Warranty Guide

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* Throughout this limited lifetime brochure, INVISTA
defines lifetime carpet coverage as the life of the
carpet which begins on the date of purchase.
Proration may apply to lifetime limited warranties.
Labor costs may not be included. See the following
pages in this warranty brochure for complete details.
Warranty details are also available on Lowes.com/
Stainmaster or by calling 1-800-438-7668.
** The above listed limited warranties will be
extended to the longer period stated if STAINMASTER®
carpet cushion is purchased at the same time as a
particular brand of STAINMASTER® carpet and is
installed under the STAINMASTER® carpet.
Service
To obtain service under any of the warranties in this
brochure, please contact the Lowe’s store where you
purchased the carpet.
Carpet Care & Maintenance Guidelines
Stain Removal. Treatment of the aected area should
begin immediately upon discovery. The more time that
elapses before treatment, the more dicult a stain may
be to remove.
1. Act quickly when anything is dropped or
spilled. Remove spots before they dry.
2. Always work from outer edge of the stain
towards the center to avoid spreading.
3. Remove any solid particles that are present
with a spoon or dull knife.
4. Blot up the stain with a white cloth or paper
towel. Do not rub as the carpet may fuzz.
5. If carpet is under warranty call manufacturer’s
“800” number for further instruction.
TruSoft™
Active
Family™
Solar-
Max™
Essentials™
Food
& Bev.
Stains
Lifetime* Lifetime* Lifetime* Lifetime*
Pet Urine Lifetime* Lifetime* Lifetime* Lifetime*
Soil Lifetime* Lifetime* Lifetime* Lifetime*
Texture
Retention
20
years**
20
years**
20
years**
10 years
Abrasive
Wear
20
years**
20
years**
20
years**
10 years
Fade
(SolarMax™)
n/a n/a 25 n/a
Anti-
Static
Lifetime* Lifetime* Lifetime* Lifetime*
Stairs Included Included Included n/a
Satisfaction
Replacement
90 day 90 day 90 day 90 day
Deluxe Collection™