Warranty Information

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0824 SV | 01. 2020 | 1 of 3MOHAWK TECHNICAL SERVICES DEPARTMENT | 508 EAST MORRIS STREET, DALTON, GA. 30721 | 888.387.9881

Light Commercial Warranty

LIGHT COMMERCIAL HARDWOOD WARRANTIES

Limited Warranties for Mohawk Engineered Hardwood Floors

Manufacturing Defects

Mohawk* (“Mohawk”) hereby warrants to the original buyer (“Buyer”) the Mohawk Engineered Hardwood Floors light commercial use (“Mohawk

Wood Floors”) to be free from manufacturing defects for a period of Five Years from the date of purchase. Hardwood is a natural product and may

have naturally occurring variations in grain and color, mineral streaks and knots. The owner/installer of a Mohawk Wood Floor must use reasonable

selectivity and hold out or cut off objectionable naturally occurring blemishes prior to installation.

Finish Warranty

Mohawk hereby warrants to the Buyer that the factory applied nish of the Mohawk Wood Floor will not wear through or will not lack nish

adhesion as a result of normal use for a period of Five Years from the date of purchase. Diminished gloss is not considered wear through of the nish.

In the event the nish wears through or releases from the Mohawk Wood Floor, Mohawk will, at its option, repair or replace the affected planks or

area, prorated over the remaining life of this warranty. This warranty is conditioned upon Mohawk’s receipt of notice in writing from the Buyer of the

alleged defect prior to expiration of the limited warranty period and evidence that the Mohawk Wood Floor is not subject to any of the limitations

described below.

Structure Warranty

Mohawk hereby warrants to the Buyer of Mohawk Engineered Hardwood ooring products that, under normal use, the plies will not separate for

a period of Five Years from the date of purchase. Mohawk will, at its option, repair or replace any defective planks showing separation during this

warranty period.

Jobsite Conditions

Mohawk recommends that all Mohawk Wood Floors be acclimated before installation. The purpose of acclimation is to allow the moisture content of

the wood to adjust to “normal living conditions” at the site. These are the temperature and humidity conditions that will typically be experienced once

the structure is occupied.

The room temperature must be within the range of 60 to 80°F, with relative humidity in a range of 35 to 60%. These environmental conditions are

specied as pre-installation requirements and should be maintained for the life of the product. Environmental conditions consistently outside of these

parameters could result in product performance problems not covered under these warranties.

Limitations on Liability

In the event Mohawk determines that one or more of the above warranties apply to a claim by Buyer, Buyer’s exclusive remedy and Mohawk’s

sole liability on any claim, whether in tort, contract, or breach of warranty, shall be limited to either (1) the repair or replacement of the defective

Mohawk Wood Floor for the affected area only, or (2) the refund of the applicable purchase price. MOHAWK HEREBY DISCLAIMS ALL OTHER

WARRANTIES WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. IN NO EVENT SHALL MOHAWK HAVE ANY OTHER LIABILITY OR ANY MONETARY LIABILITY TO BUYER IN

EXCESS OF THE PURCHASE PRICE OF THE MOHAWK WOOD FLOOR. MOHAWK EXPRESSLY EXCLUDES AND SHALL NOT BE RESPONSIBLE

FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. If Mohawk shall elect to repair or replace the Mohawk Wood Floors which

is proven defective, then Mohawk will supply a new Mohawk Wood Floors of the same color and grade if available. If such Mohawk Wood Floor is

unavailable or discontinued, Mohawk reserves the right to supply a Mohawk Wood Floor of similar value and appearance.

These limited warranties do not apply to Cabin grade or other downgraded or discontinued Mohawk Wood Floors and any such product(s) are sold “as

is”. Any and all representations, promises, warranties or statements by Mohawk or its agents that differ in any manner from the terms of these limited

warranties shall be of no force or effect unless in writing, signed by a duly authorized ofcer of Mohawk.

Summary of content (3 pages)

PAGE 1
Light Commercial Warranty LIGHT COMMERCIAL HARDWOOD WARRANTIES Limited Warranties for Mohawk Engineered Hardwood Floors Manufacturing Defects Mohawk* (“Mohawk”) hereby warrants to the original buyer (“Buyer”) the Mohawk Engineered Hardwood Floors light commercial use (“Mohawk Wood Floors”) to be free from manufacturing defects for a period of Five Years from the date of purchase. Hardwood is a natural product and may have naturally occurring variations in grain and color, mineral streaks and knots.
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Light Commercial Warranty Any of the following shall void and invalidate the above limited warranties Visible Defects — Boards with visible defects must not be installed. Visible defects are those defects which are apparent on the face of the flooring. Boards with visible defects must be noted by the installer and reported before installation so that replacement flooring can be furnished before installation.
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Light Commercial Warranty Light Commercial Hardwood Flooring Care and Maintenance Recommendations Mohawk Wood Floors require daily interim maintenance in high traffic areas in addition to overall weekly maintenance in order to maintain the beauty of their appearance over time. The recommendations in this section are in accordance with guidelines required to maintain the coverage of the limited warranties and will prolong the life of the Mohawk Wood Floor.