Polycom RMX 1500/2000/4000 Release Notes for Maximum Security Environments Version 7.5.0.
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Table of Contents New Hardware - RMX 1500 ..............................................................................1 New Hardware - MPMx Media Card.................................................................2 Version 7.5.0.J - New Security Features ........................................................3 Version 7.5.0.J - Changes to Existing Security Features .............................4 Version 7.5.0.J - New Features........................................................................
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Fast Configuration Wizard - RMX 1500 ........................................................ 39 Detailed Description - MPMx Media Card .................................................... 40 Front Panel & LEDs ................................................................................................. 40 Conferencing Capacities .........................................................................................
Gather Network Equipment and Address Information - IP Network Services Required Information .............................................................................................. 66 RMX Hardware Installation ................................................................................... 67 RMX 4000 Multiple Services Configuration .................................................. 67 RMX 2000 Multiple Services Configuration ..................................................
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Conference and Chairperson Passwords ............................................................. 92 USB Restore to Default ................................................................................................... 93 Restore to Factory Security Defaults ..................................................................... 93 Comprehensive Restore to Factory Defaults ..............................................
Content Broadcast Control ........................................................................................... 123 Guidelines ............................................................................................................... 123 Giving and Cancelling Token Ownership ......................................................... 123 Giving Token Ownership .............................................................................. 123 Cancelling Token Ownership ..............................
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Retrieving the Telepresence Layout Mode ................................................. 152 Monitoring Telepresence Mode ........................................................................... 153 Monitoring Ongoing Conferences ................................................................ 153 Monitoring Participant Properties ................................................................ 153 Striping Options ...
New Hardware - RMX 1500 New Hardware - RMX 1500 A new MCU has been added to the RMX family of MCUs. It has the key features of the RMX 2000 and RMX 4000 with the following additions/ changes: Table 1 RMX 1500 Additions and Changes Feature Name Description 1 New card New cards and modified components have been added to the Hardware.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J New Hardware - MPMx Media Card The new MPMx card (Media Processing Module) when installed in RMX running Version 7.5.0.J offers: • Increased resource capacity • New Symmetric HD Video resolutions 720p60 & HD1080p30 fps • Support for H.264 High Profile Two types of MPMx cards are available: • MPMx - S (Single) • MPMx - D (Double) The following table lists the changes in Version 7.5.0.
Version 7.5.0.J - New Security Features Version 7.5.0.J - New Security Features The following table lists the new features in Version 7.5.0.J. Table 3 New Features List Category Feature Name Description 1 General Direct Connection to Polycom RMX™ Serial Gateway S4GW To meet UC APL Public Key Infrastructure (PKI) requirements, the Serial Gateway S4GW is connected directly to the RMX and not to the H.323 network. A new System Flag, V35_ULTRA _SECURED_SUPPORT has been added to support this feature.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Version 7.5.0.J - Changes to Existing Security Features The following table lists the changes to existing features in Version 7.5.0.J. Table 4 1 Feature Changes List Category Feature Name Description General V.35 Gateway Tab in IP Network Service Dialog Box The IP Network Service dialog box has a new tab, V.35 Gateway enabling the administrator to add the gateway to a new or existing IP Network Service.
Version 7.5.0.J - New Features Version 7.5.0.J - New Features The following table lists the new features in Version 7.5.0.J Table 5 1 New Features List Card Configuration Mode Category Feature Name Audio Audio Clarity MPM+ MPMx Audio Clarity improves received audio from participants connected via ISDN/PSTN using the following low bandwidth (4kHz) audio algorithms: G.729a and G.711.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 5 New Features List (Continued) Card Configuration Mode Category Feature Name Conference (cont.) Personal Conference Manager (PCM) MPM+ The Personal Conference Manager (PCM) interface enables the conference chairperson to control various conference features using his/her endpoint’s remote control device. Note: Chairperson users are not supported in Ultra Secure Mode.
Version 7.5.0.J - New Features Table 5 New Features List (Continued) Category Feature Name Card Configuration Mode General (cont.) Resolution Configuration MPM+ MPMx The Resolution Configuration dialog box enables RMX administrators to override the predefined video resolution matrix.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 5 New Features List (Continued) Card Configuration Mode Category Feature Name Video Auto Brightness MPM+ MPMx Auto Brightness detects and automatically adjusts the brightness of video windows that are dimmer than other video windows in the conference layout. 23 H.264 High Profile MPMx The H.
Version 7.5.0.J - Changes to Existing Features Version 7.5.0.J - Changes to Existing Features The following table lists the changes to existing features in Version 7.5.0.J. Table 6 1 Changes to Existing Features Category Feature Name Description Audio Audio Only Message In this version, the administrator can enable an audio message that informs the participant of the lack of Video Resources in the RMX and that he/she is being connected as Audio Only.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.
