Warranty

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Mohawk Wood Floor of similar value and appearance.
These limited warranties do not apply to Cabin grade or other downgraded or discontinued
Mohawk Wood Floors and any such product(s) are sold "as is". Any and all
representations, promises, warranties or statements by Mohawk or its agents that differ in
any manner from the terms of these limited warranties shall be of no force or effect unless
in writing, signed by a duly authorized officer of Mohawk.
Any of the following shall void and invalidate the above limited warranties:
Visible Defects -- Boards with visible defects must not be installed. Visible defects are
those defects which are apparent on the face of the flooring. Boards with visible defects
must be noted by the installer and reported before installation so that replacement flooring
can be furnished before installation.
Building Settling or Uneven Subfloor -- Building settling or uneven subfloors are
considered to be part of the pre-installation inspection process. Do not install the Mohawk
Wood Floor if these situations exist. Mohawk’s limited warranties do not cover damage or
defects caused by settling or uneven subfloors.
Improper Installation -- Mohawk Wood Floors must be installed in strict accordance with
Mohawk’s written installation instructions. Improper installation done in a way that is
contrary to Mohawk’s written installation instructions can cause problems with a Mohawk
Wood Floor. Mohawk’s limited warranties do not cover damage or defects caused by
improper installation.
Improper Maintenance or Inadequate Care -- Your Mohawk floor requires maintenance.
Mohawk Wood Floors must be maintained in accordance with Mohawk’s written
maintenance instructions. These limited warranties do not cover damage or defects
caused by improper maintenance or inadequate care.
Refinishing -- While the factory finish of the Mohawk Wood Floor may be refinished, doing
so will void the Finish warranty.
Accidents, Abuse or Abnormal Wear -- Mohawk does not warrant for damage or defects
resulting from accidents, abuses, or abnormal usage which stain or scratch the finish,
diminish gloss, or indent the surface of the Mohawk Wood Floor. Mohawk’s limited
warranties also do not cover damage or defects caused by heavy or concentrated foot
traffic, damage by pet claws (nails), or failure to protect the Mohawk Wood Floor from
sand, gravel or other abrasives by use of walk off mats.
Indentations from High Heels on Shoes -- A high heel can concentrate as much as
2,000 pounds per square inch on the floor. This type of heel has a diameter of
approximately 3/8", and walking on any wood surface with high heels is considered an
abusive situation. Mohawk’s limited warranties do not cover damage or defects caused by
high heels, shoes in need of repair, or golf cleats.
Problems with Moisture or Dryness -- Mohawk’s limited warranties do not cover damage
or defects caused by wetting or the presence of excessive moisture, or by conditions which
are too dry. Flooding, acts of God, plumbing accidents, leaking appliances (icemakers,
dishwashers, clothes washers, etc.) are not covered by this warranty. See Mohawk’s
written installation instructions for more details.