Warranty

MoJack XT Lift MoJack XT Lift
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LIMITED WARRANTY
For two years for residential use and one year for commercial use MoJack warrants the product against failure due to defect
in material or workmanship when product is used properly. MoJack will replace any defective part at no cost. This warranty
does not cover any product that has been altered or adjusted, or any product that has been misused or abused. THIS IS THE
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY. MOJACK DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOJACK SHALL NOT BE LIABLE
FOR ANY INCIDENTIAL OR CONSEQUENTIAL DAMAGES. SOME STATES OR PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF THE IMPLIED WARRANTIES OR THE REMEDIES FOR BREACH OF THE IMPLIED
WARRANTIES, SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO
PROVINCE.
What does this warranty cover?
This warranty covers against a failure due to a defect in material or workmanship within two years of purchase for residential
use and within one year of purchase for commercial use.
What does this warranty NOT cover?
This warranty does not cover any MoJack which has been altered or adjusted in any way from its original model.
It will not cover any MoJack which has been damaged due to misuse, abuse, accident or negligence. This warranty does not
cover incidental or consequential damages.
What is the period of coverage?
Two-year warranty for residential use, one-year for commercial use from date of purchase for the original owner.
What will MoJack do to correct problems?
We will replace any defective part (within the coverage period) at no charge.
How can I get service?
In order to be eligible for service under this warranty you MUST register your MoJack within thirty (30) days of
purchasing. You must keep your receipt as proof of date of sale. You can register your new MoJack on our website at
www.themojack.com or by calling our toll-free number 1-877-575-3173.
How do I contact MoJack about a warranty issue?
You can contact us from our website at www.themojack.com or by calling our toll-free number 1-877-575-3173.
Do I have other rights under State Law?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
What is the return policy?
Within thirty (30) days of the date that you receive your MoJack. Please contact MoJack for return policies and
procedures at our toll-free number 1-877-575-3173 or by email at [e-mail].
How do I make a return?
Contact us within the return period. We will issue you a Return Merchandise Authorization (RMA) to place on the outside of the
box. All merchandise must be shipped back in its original packaging. We will make arrangements for the MoJack to be picked
up by a national carrier.
In what form will I receive my refund?
This is at our discretion. If receiving a refund, please allow four weeks for the credit to process to your account. Return service
fees will be deducted from the amount of the refund.
Are shipping charges refundable?
No.
Does MoJack have a return service fee policy?
Yes. Returns and refunds impose an extra workload on our parts. Rather than pass this cost on to the customer through higher
product prices, we are consistent with others within our industry by requiring nominal service fees in the event of returns. The
service fee is 20%.
How do I contact MoJack?
You can call our toll-free number 1-877-575-3173 or by email at [e-mail].
Warranty and Returns
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Parts List
6
Item
No. Qty. Description
Lift Arm Inserts
Grip Handle
Crank Handle
Support Rod
Safety Strap
2
1
1
2
2
7
8
9
10
1
Item
No. Qty. Description
Tower
Lift Arm
Base
Wheel
Wheel Pads
1
1
1
2
2
2
3
4
5
6
5
4
6
Carrier