Residential Warranty Guide Sheet Vinyl Flooring
Residential Warranty Guide Sheet Vinyl Flooring Mohawk Residential Warranty Chart WARRANTIES Waterproof Warranty Mold & Mildew Resistant Warranty Yellowing Stain Household Resistant Stain Resistant Warranty Warranty Scuff Resistant Warranty Wear Resistance Warranty Pet Shield Warranty a identi 20 year identi a s Cold Crack Warranty l s re Strike L lifetime re Majesty Contract & Expansion Resistant Warranty Curl-Crack-RipTear-Gouge Resistant Warranty l Manufacturing Defects Warranty
Residential Warranty Guide Sheet Vinyl Flooring Warranties Defined Warranties as defined below ensure that your Mohawk floor will perform properly for the stated warranty period when installed in accordance with Mohawk Residential Installation Guide over approved substrates and underlayments and using the recommended adhesives and bond/seam sealers with proper care and maintenance. Manufacturing Defects Warranty ensures that your floor will be free of manufacturing defects.
Residential Warranty Guide Sheet Vinyl Flooring These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Home Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular vinyl flooring. 2.
Residential Warranty Guide Sheet Vinyl Flooring What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Loose lay installation of more than 25 square yards and no more than one seam. 3. Improper Installation: Material installed not in accordance with Mohawk Residential Installation Guide*, including any and all problems caused by the use of non-recommended adhesive or seam bonds/sealer, underlayment and/or preparation of the substrate are not warranted.
Residential Warranty Guide Sheet Vinyl Flooring Warranty Remedy If your Mohawk floor fails to perform as stated in the applicable Mohawk Residential Warranty Guide, Mohawk will determine whether it will assist in the repair of the defective area or supply new Mohawk material of the same color, design or grade if available. If unavailable or discontinued, Mohawk reserves the right to select and supply similar Mohawk material.
Residential Warranty Guide Sheet Vinyl Flooring Mohawk Residential Limited Warranty Proration The following prorated schedule applies to material value for all Mohawk Residential warranty flooring: Labor Reimbursement Proration (Reasonable Labor Costs) 1st Year up to 100% 2nd Year up to 100% 3rd Year up to 50% 4th Year up to 50% 5th Year up to 50% 6th – 25th Year 0% year a identi L 11th Year 80% / 12th Year 70% 13th Year 60% / 14th Year 50% 15th Year 40% / 16th Year 30% 17th Year 25% / 18th Year 20
Residential Warranty Guide Sheet Vinyl Flooring How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with Mohawk and help you answer any questions you may have. After a warranty claim is properly filed, Mohawk’s service coordinator will designate a representative to evaluate the warranty claim.
