Warranty Guide

5
Mohawk Limited Lifetime Pet Urine
Stain Resistance Warranty
(Wear-Dated
®
, UltraStrand
®
, EverStrand
®
,
Air.o
™
and Forever Fresh products)
Mohawk warrants that the surface pile of this carpet will resist
stains from pet (domestic dog or cat) urine for the life of the carpet
from the original date of installation. If above-mentioned stains
are saturated and result in wicking, these stains will release with
additional recleaning. (Wicking is dened as a reappearance of
previously cleaned stains due to liquid remaining in carpet backing
or padding.) If permanent staining should occur that cannot be
removed using recommended methods by a certied carpet-care
professional, Mohawk will handle such claims as stated in the
"Mohawk's Limited Liability" section of this warranty booklet.
What Is Not Covered
In addition to the warranty exclusions listed in the “Carpet Warranty
and Carpet Characteristic Exclusions” section of this brochure, also
specically excluded from this warranty is damage or stains caused
by any vomit or feces, or any urine other than pet (domestic dog
and cat) urine. Pet urine can erode and destroy carpet backing,
resulting in carpet delamination which is not covered under this
warranty. This warranty applies to above-mentioned urine stains
only and does not cover odors. This warranty applies only to carpet
manufactured with the specic above-mentioned carpet bers and
not to any other product.
Mohawk Limited Lifetime Soil Resistance Warranty
(All SmartStrand
®
Forever Clean, Wear-Dated
®
, UltraStrand
®
,
EverStrand
®
, Air.o, and Forever Fresh products)
Mohawk warrants that this carpet will not have a noticeable color
change due to deposits of dry soil resulting from normal, indoor
household foot trafc for the life of the carpet from the original date
of installation. "Noticeable color change" is dened as a rating of
less than 3 using standardized rating scales (Gray Scale American
Association of Textile Chemists and Colorists Evaluation Procedure
1 or equivalent in the U.S.). If permanent noticeable color change
should occur that cannot be removed using recommended
methods by a certied carpet-care professional, Mohawk will
handle such claims as stated in the "Mohawk's Limited Liability"
section of this warranty booklet.
What Is Not Covered
In addition to the warranty exclusions listed in the “Carpet Warranty
and Carpet Characteristic Exclusions” section of this brochure,
also specically excluded from this warranty are damage or color
changes caused by grease, mud, asphalt, tar, paint, ink, rust, blood,
cement, urine, feces, vomit; or from materials that permanently
destroy dyes or alter colors (such as bleaches, acne medications,
drain cleaners and plant food); or changes in appearance or color
due to burns, pets, tears, cuts, pulls, shading or pile reversal,
fading, furniture depressions or athletic equipment. This warranty
applies only to carpet manufactured with the specic above-
mentioned bers and not to any other product.