Warranty Guide
16
Disclaimer of Implied Warranties
All implied warranties which may arise by
implication of law or application of course of
dealing or usage of trade, including but not limited
to, implied warranties of merchantability, or fitness
for a particular purpose are expressly excluded.
There are not warranties which extend beyond the
description on the face hereof. Visit stainmaster.com
where you can register your warranty and obtain
complete carpet care and cleaning information.
Lowe’s STAINMASTER® carpet Extended
Warranties – Owner’s Obligations to Maintain
Warranty Coverage and General Terms and
Conditions. These warranties only apply to:
1. Carpet that is part of the Lowe’s
STAINMASTER
®
carpet Collection.
2. Carpet installed in owner-occupied
indoor residential space where no
commercial activity, including rental or
day care, takes place. Warranty service
applies to qualified carpet purchased
and installed in the USA.
3. Carpet that has been properly
maintained which includes prompt
attention to spots and spills using
procedures as outlined in the “Carpet
Care” section of this brochure. Failure
to follow the carpet care maintenance
and spot removal recommendations and
requirements could void all or part of
your warranty coverage.
4. Carpet that has been professionally
cleaned at least as frequently as
every 24 months from the date of
installation. It is required that the carpet
cleaning technician use a hot water
extraction cleaning method. Keep your
cleaning receipts. While cleaning can
be performed by any company, we
recommend you use only approved
cleaning technicians. Improper or
incorrectly performed cleaning voids this
warranty. Failing to do so can void your
warranty coverage.
5. Properly installed carpet. Improper
installation can cause problems with
your carpet. (Examples are wrinkling
due to insucient stretch, loss of tufts
due to improper seaming, and seam
peaking.) Area rugs are not covered.
• Lowe’s is not responsible for
damage caused by smoke, fire,
flood, wind, lightning, or any
natural disaster: or for carpet
that has been burned, torn,
cut, or stained due to improper
maintenance, abuse, vandalism
or alteration.