Warranty Information

0824 SV | 11. 2019 | 1 of 2MOHAWK TECHNICAL SERVICES DEPARTMENT | 508 EAST MORRIS STREET, DALTON, GA. 30721 | 888.387.9881
Mohawk Laminate Limited Lifetime Warranty
For Mohawk Laminate products requiring a Floating Installation
Limited Lifetime Residential Warranty
Mohawk Laminate ooring comes with and is subject to the terms of this Limited Lifetime Residential Warranty. This Limited Lifetime Warranty covers
defects in material and/or workmanship which relate to joint integrity, staining, fading, wear and moisture resistance during normal residential use
when written installation and maintenance instructions are followed.
Joint Integrity: The Uniclic
®
system will not fail on Mohawk Laminate ooring.
Stain Resistance: Mohawk Laminate ooring will resist staining.
Fade Resistance: Mohawk Laminate ooring will resist fading from exposure to sunlight or articial light.
Wear Resistance: Mohawk Laminate ooring wear layer will not wear through the design layer.
Water Resistance: Mohawk Laminate ooring will resist moisture damage for up to 30 minutes under normal use.
General Terms and Conditions for Laminate Warranties
Mohawk Laminate ooring and accessories carry the specic warranties listed above which are subject to the following general terms and conditions:
1. This warranty applies only to the person stated as the buyer on the purchase document(s). This warranty applies only to rst quality Mohawk brand
product purchases made after the edition date of this warranty when the product is installed in an indoor, climate controlled private residence and
according to Mohawk’s written installation instructions. The instructions may be viewed at mohawkooring.com. Product must be maintained in
accordance with Mohawk’s written instructions.
2. This warranty only applies to defects inherent to the material supplied. It includes the delamination or reduced resistance of the wear layer, but
does not include, in beveled-edge products, wear along the edges of the planks less than 3/16" (5mm) from the edge. The lifetime locking warranty
on the Uniclic joint only applies to open joints greater than 0.01 inches (0.2mm). Mohawk will repair or replace the area of defective product at
its option. When replacement of the ooring is made, only new planks from the current product range at the time the complaint is upheld will
be supplied. There will be no other form of compensation. Responsibility under this warranty only applies to defects that were not visible before
or during the installation of the product. If the product was originally professionally installed, Mohawk will cover reasonable labor costs for any
defective product.
3. This warranty does not cover damage to the product caused by installation errors. Flooring planks or accessories must be checked carefully
for material defects before and during installation and under sufcient lighting. Products with visible defects must not be installed under any
circumstances. The distributor or retailer must be informed in writing of such defects within 15 days. After this time has elapsed, no further
complaints will be accepted. Color and gloss differences resulting from material added to an existing installation at a later date and from non-
warranty repairs are excluded from coverage.
4. To qualify for any repair or replacement, buyer will need to provide the original dated sales receipt or other documentation to demonstrate proof of
purchase.
5. This warranty does not apply to product that has been put to abnormal use or conditions or abused in any way, which includes but is not limited
to moisture damage from plumbing, storm, or ood; damage from smoke, re or other casualty events; damage caused by negligence; improper
alterations of the original manufactured product; damage from use of the ooring that is unreasonable considering the normal and expected uses
of a laminate wood oor in a residential environment; damage of mechanical nature, severe impact or scratches (caused by dragging objects or
furniture) or cutting; damage caused by water or moisture trapped beneath the oor due to improper subooring or underlayment, including but
not limited to damage from hydrostatic pressure (water or moisture under the oor that is transmitted to the surface through exerted pressure) or