User's Manual

Installation Instructions
Styles and parts vary by model.
English
E1
One Handle Tub/Shower Valve Trim
One Handle Shower Only Valve Trim
Model Number
Installation Date
For Warranty Support
▲
▲
INS2151A - 9/11
OR
OR
E12
INS2151A - 9/11 ©2011 Moen Incorporated www.moen.com
Care Instructions
To preserve the finish on the metallic parts of your Moen faucet, apply non-abrasive wax, such as car wax. Any
cleaners should be rinsed off immediately.
Hot/cold reversed Lines reversed/ Hot/cold reversed Rotate cartridge stem 180˚
cartridge installed so that the notch is facing
upside down down towards the drain.
No water/low flow One or both No water/low flow Turn both water supply valves
supplies not on counterclockwise to the on
to the unit position
Leak or drip Grommets not Leak/drip from spout Replace cartridge
from spout sealing properly
Only hot/no cold – Balancing spool Only hot/no cold – Replace cartridge
Only cold/no hot stuck Only cold/no hot
Stacking (Water Choice of pipe/ Water comes out of spout Change pipe to IPS or
comes out of the distance between and showerhead at the copper/distance from
showerhead during valve and showerhead same time showerhead and valve
tub fill mode) less than 46"/multiple moved to at least 46"/
elbows/anything change or remove anything
restricting flow of restrictive
water exiting valve
Flow restriction Water comes out of spout Remove tub spout and flush
between valve and and showerhead at the out debris – Replace
tub spout same time causing undersized line or fittings
restriction
Valve installed Remove cartridge and verify Remove valve and reinstall
upside down that the outlet hole is in in the proper orientation
proper location (should be
down). "Up" is on the top
of the valve
Restricted Handle (more In the off position, able to Remove handle, rotate 180˚,
temperature range common in knob turn the handle both re-install
models) is installed clockwise and
upside down counterclockwise
Temperature limit Remove handle and Position temperature limit
stop out of position see Step 5.3 stop to desired temperature
position
Not able to install Valve installed too far Handle does not install Contact Moen for assistance.
handle/handle back from finished
rubs up against wall
escutcheon
Handle is hard Cartridge stem is Difficult movement from Replace cartridge
to turn difficult to rotate handle or lubricate
For further assistance, contact Moen at:
USA: 1-800-289-6636 or visit www.moen.com
Canada: 1-800-465-6130 or visit www.moen.ca
6. Post Installation - Troubleshooting Guide
Problem Possible To Diagnose Remedy
Cause
English