Full Product Manual

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TROUBLESHOOTING
Problem: Sudden drop in gas flow, or a reduce d flame height
Possible Cause 1: Out of gas.
-Call your local gas company.
Problem: Irregular flame pattern,flame does not run the full length o f the burner
Possible Cause 2: Excess flow saf ety device may have been activated.
-Turn control knob to “OFF”, wait 30 seconds and light outdoor fireplace. If flames are still too low reset
the excessive flow safety device by turning off the control kn ob and LP gas tank valve. Disconnect
regulator. Turn burner control knob to “HIGH”. Wait 1 minute. Turn burner control knob off . Reconnect
regulator and perform a leak check at tank connection. Turn L P gas t ank valve on slowly, wait 30
seconds and then light outdoor fire t able.
Possible Cause: Burner ports are clogged or blocked.
-Clean burner ports. Do this by inserting a paperclip into each
of the burner ports to ensure they are not clogged.
WARNING: Make su re burner is not on and the gas supply
has been properly disconnected. Allow 15 minut es for unit to
cool before touching it.
Possible Cause 1: High or gusting winds.
-Increase flame to “HIGH” setting.
Possible Cause 2: Low on LP gas.
-Replace or refill LP gas tank.
Possible Cause 3: Excess fl ow valve tripped.
-Refer to “Problem: Sudden drop in gas flow”
Possible Cause 1: Ice has built up on the outside of the LP gas tank because the vaporization process
is too low.
-Turn the control knob and the LP gas t ank to “OFF”. Replace with a spare LP gas t ank and resume
burning. Store the spare LP gas tank in a well ventilated area, a way from children
Burner Ports
Problem: Flame blow ou t
Problem: Flam e seem s to lose heat when burnin g in cold weather-
temperature below 50°F