and see whether the error message still occurs. Some firewall software may block access to the home page. ● If DHCP is enabled on your device, make sure DHCP is enabled on your computer. (See DHCP.) ● Check your Web browser settings: 1.
● If you’re roaming internationally, make sure that Any Network is selected. (See Setting the Roaming Mode.) ● Try the tips in Improving Signal Strength. ● Check with Sprint — a network or account problem may be preventing your device from obtaining service.
Technical Specifications This section lists the electrical, radio frequency, and other parameters of your device for those who require technical information. Radio Frequency and Electrical Specifications This section lists the radio frequency and electrical parameters of your device. Item Description Approvals FCC Current Maximum: 1.
Wi-Fi security and encryption protocols WEP Open & Shared WEP-64 WEP-128 WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK) WPA2-Personal TKIP & AES (WPA2-PSK) WPA+WPA2-Personal (WPA+WPA2 PSK) WPS Wi-Fi Simple Configuration 2.0 (WSC 2.
Mechanical Specifications This section describes the dimensions and physical features of your device. Item Description Dimensions (W x L x H) 6.5" x 9.5" x.1.8" Weight 23.4 oz. without antenna 25.9 oz. with antenna Headset jack Not supported LED Blue / Amber / Orange Wall Mounting You can wall-mount your gateway. To wall-mount the gateway: 1. Drill holes in the wall where you will wall-mount the gateway. 2. Install wall anchors in the holes.
Note: Use pan head Phillips wood screws, 3.5 x 20 mm (diameter x length, European) or #6 type screw, 1 inch long (U.S.). 3. Insert screws into the wall anchors, leaving 3/16 in. (0.5 cm) of each screw exposed.
Regulatory Notices This section contains regulatory information for your device. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate. le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5725-5825 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas.
Legal This section contains important license and legal information. Patents This product contains technology developed by or for NETGEAR, Inc. This product includes technology licensed from QUALCOMM®. Licenses A large amount of the source code to this product is available under various free and open source licenses. Most is available under one or more versions of the GNU General Public License and/or GNU Limited General Public License.
To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2.
The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable.
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices.
12.
The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than ‘show w’ and ‘show c’; they could even be mouse-clicks or menu items--whatever suits your program. You should also get your employer (if you work as a programmer) or your school, if any, to sign a "copyright disclaimer" for the program, if necessary. Here is a sample; alter the names: Yoyodyne, Inc.
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work, and the source code for shared libraries and dynamically linked subprograms that the work is specifically designed to require, such as by intimate data communication or control flow between those subprograms and other parts of the work. The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source. The Corresponding Source for a work in source code form is that same work. 2. Basic Permissions.
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software interchange, for a price no more than your reasonable cost of physically performing this conveying of source, or (2) access to copy the Corresponding Source from a network server at no charge. c) Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source. This alternative is allowed only occasionally and noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b.
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continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such. 14. Revised Versions of this License. The Free Software Foundation may publish revised and/or new versions of the GNU General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.
17. Interpretation of Sections 15 and 16. If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee.
The hypothetical commands `show w' and `show c' should show the appropriate parts of the General Public License. Of course, your program's commands might be different; for a GUI interface, you would use an “about box”. You should also get your employer (if you work as a programmer) or school, if any, to sign a “copyright disclaimer” for the program, if necessary. For more information on this, and how to apply and follow the GNU GPL, see .
To protect your rights, we need to make restrictions that forbid distributors to deny you these rights or to ask you to surrender these rights. These restrictions translate to certain responsibilities for you if you distribute copies of the library or if you modify it. For example, if you distribute copies of the library, whether gratis or for a fee, you must give the recipients all the rights that we gave you. You must make sure that they, too, receive or can get the source code.
In other cases, permission to use a particular library in non-free programs enables a greater number of people to use a large body of free software. For example, permission to use the GNU C Library in non-free programs enables many more people to use the whole GNU operating system, as well as its variant, the GNU/Linux operating system.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Library or any portion of it, thus forming a work based on the Library, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) The modified work must itself be a software library.
appeared, then you can specify that version instead if you wish.) Do not make any other change in these notices. Once this change is made in a given copy, it is irreversible for that copy, so the ordinary GNU General Public License applies to all subsequent copies and derivative works made from that copy. This option is useful when you wish to copy part of the code of the Library into a program that is not a library. 4.
6. As an exception to the Sections above, you may also combine or link a "work that uses the Library" with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customer's own use and reverse engineering for debugging such modifications.
7.
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices.
16.
the Combined Work from the Application, but excluding the System Libraries of the Combined Work. 1. Exception to Section 3 of the GNU GPL. You may convey a covered work under sections 3 and 4 of this License without being bound by section 3 of the GNU GPL. 2. Conveying Modified Versions.
d) Do one of the following: 0) Convey the Minimal Corresponding Source under the terms of this License, and the Corresponding Application Code in a form suitable for, and under terms that permit, the user to recombine or relink the Application with a modified version of the Linked Version to produce a modified Combined Work, in the manner specified by section 6 of the GNU GPL for conveying Corresponding Source. 1) Use a suitable shared library mechanism for linking with the Library.
