Warranty Guide

ManualsBrandsMohawk ManualsFlooringWell Designed Hazelnut Cut and Loop Indoor Carpet

Products Other Than First Quality

These Mohawk warranties apply to ﬁrst quality products only

and are not applicable to carpet sold as second quality, irregu-

lar, used or mill end.

Residences Other Than Owner-Occupied, Single-Family

These Mohawk warranties apply only to carpet for owner-oc-

cupied, single-family, indoor residential installations and do not

cover carpet installed in any commercial or business places,

daycare facilities and/or rental properties.

Shading

Shading is a change in pile direction that results in an apparent

change in color due to the light reﬂecting in different ways.

Solid color cut-pile carpets will exhibit this more often than

textured or patterned carpets. This is normal. Severe cases of

shading are also known as pooling or watermarking and can

result in permanent pile reversal after installation. No cause for

this is known, and it is usually conﬁned only to certain areas

of an installation. Pooling or watermarking is not considered a

manufacturing defect.

Shedding

Shedding is a normal characteristic of cut-pile carpets. It is

more apparent in staple products than continuous ﬁlament

products. Regular vacuuming using a vacuum cleaner with a

beater bar will remove most of the loose ﬁbers during the ﬁrst

year. However, please note that carpet with thick loop pile,

wool, wool-blend and shag/cable construction may become

fuzzy or worn with use of a beater bar vacuum; Mohawk

recommends the use of a suction-only vacuum for these

carpet constructions.

Stain Reappearance (Wicking)

These Mohawk warranties do not cover reappearance of

previously cleaned stains. If warranty conditions set forth in

this brochure are met, stains that are saturated and result in

wicking will release with additional re-cleaning.

Transferability

These Mohawk warranties are extended only to the original

purchaser and are not transferable.

Wrinkling or Buckling

Wrinkling may occur after installation and can be caused by

excessive humidity, inadequate cushion, or failure to use the

recommended installation procedures found in the Carpet

and Rug Institute Residential Installation Standard CRI-105,

especially relative to power stretching. A competent installer

can usually correct this problem.

Yellowing

Yellowing can have many causes, such as BHT (butylated

hydroxytoluene) off-gassing from rebond pad, yarn lubricants,

over-application of stain-resistant treatments, changes in

alkalinity, cleaning solutions, general soiling, and fume fading.

EXCLUSIONS

White vinegar applied to a clean white towel and held on the

carpet will indicate if yellowing can be removed. If this works,

a 10% solution of citric acid applied by a professional cleaner

will usually remove yellowing. Yellowing is characteristic of

carpet and not considered a manufacturing defect.

Disclaimer of Implied Warranties

ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICA-

TION OF LAW OR APPLICATION OF COURSE OF DEALING

OR USAGE OF TRADE— INCLUDING, BUT NOT LIMITED TO,

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE— ARE EXPRESSLY EXCLUD-

ED. NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR

OTHERWISE, EXTEND BEYOND THOSE EXPRESSLY SET

FORTH IN THIS WARRANTY BROCHURE, AND ALL SUCH

WARRANTIES ARE EXPRESSLY DISCLAIMED. By implied war-

ranties we mean ones that the law presumes to have been

given by the seller even though they are not set out in writing.

PLEASE NOTE: Some states do not allow the exclusion or limi-

tation of incidental or consequential damages, or limitations on

how long an implied warranty lasts, so the above limitation or

exclusion may not apply to you.

EXCLUSIONS