Specifications

JOHN DEERE IS AT YOUR SERVICE WHEN YOU NEED IT
Division 1—Calgary Division 4—Moline Division 8—Atlanta
John Deere Industrial Equipment Co. John Deere Industrial Equipment Co. John Deere Industrial Equipment Co.
6715 8th Street NE, Suite 218 400 19th Street 1201 Roberts Blvd., Suite 230
Calgary, AB T2E 7H7 Canada Moline, IL 61265 Kennesaw, GA 30144
403-531-5731; fax: 403-531-5739 309-765-3316; fax: 309-765-3357 404-423-2400; fax: 404-423-2411
Division 2—Denver Division 5—Grimsby a—John Deere Intercontinental Limited
John Deere Industrial Equipment Co. John Deere Industrial Equipment Co. Overseas Industrial Division
6101 Stapleton North Drive, Suite A P.O. Box 999 P.O. Box 2000
Denver, CO 80216 Grimsby, ON L3M 4S9 Canada Moline, IL 61265 U.S.A.
303-336-1204; fax: 303-336-1208 905-945-7389; fax: 905-945-7470 309-765-3316; fax: 309-765-3279
Division 3—Dallas Division 6—Baltimore
John Deere Industrial Equipment Co. John Deere Industrial Equipment Co.
P.O. Box 999 72 Loveton Circle, Suite 101
Lewisville, TX 75029-2610 Sparks, MD 21152
214-355-4513; fax: 214-355-4508 410-785-4118; fax: 410-785-4145
CUSTOMER SATISFACTION is important to John
Deere. We take pride in providing superior service.
We’ll be around when you need us:
• We maintain a large and varied parts inventory
to help minimize downtime.
• Precision tools and testing equipment enable
technicians to locate and correct troubles.
• We hold regular training schools for service
technicians so they know your equipment and
how to maintain it.
• Our goal is to provide prompt, efficient
service through competent dealerships.
COMPLAINT-RESOLUTION PROCEDURE
Your dealer is the best and fastest source to solving
any problems you may experience with your product.
1. Be prepared with the following information:
—Machine model and product identification number
—Date of purchase
—Nature of problem
2. Discuss problem with dealer service manager.
3. If unable to resolve, see the dealership manager.
Explain the problem and request assistance.
4. If you have a persistent problem your dealership is
unable to satisfy, ask your dealer to contact the John
Deere area manager product support for resolution.
5. If a problem is not resolved to your satisfaction,
contact the appropriate John Deere marketing division
office for your area and ask to speak with the division
product support manager. (See map.)
TS1643 -UN-12SEP95
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John Deere Service Keeps You On The Job
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