Meet Flo by Moen 1
Why Flo by Moen? Millions of homeowners are affected by water damage every year, often resulting in catastrophic financial, health, and emotional damages. With our home plumbing systems becoming more outdated and our most precious natural resource dwindling, controlling and monitoring our water has become critical. Our planet’s fresh water supply is shrinking, drought conditions are worsening, and water is becoming more expensive.
In our homes, 13% of our water is lost due to leaks*. That’s trillions of gallons of water every year. That’s a lot of wasted water, and it’s causing billions of dollars of damage to our homes. What if homeowners had complete transparency to their home water usage and the ability to detect even the slowest and smallest of leaks before they result in flooding, lost valuables, mold, relocation and costly repairs? Meet Flo by Moen.
The Heart of the System This water monitoring and leak protection system learns water habits and customizes actions. A single tap in your Flo by Moen App can open or close the valve that controls water entering your home.
BACKUP SHUTOFF If app connectivity is lost, open or close the manual shutoff by using the hex key* to press down and turn the knob. (Refer to page 9 for supplied hex key.) SYSTEM STATUS Verify that your system is connected to your home wireless network. VALVE STATUS Confirm whether your valve is open (green) or closed (red), or in transition (white). POWER INPUT Power your Device by simply plugging it into the nearest outlet.
The Flo by Moen App: Never Miss a Drip DASHBOARD Monitor your daily and monthly water consumption, see your flow rate, and update your home/away settings. CONTROL PANEL See pressure, temperature, and flow rate in real time. Run diagnostic health checks, and turn your water off or on as needed.
ALERTS When a leak or abnormal usage is detected, your Flo by Moen App notifies you. Alerts let you take action immediately or ignore the alarm and test again later. HOME PROFILE Help Flo by Moen best assess your typical water consumption and identify any irregularities by updating your home details.
Getting Started 8
Get familiar with your Flo by Moen System... Identify the following primary components: • DEVICE: the heart of your System, installed by a licensed plumber on your main water line. (Can be installed in a horizontal or vertical position). DO NOT INSTALL ON FIRE SPRINKLER OR SUPPRESSION SYSTEMS OR HOT WATER DISTRIBUTION LINES. • POWER ADAPTER: 10ft power adapter used to power your Flo by Moen Device. Plug into the nearest power outlet.
Setup the Flo by Moen App 1 10 Download the Flo by Moen app. 2 Install the Flo by Moen app. 4 Answer on-boarding questions. 3 Setup your user account. 5 Pair Device to home network.
Visit the Help Center for video tutorials and troubleshooting. Login to user.meetflo.com to view detailed usage graphs and make changes to your account preferences.
Warranty Information 12
Limited Warranty Flo Technologies, Inc. | Limited Warranty | Flo™ THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THE FOLLOWING IS THE COMPLETE WARRANTY FOR THE PRODUCTS AND SERVICES OF FLO TECHNOLOGIES, INC., AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY “FLO”), AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN.
Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.
hardware; (iv) any malfunctions or damage caused by any non-Flo branded products; and (v) any Products that have been self-installed or installed, maintained or repaired by any person who has not been designated a “Flo Pro” or recommended by Flo or is otherwise an unauthorized or recommended service provider. Products installed on anything other than potable water service lines shall be Ineligible Products (for example, irrigation lines, well systems or water containing metallic sediments).
THIS ALLOCATION OF RISK IS REFLECTED IN THE PRICE CHARGED FOR THE PRODUCT AND SERVICES, IF ANY. YOU ACKNOWLEDGE THAT THE PRICE OF THE PRODUCT AND SERVICES WOULD BE MUCH GREATER IF WE UNDERTOOK MORE EXTENSIVE LIABILITY. (6) LIMITATION OF LIABILITY THE SERVICES PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING YOUR FLO PRODUCTS OR OTHER PERIPHERALS CONNECTED TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME.
Flo Technologies, Inc. Flo Home Water Monitoring and Control Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a class B digital, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Questions? support@meetflo.com 844.
