Warranty Guide

Moen Incorporated
25300 Al Moen Drive
North Olmsted, Ohio 44070-8022
Showerhead Warranty: Lifetime Limited Warranty
Moen products have been manufactured under the highest standards of quality and workmanship.
Moen warrants to the original consumer purchaser who purchases this product for use in his or her own
home, for as long as the original consumer purchaser owns that same home (the "Warranty Period" for
homeowners), that this product will be free from defects in material and manufacturing workmanship
during the coverage duration. All other purchasers (including, but not Iimited to purchasers for
industrial, commercial and business use) are warranted for a period of 5 years from the original date of
purchase (the "Warranty Period" for non-homeowners). Moen Incorporated will repair or replace the
product free of charge, postage paid. Simply contact Moen at 1-800-BUY-MOEN for assistance.
Limitation of Liability and Exclusion of Damages:
OTHER THAN THE LIMITED LIFETIME WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED BY LAW,
MOEN DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF
MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. This warranty is your sole remedy
and Moen shall not be liable for any damages, whether direct, Indirect, incidental, special,
consequential, exemplary, or otherwise, including lost revenues and lost profits, arising out of any
theory or recovery, including statutory, contract or tort. Notwithstanding the term of any Iimited or
implied warranty, or in the event that any limited warranty fails of its essential purpose, in no event will
Moen's entire liability exceed the purchase price of this product. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions
may not apply to you. This limited warranty gives you specific legal rights, and you may also have other
rights which vary from state to state and province to province.
Care and Cleaning:
Like anything of lasting quality, Moen products and accessories require a certain amount of periodic
care to preserve their finish. Clean your new Moen product with a mild soap, rinse thoroughly with
warm water, and dry with a clean, soft cloth. Never use cleaners containing abrasive cleansers,
ammonia, bleach, acids, waxes, alcohol, or solvents for cleaning as they may damage the finish. Failure
to comply with these cleaning instructions may void Moen's warranty.
Install this product with a certified backflow preventer, installed at the shower hose inlet, as required by
the local plumbing code. Backflow preventer shall be installed per the manufacturer's installation
instructions. Consult a plumbing professional for backflow preventers and the local plumbing code
requirements. Third party certified to ASME A112.18.1/CSA B125.1 INS1294