Warranty Guide

INTRODUCTION
THANK YOU for letting
Mohawk make your room.
We’re proud of the many products we create
and of the more than 25,000 American
crasmen, engineers, designers and technicians
who make sure your carpets are beautiful,
durable, comfortable and sustainable.
Mohawk oers an extensive varie of today’s
finest floor coverings. Ask your retailer about
other expertly craed Mohawk products
specially designed to complement your home’s
interior and your personal decorative sle.
At Mohawk, our brand is our reputation.
We stand behind every product we make.
ank you for your trust in us, and we hope
you enjoy your new Mohawk flooring.
This brochure contains details of all the warranties featured on
Mohawk carpet. However, not all warranties apply to all Mohawk
carpets. The specic warranties applicable to each individual style
are designated on the samples featured by the authorized Mohawk
carpet retailer at the time of the carpet purchase.
Please keep this brochure with these other important papers
regarding your carpet:
• Original invoice
• Copy of sample label (from retailer)
• Cleaning receipts
Retaining these documents ensures that, in the unlikely event of a
claim, you’ll have all the necessary paperwork handy. Mohawk also
recommends keeping a 2’ x 3’ piece of carpet from your installation
for your warranty or in case you ever need to make a repair.
If you have any questions regarding your product warranty, visit our
website at MohawkFlooring.com/customer-care. Additionally, you
may contact Technical Services at [e-mail]
or 888-387-9881.
All warranty information in this brochure is effective January, 2018.