Maintenance Guide

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MOHAWK HARD SURFACES TECHNICAL ▪ 888-387-9881, Option 3 ▪ [e-mail] 9/19
HARD SURFACE MAINTENANCE INSTRUCTIONS- cont’d
Exterior Mats: should be placed at all exterior entrances. Exterior mats should be constructed of dual fibers:
soft fibers capable of absorbing moisture and coarse fibers to remove dirt and grime from shoe soles. Begin
by purchasing two sets of exteriors mats for each exterior entrance. Place one mat into service at all exterior
entrances to reduce the amount of dirt, grit and moisture tracked into the home. During routine cleaning
remove the first mat for cleaning and replace with second mat. Routine cleaning of exterior mats prevents
them from becoming a soil source.
Interior Mats: should be placed at all interior entrances to capture any residual dirt, grit or moisture not
removed by exterior mats. They should be constructed of breathable, non-staining back with an absorbent
fiber. Remember to routinely clean the face and underneath interior mats so they don’t become a secondary
source of soil and allow soil and grit to become trapped underneath that can abrade the finish of your
flooring.
Spot Removal: should be performed immediately. Using a microfiber cloth and FloorCare Essentials, work
from the outside of the stain towards the center. Take care to wipe the surface thoroughly. Do not allow
liquids to stand or remain on the surface of the flooring to reduce spotting.
Spills: use an absorbent cloth to remove as much of the liquid as possible. Using a microfiber cloth and
FloorCare Essentials, mist the microfiber cloth and rub the area working from the outside of the area towards
the center. Take care to wipe the surface thoroughly. Do not allow liquids to stand or remain on the surface
of the flooring to reduce spotting.
General Floor Protection:
The amount of daily usage will determine how often cleaning is required. Sweep as necessary with a soft
bristled broom. Care must be taken if using a vacuum cleaner. Do not use a vacuum with a “beater bar”.
Routinely check the head, brushes and the wheels to insure there are no foreign objects embedded that may
scratch or cut the surface of the flooring.
Mist the microfiber mop head with the selected cleaner and damp mop the floor. If using Mohawk FloorCare
Essentials, lightly mist the area and use a microfiber mop to clean the floor. Pay close attention to your
microfiber mop head. Once it becomes soiled, replace with a fresh one. Launder the soiled mop heads when
finished without fabric softener. Fabric softener residue will cause the floors to streak with their next use.
Allow floor to completely dry before replacing interior mats.
Corrective Cleaning Procedures:
The following guidelines may be used to remove cleaner residue from your flooring. It may not be effective
against all residues.
Mix 1/4 cup of non-sudsing household ammonia with 1 quart of water in a mist bottle. Mist the microfiber
mop head and mop the floor. It may take several attempts to completely remove the residue.
These guidelines are general recommendations for the care and maintenance of your Mohawk Hard Surface
floor covering. Should you require additional assistance, call Mohawk Hard Surface Technical Services at:
888-387-9881, option 3 or you can email us at [e-mail]