Warranty Guide

Showhouse by Moen Warranty:
Moen Limited Lifetime Warranty
Moen® products have been manufactured under the highest standards of quality and
workmanship. Moen warrants to the original consumer purchaser for as long as the
original consumer purchaser owns their home (the "Warranty Period" for
homeowners), that this faucet will be leak and drip-free during normal use and all
parts and finishes of this faucet will be free from defects in material and
manufacturing workmanship. All other purchasers (including purchasers for
industrial, commercial and business use) are warranted for a period of 5 years from
the original date of purchase (the "Warranty Period" for non-homeowners). This
warranty is applicable only to faucets purchased after December 1995 and shall be
effective from the date of purchase as shown on purchaser's receipt. Faucets
purchased prior to December 1995, Moen warrants to the original consumer
purchaser that this faucet will be leak and drip free during normal domestic use for
as long as you own it. If this faucet should ever develop a leak or drip during this
time, Moen will FREE OF CHARGE provide the parts necessary to put the faucet back
in good working condition.
Moen warrants to the original consumer purchaser all other aspects of this faucet to
be free from defects in material and workmanship for two (2) years from date of
purchase except for decorator finishes which are warranted for (1) year from date of
purchase. A replacement for any defective part will be supplied free of charge for
installation by the consumer. Defects or damage caused by the use of other than
genuine Moen parts are not covered by this warranty.
If this faucet should ever develop a leak or drip during the Warranty Period, Moen
will FREE OF CHARGE provide the parts necessary to put the faucet back in good
working condition and will replace FREE OF CHARGE, any part or finish that proves
defective in material and manufacturing workmanship, under normal installation, use
and service. Replacement parts may be obtained by calling 1-800-BUY MOEN (1-
800-289-6636), or by writing to the address shown below.
Moen Incorporated
25300 Al Moen Drive
North Olmsted, Ohio 44070-8022
Proof of purchase (original sales receipt) from the original consumer purchaser must
accompany all warranty claims. Defects or damage caused by the use of other than
genuine Moen parts are not covered by this warranty.
This warranty is extensive in that it covers replacement of all defective parts and
finishes. However, damage due to installation error, product abuse, product misuse,
or use of cleaners containing abrasives, alcohol or other organic solvents, whether
performed by a contractor, service company, or yourself, are excluded from this
warranty. Moen will not be responsible for labor charges and/or damage incurred in
installation, repair or replacement, nor for any indirect, incidental or consequential
damages, losses, injury or costs of any nature relating to this faucet. Except as
provided by law, this warranty is in lieu of and excludes all other warranties,
conditions and guarantees, whether expressed or implied, statutory or otherwise,
including without restriction those of merchantability or of fitness for use.

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