General Residential Limited Warranty SHEET VINYL
MOHAWK Residential Sheet Vinyl Limited Warranty Warranty Chart 3 Warranties Defined 4 • Manufacturing Defects • Contract & Expansions Resistant • Curl-Crack-Rip-Tear-Gouge • Waterproof • Mold & Mildew Resistant • Scuff Resistant • Household Stain Resistant • Yellowing Stain Resistant • Wear Resistant General Residential Limited Warranty Conditions & Owner Obligations 5 Warranty Details 6 Installation Guidelines 9 Care & Maintenance 19 How to File a Claim 21 2 This document i
MOHAWK Residential Warranty Chart WARRANTIES Manufacturing Defects Warranty re l Strike year 10 l re 12 Force s Curl-CrackRip-TearGouge Resistant Warranty Mold & Mildew Resistant Warranty Waterproof Warranty Scuff Resistant Warranty Household Stain Resistant Warranty Yellowing Stain Resistant Warranty Wear Resistance Warranty a identi year identi a s Contract & Expansion Resistant Warranty 3 This document is reviewed on an ongoing basis.
MOHAWK Details & Definitions of Residential Warranties Warranties as defined below ensure that your floor will perform properly for the stated warranty period when installed in accordance with Mohawk Residential Installation Guide over approved substrates and underlayments and using the recommended adhesives and bond/seam sealers with proper care and maintenance. Manufacturing Defects Warranty ensures that your floor will be free of manufacturing defects.
MOHAWK General Residential Limited Warranty Conditions & Owner Obligations These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Home Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular vinyl flooring. 2.
MOHAWK Residential Warranty Details What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Loose lay installation of more than 25 square yards and no more than one seam. 3. Improper Installation: Material installed not in accordance with Mohawk US Residential Installation Guide*, including any and all problems caused by the use of non-recommended adhesive or seam bonds/sealer, underlayment and/or preparation of the substrate are not warranted.
MOHAWK Residential Warranty Details Warranty Remedy If your Mohawk floor fails to perform as stated in the applicable Mohawk General Residential Limited Warranty, Mohawk will determine whether it will assist in the repair of the defective area or supply new material of the same color, design or grade if available. If unavailable or discontinued, Mohawk reserves the right to select and supply similar material.
MOHAWK Residential Warranty Details Mohawk Residential Limited Warranty Proration The following prorated schedule applies to material value for all Mohawk Residential warranty flooring: Labor Reimbursement Proration (Reasonable Labor Costs) 1st Year up to 100% 2nd Year up to 100% 3rd Year up to 50% 4th Year up to 50% 5th Year up to 50% 6th – 25th Year 0% year a identi s year identi a re 12 l re 10 s l Material Proration 1st Year 100% 2nd Year 100% 3rd Year 100% 4th Year 100% 5th Year 90%
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Mohawk Residential Installation Guide - Sheet Vinyl Flooring There are three methods of installation suitable for Mohawk Residential sheet vinyl flooring: The installation method used is dependent upon the day-to-day activities and the overall floor dimensions. 1. 2. 3.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Acceptable Underlayments: • Wood Underlayment Wood underlayment panels require a double layer construction and must be underlayment grade as specified and warranted by the manufacturer. Always fasten underlayment panels in accordance with the manufacturer’s recommendations. Any failure of the underlayment or Mohawk flooring as a result of the underlayment is NOT the responsibility of Mohawk. Any porous wood underlayment must be primed.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Releasable Installation Method using Pressure Sensitive Adhesive Steps Step 1 Prepare substrate in order for the surface to be clean, smooth, flat and dry. Under cut all wooden door jambs to maintain a 1/8” relief gap. Step 2 Place acrylic double face tape at all doorways where a transition strip is needed, next to sliding doors, in front of tubs and shower stalls, and similar areas where an expansion gap will not be covered with trim.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Seaming Instructions in a Releasable Full Spread Installation Method using Pressure Sensitive Adhesive 1. After adhesive is rolled on and completely dry, position the flooring by over-lapping the seam edges. (Make sure to match patterns.) 2. With a straight edge and a sharp utility knife, cut through both layers of flooring material (double-cut) at the designated match point.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Loose-Lay Installation Instructions Loose-Lay Installation method is only appropriate for up to 25 square yards and only 1 seam. NOTE: Areas with rolling traffic, heavy pivot points, high traffic and stairs/steps/landings are not recommended for Loose-Lay application.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Seaming in a Loose-Lay Installation: 1. Position the flooring by over-lapping the seam edges (Make sure to match patterns). 2. With a straight edge and a sharp utility knife, cut through both layers of flooring material (double cut) at the designated match point. Make sure the utility knife blade is held in an upright position for a clean 90 degree cut. 3. Remove and discard waste material. 4.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Permanent Full Spread Installation Method The Permanent Full Installation Method can be used for “special needs” areas, such as those with rolling traffic, extremely high traffic, or areas with accelerated concrete moisture up to 8 lbs. The permanent full spread installation method must be used in new construction.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring • Ceramic (well bonded) • Terrazzo (well bonded) • Self-leveling and patching compounds (latex fortified Portland cement based only) • Resilient floor (no more than 1 layers, well bonded, non-cushioned – residential applications only) • Radiant heat floors (not exceeding 85°F (29°C) and approved by the manufacturer for the use of their product with resilient vinyl flooring applications) • OSB (underlayment grade) OSB underlayment panels must be
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Trowel Specifications Application Width x Depth x Spacing Spread Rate Type of Installation 1/16” x 1/32” 1/32” U Notch Trowel (1.6 mm x 0.8 mm x 0.8 mm U) Up to 350 sq. ft./ gal (Up to 8.6 sq.
MOHAWK Residential Installation Guide – Sheet Vinyl Flooring Additional Instructions/Notes: • Always inspect the flooring thoroughly before installation. • DO NOT slide heavy appliances or furniture over or across the flooring. Always lift objects and place them on a hard board between the flooring and object and gently reposition them. • Use caulk next to bathtubs, showers, sliding doors, patio doors, around metal door jambs or similar areas.
MOHAWK Residential Care and Maintenance Guide Mohawk Residential Care & Maintenance Guide Your Mohawk luxury fiberglass vinyl flooring will provide years of carefree use. You will find that it is not only beautiful, but durable. It is also much easier to maintain than most other flooring products, thanks to its tough protective finish and moisture resistance. It only takes a few simple care and maintenance steps to keep your floor looking beautiful for years to come.
MOHAWK Residential Care and Maintenance Guide How to Treat Stains, Spills & Scuffs Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for vinyl flooring. Always rinse the affected area with clean water after treatment.
MOHAWK How to File a Claim How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with Mohawk and help you answer any questions you may have. After a warranty claim is properly filed, a service coordinator will designate a representative to evaluate the warranty claim.