Warranty Guide

MOHAWK TECHNICAL SERVICES DEPARTMENT | 196 S. INDUSTRIAL BLVD. CALHOUN, GA 30701 | 888-387-9881 01190_2020 | EH | 09/2020 | 2 of 2
6. Walk-off mats must be placed at all exterior entrances to protect Mohawk Rigid Vinyl Plank Flooring from soil, grit, deicers, asphalt sealers, and other
contaminants capable of damaging Mohawk Rigid Vinyl Plank Flooring. Suitable walk-off mats should contain both soft and rm bers to facilitate removal
of wet or solid contaminants from shoe soles. An extra set of walk-off mats should be available for each entrance so the mats can be replaced and cleaned
weekly during routine maintenance, or more often depending upon site and weather conditions.
This routine will prevent walk-off mats from becoming the source of tracked-on contaminants. Walk-off mats should be large enough to allow
adequate soil removal.
7. These warranties do not apply to damage from exposure to extreme heat or sunlight exposure, dryness, or stains as a result of chemical or industrial
products (other than recommended cleaning products).
8. These warranties exclude damage caused by hydrostatic pressure (water or moisture under the oor that is transmitted to the surface through exerted pressure) or
other conditions that result in water or moisture below the oor.
9. Material must be checked carefully for defects before and during installation and under sufcient lighting. Products with visible defects must not be
installed under any circumstances. The retailer must be informed in writing of such defects within 15 days. After this time has elapsed, no further claims will
be accepted. Color and gloss issues resulting from material added to an existing installation at a later date and non-warranty related repairs are excluded
from coverage.
10. ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICATION OF LAW OR APPLICATION OF COURSE OF DEALING OR USAGE OF TRADE— INCLUDING
BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE—ARE EXPRESSLY EXCLUDED. NO
WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, EXTEND BEYOND THOSE EXPRESSLY SET FORTH IN THIS WARRANTY BROCHURE,
AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED. MOHAWK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL, SPECIAL OR INDIRECT
DAMAGES. By implied warranties Mohawk means warranties that the law presumes to have been given by the seller even though they are not set out in
writing. PLEASE NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not apply to the original owner.
* Manufacturer does not recommend the use of casters on any ooring without appropriate chair pads.
Light Commercial Dened
1. Mohawk warrants only rst quality products for recommended light commercial use such as those outlined in the Application Chart. Products will perform
as warranted for the stated warranty period when installed in accordance with Mohawk Rigid Vinyl Plank Installation Guide over approved substrates and
underlayments, using the recommended adhesives if applicable.
• Light Commercial use is dened as use in environments, that do not experience normal to heavy commercial trafc, such as those outlined in the
Application Chart below. PLEASE NOTE, warranty exclusions apply with respect to casters and other rolling loads, due to the unusual characteristics of
this type of wheeled trafc.
• The intended applications include privately owned in-house businesses, such as daycare centers, doctor/dentist ofces, and barber/beauty shops. For
questions as to the type of use that is considered “Light Commercial”, please contact Mohawk Technical Services prior to purchase and installation.
COMMERCIAL BUILDING TYPE EXAMPLES OF COMMERCIAL BUSINESS TYPE
RECOMMENDED
APPLICATION AREAS
HEALTHCARE
Med Clinics, Retirement Centers, Doctors’ Ofces, Hospice,
Assisted Living
All Non-required “Clean Room” Areas—Corridors, Patient
Rooms, Lobbies, Waiting Rooms, Cafeterias, Exam
Rooms, Common Areas
CORPORATE Banks, Professional Ofces, including Accountants, Lawyers, etc.
Ofces, Hallways, Lobbies, Reception Areas, Bathrooms,
Break Rooms, Conference Rooms
RETAIL
Retail Stores, Main Street, Boutiques, Art Galleries, Bookstores,
Coffee Shops, Dry Cleaners, Gift Shops, Jewelry Stores, Beauty
Salons, Barber Shops
Dressing Rooms, Entire Store
MULTI-FAMILY HOUSING Apartments, Condos, Military Housing Any Rooms, including Common Areas
HOSPITALITY Hotel, Motel, Restaurants
Guest Rooms, Lobbies, Hallways (excluding Commercial
Kitchens)
EDUCATION
Daycare, Preschool, Elementary and Secondary Learning,
Universities, Libraries
Dorms, Common Areas, Cafeterias, Class Rooms,
Auditoriums, Libraries
(excluding Gymnasiums)