Warranty

Mohawk Residential Warranty
8.2016
9. The water resistance warranty does not apply to damage caused by events beyond everyday household spills
including, but not limited to, flooding, standing water (water that remains on the floor longer than 30 minutes),
leaking pipes, mechanical failures, appliance leaks or urine. The water resistance warranty does not apply to
beveled edge products when used in bathrooms.
10. This warranty excludes damage caused by water or moisture trapped beneath the floor due to improper sub-
flooring or underlayment including but not limited to damage from hydrostatic pressure (water or moisture under
the floor that is transmitted to the surface through exerted pressure) or other conditions that result in water or
moisture being below the floor.
11. This warranty excludes damage caused by moisture left on the floor or on or around the wall base, transitions,
and trims. Overly wet cleaning and/or the use of inappropriate cleaning products are not covered under this
warranty. Prolonged water exposure could damage your laminate flooring.
12. Flooring panels or accessories must be checked carefully for material defects before and during installation and
under sufficient lighting. Products with visible defects must not be installed under any circumstances. The
distributor or retailer must be informed in writing of such defects within 15 days. After this time has elapsed, no
further complaints will be accepted. Color and gloss differences resulting from material added to an existing
installation at a later date and non-warranty repairs are excluded from coverage.
13. Under no circumstances will Mohawk Flooring be responsible for any loss of time, inconvenience, expenses,
costs or other consequential damages caused by or resulting directly or indirectly from a problem about which a
claim was made.
14. Pro Ration of Warranty Period. The Limited Lifetime Residential warranty period is pro rata over 33 years for
flooring and accessories. A pro rata warranty is one that provides for a refund or credit that decreases according
to a set formula as the warranty period progresses. The Mohawk original warranty value is reduced by the amount
of time that you own it. When a claim is made, the value of the warranty becomes a percentage of ownership per
year based upon the 33 years for the general warranty for flooring, and accessories and/or 33 years on the
integrity of the Uniclic joint. Any services provided as part of this warranty do not extend the original warranty
period. If the product for which a claim is made is no longer available, the customer will be able to choose a
Mohawk product of equal value from the current product range. Warranty coverage is limited to a one time floor
replacement.
For service under this warranty please contact your local Mohawk
retailer. Describe the problem and in many cases, the
retailer can provide you with a solution.
For installation, maintenance and technical questions please call (877) ASK MOHAWK.
North America: Mohawk Flooring • 508 East Morris Street, Dalton, GA 30721
www.mohawkflooring.com
Print date 08/01/2016
End Notes
1 See General Terms and Conditions point 14
2 See General Terms and Conditions points 1-14
3 See General Terms and Conditions points 4-5
4 See General Terms and Conditions point 8
5 See General Terms and Conditions points 12
6See General Terms and Conditions points 6-7
7See General Terms and Conditions points 8-11