Warranty Information

0824 SV | 12. 2019 | 4 of 4MOHAWK TECHNICAL SERVICES DEPARTMENT | 508 EAST MORRIS STREET, DALTON, GA. 30721 | 888.387.9881
Residential Hardwood Warranties
Limited Warranties for Mohawk Engineered Hardwood Floors
Residential Hardwood Flooring Care and Maintenance Recommendations
Mohawk Wood Floors require routine care and regular maintenance in order to maintain the beauty of their appearance over time. The
recommendations in this section are in accordance with guidelines required to maintain the coverage of the limited warranties and will prolong the
life of the Mohawk Wood Floor.
Preventative Maintenance
• Use protective mats at all exterior entrances.
• Vacuum or sweep the oor regularly. Warning: Vacuums with a beater bar or power rotary brush head can damage a wood oor and
should never be used.
• Remove spills promptly using a hardwood cleaner and a clean white cloth.
• Use felt protectors under chairs and heavy pieces of furniture.
• Footwear should be periodically checked for wear. Shoes in need of repair or spiked heels can severely damage hardwood oors.
• To help preserve the original look of your hardwood ooring, close window treatments during hours of direct sunlight and minimize excessive
lighting wherever possible.
• Keep pets’ nails trimmed to prevent damage to the oor.
• Protect the oor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the oor.
• Never wet or damp mop hardwood oors.
Regular Care
Mohawk Wood Floors are easy to care for and require no waxing. When the appearance of the oor becomes dulled by the effects of soil, simply use
a hardwood cleaner and a specialty terry cloth or microber ooring mop available from most ooring retailers.
Step One: Vacuum or sweep the oor to remove any particles that could scratch the oor. Warning: Vacuums with a beater bar or power rotary
brush head can damage a oor and should never be used.
Step Two: Apply hardwood cleaner directly to the ooring mop, not the oor.
Step Three: Use a back and forth motion with the mop. When the mop cover becomes soiled, simply replace it with a clean one. Cleaning the oor
with a soiled cover could cause streaking. The covers are reusable so simply throw the cover in the wash and dry it with any towel
• DO NOT use steam cleaners, spray cleaners, or any device that sprays liquids directly on the oor. Water can cause damage to wood ooring
• NEVER use oil soaps, wax, liquid detergent or other household products to clean the oor.
If the oor becomes scratched or dull, repairs can often be made using repair accessories.
Contact the ooring installation subcontractor for information.