Warranty Guide

4
applies only to carpet manufactured with the specic above-
mentioned bers and not to any other product.
Mohawk Limited Olen Stain Resistance Warranty
(All PermaStrand
®
products)
Mohawk warrants that the surface pile of this carpet will resist
stains by most household foods and beverages for a period of time
specied in the PermaStrand
®
chart (in the Mohawk Warranty Chart
section of this brochure) from the original date of installation. If,
within the warranted period, permanent staining should occur that
cannot be removed using recommended methods by a certied
carpet-care professional, Mohawk will handle such claims as
stated in the “Mohawk’s Limited Liability” section of this warranty
booklet.
What Is Not Covered
In addition to the warranty exclusions listed in the “Carpet Warranty
and Carpet Characteristic Exclusions” section of this brochure, also
specically excluded from this warranty is damage or residual stains
caused by non-food and non-beverage substances, in addition to
foods and beverages that contain strongly colored natural disperse
dyes as found, for example, in mustard, coffee, herbal tea, red wine
and hot beverages, as well as substances which destroy or change
the color of carpets such as bleaches, acne medications, drain
cleaners, plant food, vomit, urine and feces. This warranty applies
to carpet manufactured using PermaStrand
®
olen bers only and
does not apply to any other bers.
Mohawk Limited Lifetime All Pet Stain Warranty
(SmartStrand
®
Forever Clean products)
Mohawk warrants that the surface pile of this carpet will resist
stains from all domestic pets, including vomit, urine or feces, for
the life of the carpet from the original date of installation. If above-
mentioned stains are saturated and result in wicking, these stains
will release with additional recleaning for the life of the carpet
from the original date of installation. (Wicking is dened as a
reappearance of previously cleaned stains due to liquid remaining in
carpet backing or padding.) If permanent staining should occur that
cannot be removed using recommended methods by a certied
carpet-care professional, Mohawk will handle such claims as stated
in the "Mohawk's Limited Liability" section of this booklet.
What Is Not Covered
Specically excluded from this warranty is damage or stains
caused by any vomit, urine or feces other than domestic pets. This
warranty applies only to carpet manufactured with the specic
above-mentioned bers and not to any other product.
Pet urine can erode and destroy carpet backing, resulting in carpet
delamination which is not covered under this warranty. This
warranty applies to stains only and does not cover odors.