Installation Guide

ManualsBrandsMoen ManualsKitchen FaucetsMoen Arbor Pull-Down High Arc Kitchen Faucet with MotionSense™, Power Clean™, and Reflex™ Technology - Includes Escutcheon Plate

INS10613A - 7/18

Troubleshooting

If faucet does not appear to be functioning prop-

erly, repeat the faucet startup process

Startup process denition: Disconnect the battery holder

cable (Y) and leave disconnected for 10 seconds. Reinsert

battery holder cable (Y) and ensure cable is pushed all the

way into the control box (S) (Refer to step 13).

Symptom Probable Cause(s) Recommended Action(s)

Water does not ow and light is o. 1. Data cable is not plugged into control box all the way. Push data cable rmly into control box (Step 9).

2. Power cable is not plugged into control box all the way. Push power cable rmly into control box (Step 17).

3. Batteries not installed properly. Unplug battery holder cable. Install the batteries in proper orientation into the battery

holder (Step 14).

4. Batteries are dead in the battery holder.

Unplug battery holder cable. Replace batteries with new AA alkaline batteries (Step 14).

5a. If using AC adapter only and electricity is out. Temporarily use the battery holder supplied with the faucet.

5b. If using AC adapter with power splitter and electricity

is out.

Faucet will function normally until battery power is depleted.

6a. If using AC adapter only and the wall switch for power

outlet is OFF.

Turn the wall switch ON to ensure power at outlet. Clear area for proper startup.

6b. If using AC adapter with power splitter and the wall

switch for power outlet is OFF.

Turn the wall switch ON to ensure power at outlet. If the wall switch remains OFF, the

faucet will function normally until battery power is depleted.

Water does not ow and light is on. 1. Water supplies are not turned ON. Turn ON the water supplies (Step 16).

Low ow in HOT/COLD/BOTH.

Only HOT or COLD ow.

1. HOT/COLD/BOTH water supplies are not turned ON. Turn ON the water supplies (Step 16).

2. Pinched or kinked hoses. Make sure all hoses are not pinched or kinked.

3. Clogged lters. Clean both lters (See pages 16-17).

Sensor not functioning. 1. Sensor is deactivated. Reactivate sensor (page 14).

2. Handle slightly open. Close the handle fully.

3. An object is within the range of the sensor. Ensure there are no objects within 8" of the sensor.

Handle position for HOT and COLD water

ow is reversed (COLD forward).

1. HOT and COLD hoses are installed in reversed order at

wall stops.

Turn OFF supplies. Connect the HOT supply hose to the HOT stop and COLD supply hose

to the COLD stop.

2. HOT and COLD hoses are installed in reversed order at

control box.

Turn OFF supplies. Connect the HOT supply hose to the HOT side of the control box and

COLD supply hose to the COLD side of the control box (see step A2 for hose removal).

Water keeps owing and does not turn o. 1. Battery holder cable unplugged while faucet running. Unplug the battery holder cable fully.

2. Handle in open position. Close the handle.

Light is blinking 1. Low battery voltage. Replace batteries with new AA alkaline batteries (Step 14).

2. Dead batteries. Replace batteries with new AA alkaline batteries (Step 14).

3. Rechargeable batteries being used.

Replace with and only use AA alkaline batteries for proper faucet functionality (Step 14).

Data

Hot Side

Filter Inside

Fitting x2

Power

Wave Sensor