Warranty

customer information card by mail or email (this can be completed on our website
www.moistureshield.com). Failure to notify A.E.R.T. of the transfer and register the new
ownership within ninety (90) days of the transfer voids this warranty. This warranty is
transferable only once and only to the first subsequent transferee of the Product, subject to the terms
and conditions herein.
Making a claim: The purchaser or properly registered owner must provide written notice to
A.E.R.T. within thirty (30) days after discovery of any claimed defect or failure covered by this
warranty and before beginning any permanent repair. The notice must describe the location and
details of the defect and such information as is necessary for A.E.R.T. to investigate the claim.
Photos of the product showing the defect or failure are helpful and should accompany the notice. All
claims under this warranty must be addressed to Advanced Environmental Recycling Technologies,
Inc. (A.E.R.T.), 914 N. Jefferson, Springdale, AR 72764, or may be made on the internet at
http://www.moistureshield.com. All claims must include proof of purchase, including the date and
location purchased, along with the original purchase invoice to show that sufficient MoistureShield®
Composite Decking has been purchased to cover the material in the claim. An A.E.R.T.
representative must be granted access to the Product for inspection. A.E.R.T. will not be liable for
any products repaired or replaced without prior written consent from A.E.R.T.
Upon receipt of a claim under this warranty, A.E.R.T. may require possession of all or a
portion of the defective or damaged material prior to making a full or partial refund or providing new
MoistureShield® Composite Decking components.
Installation standards: The Product must be installed according to A.E.R.T.’s printed
installation instructions and all building codes adopted by federal, state or local governments or
government agencies and applicable to the Installation. Failure to properly install the product per
the manufacturer’s published instructions including proper gapping and spacing may affect Product
performance and voids the warranty.
Residential only: This warranty does not apply to MoistureShield® Composite Decking
used in commercial or industrial structures. This is a residential warranty only. A.E.R.T. is not
responsible for any misapplication of its products, intentional damage or damage caused from misuse
or abuse of its products.
Oral statements: A sales representative of A.E.R.T may have made oral statements about
the product described in this warranty. Such statements are not warranties. This writing embodies the
entire limited warranty of MoistureShield® Composite Decking and is a complete and exclusive
statement of the terms and remedies under this limited warranty issued for MoistureShield®
Composite Decking. A.E.R.T shall not be bound by any statement or representation as to the
performance or weatherability of MoistureShield® composite decking products, unless accompanied
by a signed written document from an officer of A.E.R.T.
The purchaser or owner is solely responsible for determining the suitability of
MoistureShield® composite decking for its intended application, including whether the product
conforms to applicable building codes or safety regulations in a particular area.
SPECIFIC EXCLUSIONS: In addition to conditions and exclusions set forth elsewhere in this
document, this warranty does not cover damage or defects resulting from or in any way attributable
to: (a) the improper storage, handling or installation of the Product (including, without limitation,