Warranty Guide

ManualsBrandsMohawk ManualsFlooringWell Designed Moonbeam Cut and Loop Indoor Carpet

Mohawk OptiBack™ Ten-Year Limited

No Delamination/Buckle Free Warranty

Mohawk warrants that carpet with the OptiBack™ backing

system will remain free of delamination and buckling for a

period of ten (10) years from the original date of installation.

Delamination, which can lead to buckling, is deﬁned as the

separation of the secondary backing from the primary backing.

If, within the warranty period, delamination and/or buckling of

the warranted carpet occurs under the warranted conditions,

Mohawk will handle such claims as stated in the “Mohawk’s

Limited Liability” section of this warranty booklet.

What Is Not Covered

In addition to the warranty exclusions listed in the “Carpet

Warranty and Carpet Characteristic Exclusions” section of this

brochure, also speciﬁcally excluded from these warranties are

any buckling or delamination issues that result from damage to

the backing system during installation, from improper seaming,

from heavy furniture, or from over-wetting due to improper

cleaning, ﬂooding, or any other over-wetting cause.

Mohawk 30-Day Satisfaction Assurance Guarantee

(All SmartStrand

with DuPont

™

Sorona and Wear-Dated

products)

To the original purchaser of products covered under this guar-

antee: if, within thirty (30) days after installation, you wish to

change your new carpet for a different style or color, your

Mohawk carpet retailer will replace it free of charge with

another carpet style or color of equal or lesser value. Should

you wish to replace your ﬂooring with a carpet upgrade, you

may do so by paying the difference in retail price. No mon-

etary compensation will be paid if a lower-priced carpet is

selected. This is a one-time only replacement and does not

include replacement of cushion. Simply contact your Mohawk

retailer within the time frame of this guarantee and indicate

you wish to choose another carpet under the 30-Day Satisfac-

tion Guarantee. This is a satisfaction guarantee and does not

apply to matters covered by other warranties. Replacement

includes carpet only and does not include labor to remove pre-

vious carpet, install the new carpet, move furniture, construct

permanent built-ins such as cabinets and bookcases, or move

or install equipment or electronics. No replacement will be

made with respect to carpet that has been subjected to abuse,

vandalism, alteration, or damaged by smoke, ﬁre, ﬂood, wind,

lightning, or any other casualty event. This guarantee applies

only to consumers who have purchased carpet at retail.

Mohawk Limited Lifetime Anti-Static Warranty

(All SmartStrand

with DuPont™ Sorona, SmartStrand

, Wear-

Dated

, UltraStrand

, EverStrand

and PermaStrand products)

Mohawk warrants that this carpet will not generate static

greater than 5.0 kilovolts (using AATCC Test 134-79) for the

life of the carpet from the original date of installation. If static

greater than 5.0 kilovolts is generated, Mohawk will handle

such claims as stated in the “Mohawk’s Limited Liability”

section of this warranty booklet.

What Is Not Covered

The items listed in the “Carpet Warranty and Carpet

Characteristic Exclusions” section of this brochure are

excluded from this warranty.

Mohawk Limited Fade Resistance Warranty

(All SmartStrand

with DuPont™ Sorona, SmartStrand

, Wear-

Dated

, UltraStrand

, EverStrand

and PermaStrand

products)

Mohawk warrants that this carpet will not show a permanent

color change due to exposure to sunlight or atmospheric con-

taminants (including ozone or oxides of nitrogen) greater than

one unit as measured by the American Association of Textile

Chemists and Colorists (AATCC) Gray Scale for standard com-

parison of the extent of color differences for a period of time

speciﬁed in each ﬁber chart (in the Mohawk Warranty Chart

section of this brochure) from the original date of installation.

If, within the warranty period, a color change due to sunlight

or atmospheric contaminants should exceed the AATCC Gray

Scale criterion, Mohawk will handle such claims as stated in the

“Mohawk’s Limited Liability” section of this warranty booklet.

What Is Not Covered

The items listed in the “Carpet Warranty and Carpet

Characteristic Exclusions” section of this brochure are

excluded from this warranty.

Mohawk Limited Manufacturing Defects Warranty

(All SmartStrand

with DuPont™ Sorona, SmartStrand

Wear-Dated

, UltraStrand

, EverStrand

, PermaStrand

and

Stainmaster products)

Mohawk warrants that this residential carpeting is warranted

against manufacturing defects for a period of time speciﬁed in

each ﬁber chart (in the Mohawk Warranty Chart section of this

brochure) from the original date of installation. If, within the

warranted period, this carpet is determined to be defective,

Mohawk will handle such claims as stated in the “Mohawk’s

Limited Liability” section of this warranty booklet.

What Is Not Covered

The items listed in the “Carpet Warranty and Carpet

Characteristic Exclusions” section of this brochure are

excluded from this warranty.

iii7