Warranty

© 2017 Mohawk Group | mohawkgroup.com
Rev. Rev. 1.17.17 Page 2 / 3
Manufacturing Defects Warranty
This warrants that all Mohawk Group resilient products
as shown above will be free from defects in materials and
workmanship for a specied period from date of invoice,
provided that the warranty set forth shall apply only if such
products are installed and maintained in accordance with the
written instructions published by Mohawk. Such warranty
shall be voided if such products are removed from the site
of their original installation. Mohawk will not reimburse labor
costs for owner installed ooring.
Terms
Within One Year: if a defect covered by this warranty is
reported to Mohawk within one year of purchase, Mohawk
will supply new material of similar color, pattern and quality
to replace the defective material; Mohawk will also pay
reasonable labor costs if original material was professionally
installed.
Within Two Years: if a defect covered by this warranty is
reported to Mohawk within two years of purchase, Mohawk
will supply new material of similar color, pattern and quality
to replace the defective material; Mohawk will also pay fty
percent of reasonable labor costs if original material was
professionally installed.
Limited Commercial Wear Warranty
This warranty applies to all purchases made after Jan 1,
2014.
The Mohawk Group warrants Resilient ooring will not wear
through the wear layer from normal foot trafc for a period of
time as specied in the above listed chart from the original
date of invoice when properly installed and maintained in
accordance with Mohawk Group’s recommendations.
Mohawk Group denes “Commercial” as public space areas
within commercial buildings that get exposed to heavy foot
trafc. Examples: include corridors, lobbies, retail stores,
restaurants, elevator cabs, etc. “Light Commercial” is
dened as residential spaces within commercial buildings,
areas with less foot trafc including: hotel rooms, housing,
small retail environments, spas, etc. Mohawk Group is happy
to make recommendations, but ultimately the choice of
which product to use is left to the end user, designer and
ooring contractor. “Abrasive wear” is dened as the loss of
wear layer from normal foot trafc so the pattern or design
of the oor has been removed. Diminished gloss level isn’t
dened as wear through. Removal of wear layer as a result of
improper cleaning agents, equipment or methods or failure to
properly maintain or protect resilient ooring from damage is
specically excluded from Mohawk Group wear warranties.
Prorated Terms
If Resilient Flooring covered by this warranty is reported to
Mohawk within the specied warranty period specied in
the above chart, Mohawk will supply new material of similar
color, pattern and quality to replace the defective material;
Mohawk will also pay reasonable labor costs if material was
professionally installed.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND
ARE IN LIEU OF ANY OTHER WARRANTY, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Coverage
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER:
i. Installers’ workmanship or failure to properly protect
oor covering before, during or after installation from
scratches or other trades. (Workmanship errors should
be addressed to the contractor who installed the oor.)
ii. Minor shading, color or texture between products and
samples or photographs
iii. Material installed with obvious defects. Installation is
considered acceptance
iv. Installation with adhesive other than those
recommended by Mohawk