Warranty Guide

Most Common Water-Based Stains
For these stains, start with Procedure A. If stain remains,
complete Procedures B and C.
Alcohol
Baby formula
Beer
Blood
Candy
Catsup
Chocolate milk
Clay
Cola
Cologne
Cranberry juice
Felt-tip marker
Food stains (general)
Fruit juice
Fruit punch
Furniture polish (water-based)
Grape juice
Graphite
Ice cream
Jelly
Latex paint
Liquor
Milk
Soft drinks
Soil spots
Syrup
Tomato juice
Vomit
Water colors
Watermelon
Whiskey
Wine
Special Water-Based Stains
For these stains, start with Procedure A. If stain remains,
complete Procedure C. Omit Procedure B.
Coffee
Tea
Urine
Greasy, Oil-Based Stains
For these stains, use Goo Gone
®
. Follow directions on
package, then complete Procedures A, B and C.
Butter
Chocolate
Cooking oil
Cosmetics
Crayon
Furniture dye
Furniture polish (oil-based)
Glue*
Gravy
Grease (black)
Gum*
Hand cream
Ink
Lipstick
*Freeze and remove solid materials before using cleaning fluid.
Important: Do not use any cleaner with a pH of 10 or higher.
Before using, always test cleaners on a small, non-visible area
for any discoloration of the pile.
Abnormally large or excessive stains may require hot water
extraction method. Professional cleaning is recommended.
Margarine
Mascara
Mayonnaise
Nail polish
Oil
Oil paint
Ointment
Peanut butter
Rouge
Salad dressing
Spaghetti
Varnish
Wax*
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COMMON STAINS
If stain returns— a condition known as “wicking”— simply
repeat stain removal procedures, paying special attention to
blotting and removal of all moisture.
If these processes do not correct the problem, or if you have
a stain emergency, contact the Scotchgard Service Center at
1-800-433-3296 for further assistance.
C) Regular Vacuuming
Most dirt, and even dust, takes the form of hard particles.
When left in the carpet, these gritty, sharp particles abrade
the pile of the carpet. Regular vacuuming not only prolongs
the life of the carpet but will enhance its appearance as well.
Most soiling in carpet is of the dry particle type which can be
removed with a vacuum cleaner.
 •Vacuumhigh-trafcareasdaily,medium-to-hightrafc
areas twice weekly, and the entire house at least once
a week.
 •Useavacuumwitharotatingbrushorbeaterbar.
Change the bags often and check the beater bars for
burs and gouges to prevent damage to the surface of
the carpet. However, please note that carpet with thick
loop pile and shag/cable construction may become
fuzzy or worn with use of a beater bar vacuum;
Mohawk recommends the use of a suction-only
vacuum for these carpet constructions.
D) Cleaning Recommendations
 •Evenwithregularvacuuming,soilparticlesandoilydirt
will cling to carpet fibers. Foot traffic drives these
particles and dirt deep into the carpet. Mohawk
requires professional hot water extraction every 18
months using cleaning products, equipment or
systems that carry the Carpet and Rug Institute Seal
of Approval. (Visit www.carpet-rug.org for a complete
list of certified products.) Periodic cleaning by a
certified carpet care professional using the hot water
extraction method will refresh carpet appearance.
 •Themost-usedareas—entrances,doorways,trafc
lanes and in front of chairs— will collect dirt faster
than other areas. Clean these areas as soon as they
begin to show soil. This will stop dirt from spreading
and will extend the time between professional
cleanings.
If you have any questions, please call Technical Services
at 888-387-9881.
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