Warranty Guide

6
Mohawk Limited Olen Soil Resistance Warranty
(All PermaStrand
®
products)
Mohawk warrants that this carpet will not have a noticeable
color change due to deposits of dry soil resulting from normal,
indoor household foot trafc for a period of time specied in the
PermaStrand
®
chart (in the Mohawk Warranty Chart section of this
brochure) from the original date of installation. “Noticeable color
change” is dened as a rating of less than 3 using standardized
rating scales (Gray Scale AATCC Evaluation Procedure 1 or
equivalent in the U.S.). If permanent noticeable color change
should occur that cannot be removed using recommended
methods by a certied carpet-care professional, Mohawk will
handle such claims as stated in the "Mohawk's Limited Liability"
section of this warranty booklet.
What Is Not Covered
In addition to the warranty exclusions listed in the “Carpet Warranty
and Carpet Characteristic Exclusions” section of this brochure,
also specically excluded from this warranty are damage or color
changes caused by grease, mud, asphalt, tar, paint, ink, rust, blood,
cement, urine, feces, vomit; or from materials that permanently
destroy dyes or alter colors (such as bleaches, acne medications,
drain cleaners and plant food); or changes in appearance or color
due to burns, pets, tears, cuts, pulls, shading or pile reversal,
fading, furniture depressions or athletic equipment. This warranty
applies only to carpet manufactured with the specic above-
mentioned bers and not to any other product.
Mohawk Limited Abrasive Wear Warranty
(All SmartStrand
®
Forever Clean, Wear-Dated
®
, UltraStrand
®
,
EverStrand
®
, Air.o
™
, Forever Fresh, and PermaStrand
®
products)
Mohawk warrants that the surface pile of this carpet will not sustain
more than 10% abrasive wear for a period of time specied in each
ber chart (in the Mohawk Warranty Chart section of this brochure)
from the original date of installation. "Abrasive wear" means ber-
loss from the carpet through normal abrasion, not from crushing
or attening of the carpet pile in any area, or from staining, soiling,
fading or other changes in carpet appearance. If, within the
warranted period, the pile weight of the carpet, when compared to
non-trafc areas, loses more than 10% of its weight, Mohawk will
handle such claims as stated in the “Mohawk’s Limited Liability”
section of this warranty booklet.
What Is Not Covered
In addition to the warranty exclusions listed in the “Carpet Warranty
and Carpet Characteristic Exclusions” section of this brochure, also
specically excluded from this warranty is damage caused by tears,
pulls, pilling, burns, furniture, wheel trafc or athletic equipment.
Mohawk Limited Texture Retention Warranty
(All SmartStrand
®
Forever Clean, Wear-Dated
®
, UltraStrand
®
,
EverStrand
®
, Air.o
™
, Forever Fresh, and PermaStrand
®
products)
Mohawk warrants that this carpet will maintain its texture retention,
not showing excessive pile crushing or matting from ordinary
foot trafc as a result of the tufts losing twist, for a period of
time specied in each ber chart (in the Mohawk Warranty Chart
section of this brochure) from the original date of installation.
"Texture retention" is the ability of the carpet tufts to retain their