Warranty Guide
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as determined solely by INVISTA, will be provided.
Cash refunds will not be oered.
The following are some examples of exclusions
from this limited fade resistance warranty:
- Changes in carpet color due to air purifiers,
photocopiers, or other electronic equipment that
emit significant amounts of ozone.
- Changes in carpet color resulting from external
causes, such as spills of household chemicals,
improper cleaning and other non-food and non-
beverage substances.
- Gradual fading over time from pesticides, cleaning
agents, benzoyl peroxide and other household
items.
- Noticeable color change due to accumulation
of dry soil as a result of foot trac from normal,
indoor household use.
*American Association of Textile Chemists and Colorists.
Satisfaction Replacement
If at any time during the 60 day Satisfaction
Replacement term you wish to change your new
carpet – for any reason (other than as expressly
noted below), Lowe’s will coordinate replacement
with another style or color of carpet of
comparable cost. Should you wish to replace the
carpet with carpet at a higher cost, you may do
so by paying the dierence in price. No monetary
compensation will be paid if a lower price of
carpet is selected. This is a one-time replacement
and does not cover the cost of labor to install
the replacement carpet you select. Labor costs
will reflect actual cost to install carpet and not
promotional labor rates Lowe’s may be oering
at that time. Contact the Lowe’s store where you
purchased the carpet if you wish to use your 90
day Satisfaction Replacement.
The Satisfaction warranty does not apply
to conditions covered by any warranty. No
replacements will be made for carpet that has
been glued down, subject to abuse, vandalism,
alteration, or damage caused by smoke, fire,
flood, wind, lightning, or any disaster.