Warranty

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Mohawk engineered or longstrip wood products may be installed on, above or below
grade on all common subfloors and are warranted against subfloor moisture if the
following conditions are met:
• Written verification that the concrete subfloor has moisture of no more than 3
lbs./1000 square feet/24 hours using a calcium chloride test; or
• Written verification that the concrete subfloor has an acceptable reading using an
electronic concrete moisture meter; or
• Written verification that the wood subfloors have a moisture reading of less than 13%
using an electronic wood moisture meter; and
• Mohawk Wood Flooring Adhesive is used. It is important that you keep your original
sales receipt showing Mohawk Wood Flooring Adhesive was installed.
If the floor fails due to the incursion of moisture from the subfloor, Mohawk will replace
the damaged material at no cost to the Buyer for one time only, provided that testing
approved by Mohawk indicates that moisture penetrated the subfloor. This includes
material only. Labor is excluded from this warranty and labor costs must be incurred by
the Buyer. Please note that this applies to engineered and longstrip wood only. Solid
wood products are not approved for direct glue applications and are not covered by this
warranty.
Jobsite Conditions
Mohawk recommends that all Mohawk Wood Floor be acclimated before installation. The
purpose of acclimation is to allow the moisture content of the wood to adjust to “normal
living conditions” at the site. These are the temperature and humidity conditions that will
typically be experienced once the structure is occupied.
The room temperature must be within a range of 60 – 80
o
F, with relative humidity in a
range of 35 – 60%. These environmental conditions are specified as pre-installation
requirements and should be maintained for the life of the product. Environmental
conditions consistently outside of these parameters could result in product performance
problems that would not be covered under these warranties.
Limitations on Liability
In the event Mohawk determines that one or more of the above warranties apply to a claim
by Buyer, Buyer's exclusive remedy and Mohawk's sole liability on any claim, whether in
tort, contract, or breach of warranty, shall be limited to either (1) the repair or replacement
of the defective Mohawk Wood Floor for the affected area only, or (2) the refund of the
applicable purchase price. MOHAWK HEREBY DISCLAIMS ALL OTHER WARRANTIES
WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
SHALL MOHAWK HAVE ANY OTHER LIABILITY OR ANY MONETARY LIABILITY TO
BUYER IN EXCESS OF THE PURCHASE PRICE OF THE MOHAWK WOOD FLOOR.
MOHAWK EXPRESSLY EXCLUDES AND SHALL NOT BE RESPONSIBLE FOR
INCIDENTIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. If Mohawk shall elect to
repair or replace the Mohawk Wood Floor which has proven defective, then Mohawk will
supply a new Mohawk Wood Floor of the same color and grade, if available. If such
Mohawk Wood Floor is unavailable or discontinued, Mohawk reserves the right to supply a