Warranty Guide

Introduction i
Mohawk Carpet Brands ii
Table of Contents iv
Fiber Brands and Warranties Quick Reference Guide
Mohawk GENERAL WARRANTY Conditions
and Homeowner Obligations 1-2
MOHAWK WARRANTY DETAILS 3-8
Stain Resistance Warranties 3-4
Pet Urine Stain Resistance Warranty 4-5
Soil Resistance Warranties 5-6
Abrasive Wear Warranty 6
Texture Retention Warranty 6
Anti-Static Warranty 7
Fade Resistance Warranty 7
Manufacturing Defects Warranty 7
OptiBack™ Warranty 8
30-Day Satisfaction Assurance Guarantee 8
Mohawk Cushion Warranty Enhancements 9
Warranties Other Than By Mohawk 10
Proration of Warranties 11
EXCLUSIONS 12-16
Disclaimer of Implied Warranties 16
Mohawk Limited Liability 17
Carpet Care and Guidelines 19-20
Common Stains 21-22
Filing a Claim 24
Warranty Claim Form 25
iv
TABLE OF CONTENTS