Instructions / Assembly

18/19
TROUBLESHOOTING
Problem: Sudden drop in gas flow, or a reduced flame height
Possible Cause 1: Out of gas.
-Call your local gas company.
Possible Cause 2: Excess flow safety device may have been activated.
-Turn control knob to “OFF”, wait 30 seconds and light outdoor fireplace. If flames are still too
low reset the excessive flow safety device by turning off the control knob and LP gas tank
valve. Disconnect regulator. Turn burner control knob to “HIGH”. Wait 1 minute. Turn burner
control knob off . Reconnect regulator and perform a leak check at tank connection. Turn LP
gas tank valve on slowly, wait 30 seconds and then light outdoor fire table.
Problem: Irregular flame pattern,flame does not run the full length of the burner
Possible Cause 1: Burner ports are clogged or blocked.
-Clean burner ports. Do this by inserting a paperclip into each of
the burner ports to ensure they are not clogged.
WARNING: Make sure burner is not on and the gas supply
has been properly disconnected. Allow 15 minutes for unit to
cool before touching it.
Possible Cause 1: High or gusting winds.
-Increase flame to “HIGH” setting.
Possible Cause 2: Low on LP gas.
-Replace or refill LP gas tank.
Possible Cause 3: Excess flow valve tripped.
-Refer to “Problem: Sudden drop in gas flow”
Possible Cause 1: Ice has built up on the outside of the LP gas tank because the vaporization
process is too low.
-Turn the control knob and the LP gas tank to “OFF”. Replace with a spare LP gas tank and
resume burning. Store the spare LP gas tank in a well ventilated area, away from children
Problem: Flame blow out
Problem: Flame blow
out
Problem: Flame seems to lose heat when burning in cold weather-
temperature below 50°F