Warranty Guide

21
FILING A CLAIM
If you have any questions regarding your product warranty,
you may visit our website at www.Mohawkooring.com/
customer-care. Additionally, you may contact Technical
Services at [e-mail] or 888-387-9881.
FILING A CLAIM
You should rst determine your carpet’s ber type.
Carpet retailers can provide specic details about the products
they sell. If you are not sure of your carpet’s ber type and
manufacturer, please call the retailer from whom you purchased
your carpet.
Notify your retailer in writing. Be sure to describe the specic
problem and to include a copy of your invoice. Your retailer will
take appropriate action, including notifying Mohawk, if necessary.
If your retailer is no longer available, please send the information
regarding your claim to:
Mohawk Industries
Attention: Consumer Affairs
P.O. Box 1448
Dalton, GA 30721