General Residential Limited Warranty LVT
Residential LVT Limited Warranty Residential LVT Flooring Collections & Warranty Chart 3 Warranties Defined 3 • Manufacturing Defects • Waterproof • Moisture Resistant • Household Stain Resistant • Wear Resistant General LVT Residential Limited Warranty Conditions & Owner Obligations 4 Warranty Details 5 Installation Guide - LVT Click 8 Care & Maintenance 11 How to File a Claim 13 2 This document is reviewed on an ongoing basis.
LVT Residential Collections LVT Residential Collections: Woodlands LVT Residential Warranty Chart: WARRANTIES 20 s year Moisture Resistant Household Stain Resistant Warranty Wear Resistance Warranty identi a re Woodlands Waterproof Warranty l Manufacturing Defects Warranty Details & Definitions of Residential Warranties Warranties as defined below ensure that your floor manufactured by Mohawk Flooring will perform properly for the stated warranty period when installed in accordance with Resi
General LVT Residential Limited Warranty Conditions & Owner Obligations These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular LVT flooring. 2.
LVT Residential Warranty Details What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Improper Installation: Material installed not in accordance with the manufacturer’s Residential Installation Guide LVT Click* including any and all problems caused by the use of non-recommended adhesive, underlayment and/or preparation of the substrate are not warranted.
Residential Warranty Details Warranty Remedy If your floor fails to perform as stated in the applicable General LVT Residential Limited Warranty, manufacturer will determine whether it will assist in the repair of the defective area or supply new manufacturer material of the same color, design or grade if available. If unavailable or discontinued, manufacturer reserves the right to select and supply similar manufacturer material.
Residential Warranty Details LVT Residential Limited Warranty Proration The following prorated schedule applies to material value for Residential warranty flooring: Labor Reimbursement Proration (Reasonable Labor Costs) 4th Year up to 50% 5th Year up to 50% 6th – 10th Year 0% 1st Year up to 100% 2nd Year up to 100% 3rd Year up to 50% s year identi a re 20 l Material Proration 1st Year 100% / 2nd Year 100% 3rd Year 100% / 4th Year 100% 5th Year 100% / 6th Year 100% 7th Year 9% / 8th Year 90% 9th
Residential Installation Guide – LVT Click Residential Installation Guide - LVT Click Materials Required for Installation: • Tape Measure • Square Ruler • Utility Knife • Chalk Line • Scrap piece of LVT/P material tapping to tighten joints • Small Hand Roller (Seam Roller) Acceptable Underlayments Our LVT Click products can be installed directly over most existing floor coverings, except for carpet, laminate, floating floors systems and cushioned vinyl flooring.
Residential Installation Guide – LVT Click Start of Installation It is the installer’s responsibility to inspect the flooring prior to installation to ensure that there are no visual defects. Do not install flooring with visible defects. If visible defects are present, contact your retailer immediately. • Floor must be clean, smooth, flat and dry before installation. • Check the tongue and groove to assure it is free of debris or damage.
Residential Installation Guide – LVT Click Treads, Risers and Ramps It is recommended to glue down LVT click products on all treads, risers and wheelchair ramps. Check with your Mohawk retailer on the appropriate adhesive. Apply the adhesive following the manufacturer’s instructions. Install the riser after installing the tread. Install stair nose moldings afterwards to protect the edge of the LVT.
Care and Maintenance Guide - Residential LVT Care & Maintenance Guide – Residential Your LVT flooring will provide years of carefree use. You will find that it is not only beautiful, but durable. It is also much easier to maintain than most other flooring products, thanks to its tough protective finish and moisture resistance. It only takes a few simple care and maintenance steps to keep your floor looking beautiful for years to come.
Care and Maintenance Guide - Residential How to Treat Stains, Spills & Scuffs Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for our LVT flooring. Always rinse the affected area with clean water after treatment.
How to File a Claim How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with the manufacturer and help you answer any questions you may have. After a warranty claim is properly filed, the manufacturer’s service coordinator will designate a representative to evaluate the warranty claim.