License, you may choose any version of the GNU Lesser General Public License ever published by the Free Software Foundation. If the Library as you received it specifies that a proxy can decide whether future versions of the GNU Lesser General Public License shall apply, that proxy's public statement of acceptance of any version is permanent authorization for you to choose that version for the Library.
libxml2 License Except where otherwise noted in the source code (e.g. the files hash.c, list.c and the trio files, which are covered by a similar licence but with different Copyright notices) all the files are: Copyright (C) 1998-2003 Daniel Veillard. All Rights Reserved.
list.c License list.c: lists handling implementation Copyright (C) 2000 Gary Pennington and Daniel Veillard. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
The mrouted program is covered by the license in the accompanying file named "LICENSE.mrouted". The mrouted program is COPYRIGHT 1989 by The Board of Trustees of Leland Stanford Junior University. shadow License Copyright (c) 1989 - 1994, Julianne Frances Haugh Copyright (c) 1996 - 2000, Marek Michałkiewicz Copyright (c) 2001 - 2006, Tomasz Kłoczko Copyright (c) 2007 - 2009, Nicolas François All rights reserved.
Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND ISC DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS.
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@cryptsoft.
Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of NETGEAR, Inc.
Index 3G Cannot connect, 122 Coverage type, 67 Ec/Io of network connection, 67 Network service, improving, 116 Overview, 9 RSSI of network connection, 67 Service type (PS), 67 3G Connection LED, 10 4G LTE Cannot connect, 122 802.
Wi-Fi On/Off, 11 WPS, 11 Cannot check for updates, 123 Cannot connect to the 3G or LTE network, 122 Cannot connect to Wi-Fi, 120 Cannot display the Home page, 121 Care of your gateway, 2 Carrier name, 17 Changing the gateway URL, 56 Channel Number, LTE, 66 UL, LTE, 66 Wi-Fi, 38 Check for Update, 59 Clear Programming, 59 Client-to-Gateway VPN, 99 Enabling, 103 Cloning, MAC address, 84 Components of your gateway, 8 Configure Wi-Fi connection settings, 27 Wi-Fi security, 27 Connect to Internet 3G network servi
Enabling, 86 DNS mode, 74 Setting, 76 Domestic roaming guard, 63 Downloading Firmware, 96 Software updates, 95 DRC Channel number, 67 Cover, 67 Value, 67 Dual WAN settings, 68 Dynamic DNS, 40 Dynamic Host Control Protocol.
Hands-free activation, 4 Re-run, 63 Hardware (drawing), 1 Height of gateway, 126 Help, getting Customer Service, contacting, 7 FAQ (Frequently Asked Questions), 112 Sprint website, 7 Tips, 115 Troubleshooting, 120 Home page, 12 Cannot display, 121 Humidity specification, 125 ICCID, 20 ICCID, 67 Import (router settings), 95 Import gateway settings, 94 IMSI, LTE, 66 Information about your gateway, 19 Installation requirements, 2 International roaming guard, 63 Internet connection Data usage, viewing, 87 Launc
Control network access, 36 Mode, 31 White list, 36 Wi-Fi page, 30 Main Wi-Fi Changing the name, 33 Changing the password, 33 Devices connected, list, 25 name, 27 Network, name, 29 Maintenance of your gateway, 2 Manage your Sprint account by telephone, 19, 44 Manual (DNS Mode), 74, 76 Manual configuration, 63 Manual DNS Server fields, 76 Maximum number Of Wi-Fi devices, set, 38 MDN, 67 Mechanical specifications, 126 Micro-SIM, 11 Microwaves, 115 Mobile broadband Connection details, 65 Overview, 9 Mobile Dire
Enabling for an application, 79 Port Forwarding tab, 77 Power button Usage, 9 Power LED, 11 Powering the gateway on or off, 10 Preferred Roaming List. See PRL PRL version, 67 PRL, update, 63 Problems.
shadow License, 163 Sharing your Internet connection, 24 Short text messaging (SMS), 125 Signal Quality LED, 10 Signal strength, 17 Improving, 115 Insufficient, 120 SIM ICCID, 20 Security, activate or deactivate, 65 SIM Security, Settings page, 64 Site-to-Site VPN, 109 Enabling, 110 Size of gateway, 126 SMS, 125 Software Resetting to default settings, 97 Specifications, 124 Updates, downloading, 95 Software and Reset Settings page, 57 Specifications Electrical, 124 Environmental, 125 Mechanical, 126 Radio f
Enable/disable, 74 Status, 73 URL (Web UI name), 56 Usage guidelines for your gateway, 2 USB drives, sharing, 52 USB LED, 10 User guide Location, 18, 44 On device, 22 Username, APN, 64 Virtual Private Network, 99 VPN, 99 Accessing, 114 Client-to-gateway, 99 Client-to-gateway connection, 101 Overview, 99 Passthrough types supported, 125 Site-to-Site, 109 VPN client Mac computer, 106 Windows-based computer, 104 VPN Client-to-Gateway Enabling, 103 VPN Users, 100 VPN, Site-to-Site Enabling, 110 WAN Ethernet set