Use and Care Manual

ManualsBrandsMohawk ManualsFlooringElite Fragment Oak 20 Mil T x 7.64 in. W x 48 in. L Click Lock Waterproof Lux Vinyl Plank Flooring (23.86 sq. ft./Case)

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MOHAWK ELITE LIMITED WARRANTY

Mohawk warrants its Luxury Vinyl Flooring for defects in material and/or workmanship that relate to the performance of the flooring in accordance

with the terms of these warranties for the pro-rated time period and during the stated period of the warranty.

Limited Warranties

The following limited warranties apply to all Mohawk Luxury Vinyl Flooring products:

Joint Integrity

Mohawk warrants that the locking system contained in your Luxury Vinyl Flooring will not fail.

Manufacturing Defects Warranty

Mohawk warrants that your Luxury Vinyl Flooring will be free of manufacturing defects.

Waterproof Warranty

Mohawk warrants that your Luxury Vinyl Flooring will be 100% waterproof and the structural integrity of the oor will not be signicantly diminished by

exposure to water¹.

Household Stain Resistance Warranty

Mohawk warrants your Luxury Vinyl Flooring will resist stains from common household products, excluding permanent marker, permanent dyes and

finishing stains.

Wear Resistance Warranty

Mohawk warrants that your Luxury Vinyl Flooring will resist wearing through the wear layer under normal household conditions

These limited warranties are subject to the conditions described in the “Conditions” section below.

1 TheWaterproofWarrantyappliestotheHomeExpressionsLVTproductitselfanddoesnotextendtodamageofthesuboororadhesives.Thewarrantyreferstotopicalmoisture

ortopicalwaterexposure.Itdoesnotcovermoistureorwatercomingfrombelow/underneaththeproductanddoesnotcoveroodingorintentionaldamageormisuse.

2 Wearing-throughisdenedascompletelossofthewearlayersothattheprintedpatternordesignisaltered.Glosschangeisnotconsideredwearandisnotcoveredbythiswarranty.

Product Specic Warranties and Warranty Periods

The following chart shows additional limited warranties that are available for specific Mohawk Luxury Vinyl Flooring products. To check which

warranties apply to your product, locate the product box on the left side that matches your flooring type. Then, note the claimed warranties from the

columns to the right.

This chart also shows the warranty period for each product. The warranty period applies to all standard and product-specific warranties.

PRODUCT

LIMITED RESIDENTIAL

WARRANTYPERIOD

LIMITED LIGHT COMMERCIAL

WARRANTY PERIOD

PET SAFE

EliteBrisbane4.2mm/12mil 25 Year 6 Year Y

Elite Brisbane 5 mm / 20 mil Lifetime 10 Year Y

Elite Brisbane 6 mm / 20 mil Lifetime 10 Year Y

Elite Paradise Falls 6 mm / 20 mil Lifetime 15 Year Y

Elite Wooded Retreat 6 mm / 20 mil Lifetime 15 Year Y

Product specific warranties include the following, when applicable:

Pet Safe

Mohawk warrants that your Luxury Vinyl Flooring will resist stains from all domestic pets, including stains from vomit, urine, or feces.

OBLIGATIONS OF OWNER

Owner must submit notice of all claims under these warranties to the retailer within the specied warranty period. Claims must be submitted in writing.

These warranties apply to Mohawk Luxury Vinyl Flooring to the extent product is installed and maintained in accordance with our most recent installation and

maintenance procedures. For the most up-to-date procedures, please visit www.Mohawkooring.com. The original owner agrees to provide proof of purchase and

compliance with recommended installation and maintenance procedures when a claim is led.

Summary of content (5 pages)

PAGE 1
MOHAWK ELITE LIMITED WARRANTY Mohawk warrants its Luxury Vinyl Flooring for defects in material and/or workmanship that relate to the performance of the flooring in accordance with the terms of these warranties for the pro-rated time period and during the stated period of the warranty. Limited Warranties The following limited warranties apply to all Mohawk Luxury Vinyl Flooring products: Joint Integrity Mohawk warrants that the locking system contained in your Luxury Vinyl Flooring will not fail.
PAGE 2
If you find a defect or other matter covered by any of the limited warranties described previously, notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with Mohawk and help answer any questions you may have. GENERAL TERMS AND CONDITIONS Mohawk Luxury Vinyl Flooring is warranted as indicated above in continuous climate controlled interior environments. The following general terms and conditions apply.
PAGE 3
Light Commercial Defined Mohawk warrants only first quality products for recommended light commercial use such as those outlined in the below Light Commercial Application Chart. Products will perform as warranted for the stated warranty period when installed in accordance with the Mohawk Luxury Vinyl Flooring Installation Guide over approved substrates and underlayments, using the recommended adhesives if applicable.
PAGE 4
DO NOT use the following on your Mohawk floor: • Soap based detergents • Abrasive or mop-and-shine products • Floor wax • Ammonia • Vacuum cleaner with a rotating beater bar Always read the cautionary information on all cleaners prior to use. IMPORTANT: Never push, pull or drag furniture, appliances or other items across the floor. Always place hardboards over flooring or lift and carry furniture and other heavy items.
PAGE 5
Residential Limited 25 Year Warranty Proration Material and reasonable labor if professionally installed 1st Year 100% 11th Year 80% 2nd Year 100% 12th Year 70% 3rd Year 100% 13th Year 60% 4th Year 100% 14th Year 50% 5th Year 100% 15th Year 40% 6th Year 90% 16th Year 30% 7th Year 90% 17th Year 25% 8th Year 90% 18th Year 20% 9th Year 80% 19th Year 15% 10th Year 80% 20+ Years 10% Residential Limited 15 Year Warranty Proration Material and reasonable labor if professionally installed 1st Ye