Warranty Guide

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This document is reviewed on an ongoing basis.
MHK91516
How to Treat Stains, Spills & Scuffs
Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for
our LVT flooring. Always rinse the affected area with clean water after treatment.
The Stain or Spill
– acids, alkalis, blood, catsup, mustard, food, fruit, fruit juices, candy, cleaners, strong soaps, dye, dye
markings, urine and feces, grass, iodine, mercurochrome and rust
The Remedy
•
First, remove as much solid material as possible.
•
Scrub area with cleaner full strength.
•
Rub the area with a 10/1 dilution of water/liquid bleach.
•
Rub the area with isopropyl alcohol.
• If rust stain does not respond, use lemon juice or a cream of tartar solution.
The Paint & Solvent Spills
– Dry cleaning fluids, lacquer and latex paint, nail polish, solvents, oil-based paints, wood
stains and varnish
The Remedy
•
If substance is dry, gently peel it from the floor. Avoid sharp instruments that could scratch floor.
•
Scrub area with non-abrasive cleaner.
•
Rub lightly with odorless mineral spirits or paint thinner.
NOTE: Do not use acetone or nail polish remover!
Substances That Won’t Wipe Up
– adhesives, chewing gum, oil, grease, candle wax and tar
The Remedy
•
First, remove as much solid material as possible.
•
Carefully remove excess with a spoon or fingernail.
•
Scrub area with non-abrasive cleaner.
•
Rub lightly with odorless mineral spirits, isopropyl alcohol or lighter fluids.
Scuffs & Smudges
– rubber heel marks, shoe polish, scuffs and smudges
The Remedy
•
Rub the scuff with fingertip, rubber will come right off. The friction from the rubbing will remove rubber.
•
Scrub area with non-abrasive cleaner.
• Rub lightly with isopropyl alcohol or lighter fluid.
CAUTION!
Isopropyl alcohol, lighter fluid, odorless mineral spirits and paint thinner are flammable solvents. Carefully read and follow
cautionary information on their respective labels. Keep traffic off treated area for 30 minutes.
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Care and Maintenance Guide - Residential