Version 7.5.0.J - Changes to Existing Features Table 6 Changes to Existing Features (Continued) Category Feature Name Description General (cont.) DTMF Forwarding Suppression Forwarding of the DTMF codes from one conference to another over an ISDN cascading link can be limited to basic operations while suppressing all other operations once the connection between the cascaded conferences is established. Note: ISDN Cascading is not supported in Ultra Secure Mode.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 13 Changes to Existing Features (Continued) Category Feature Name Description General (cont.) System Configuration Flag The flag ITP_CERTIFICATION was added to the system configuration. When set to NO (default), disables the telepresence features in the Conference Profile. Set the flag to YES to enable the telepresence features in the Conference Profile (provided that the appropriate License is installed).
Version 7.5.0.J - Interoperability Tables Version 7.5.0.J - Interoperability Tables Devices The following table lists the devices with which Version 7.5.0.J was tested. Table 7 Version 7.5.0.J Device Interoperability Table Device Version Gatekeepers/Proxies Polycom CMA 5.4.0, 5.2.0.J Polycom DMA DMA 2.3, DMA 2.1.0.J Polycom PathNavigator 7.0.14 Polycom SE200 3.00.07.ER001 Cisco gatekeeper 12.3 Radvision ECS gatekeeper 3.5.2.5 Iptel proxy 1.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 7 Version 7.5.0.J Device Interoperability Table (Continued) Device Version Endpoints 14 Polycom HDX Family 3.0.0, 3.0.1, 2.7.0_J Polycom Telepresence (ITP) Systems 2.6, 2.7 Polycom VSX and V-Series Family 9.0.6.1 Polycom Viewstation Family 7.5.4 Polycom CMA Desktop 5.1.0.0060 Polycom QDX6000 4.0.1 Polycom VVX1500 3.3.1 SoundPointIP 650 3.2.2 Polycom PVX 8.0.16 Polycom VS Family 7.5.
Version 7.5.0.J - Interoperability Tables Table 7 Version 7.5.0.J Device Interoperability Table (Continued) Device Version Tandberg EX90 3.1.3 Tandberg C Family 3.1.3 Tandberg E20 2.2.1 RadVision E.P SCOPIA XT1000 2.0.18 RadVision SCOPIA E.P RV-VC240-2 Microsoft OC client R2 R2 3.5.6907.196 Microsoft Lync client v4.0.7577.0 Vidyo Desktop client 2.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J RMX Web Client The following table lists the environments (Web Browsers and Operating Systems) with which the RMX Web Client was tested.
Version 7.5.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Internet Explorer 8 Configuration When using Internet Explorer 8 to run the RMX Web Client or RMX Manager applications, it is important to configure the browser according to the following procedure. To configure Internet Explorer 8: 1 Close all browsers running on the workstation. 2 Use the Windows Task Manager to verify that no iexplore.exe processes are running on the workstation.
Version 7.5.0.J - Interoperability Tables 8 The Delete Browsing History dialog box closes and the files are deleted. 9 In the Internet Options dialog box, click the Settings button. The Temporary Internet Files and History Settings dialog box is displayed. 10 Click the View objects button. The Downloaded Program Files folder containing the installed Program Files is displayed. 11 Select the CEMAClassLoaderCntl Object file 12 Press the Delete key on the workstation.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Polycom Solution Support Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners.
Version 7.5.0.J - Interoperability Tables Unsupported Features When the ULTRA_SECURE_MODE flag is set to YES, Version 7.5.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Version 7.5.0.J - Upgrade Package Contents The Version 7.5.0.J upgrade package must be downloaded from the Polycom Resource Center and includes the following items: • lan.cfg file • LanConfigUtility.exe • RMX Documentation • — RMX 1500/2000/4000 Version 7.5.0.
Version 7.5.0.J - Upgrade Procedure Version 7.5.0.J - Upgrade Procedure To maximize conferencing performance, especially in high bit rate call environments, a 1 Gb connection is recommended for each LAN connection. Upgrade Paths to Version 7.5.0.J The upgrade options from previous versions to Version 7.5.0.J are summarized in Table 5. Table 9 Upgrade Paths to Version 7.5.0.J Current Version First Intermediate Upgrade Version Key Second Intermediate Upgrade Version Version Key N/A 7.5.0.J Yes 7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J The Install Software information box that the file Copying files is In progress. At the end of the installation process the system displays an indication that the software copying procedure is Completed and that a new Activation Key is required. 6 Click the OK button. 7 On the RMX menu, click Setup > Product Activation. The Product Activation dialog box is displayed with the serial number field completed.
Version 7.5.0.J - Upgrade Procedure A further series of Active Alarms are displayed indicating the progress of the upgrade process. Sometimes, when updating the Version 7.x license key, the system displays the following active alarm: Ignore this Active Alarm and complete this installation procedure. The upgrade procedure takes approximately 20 minutes. Connection to the RMX is terminated and you are prompted to reopen the browser.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J In the Main Screen an MCU State indicator displays a progress indicator showing the time remaining until the system start-up is complete. • If the default POLYCOM user is defined in the RMX Web Client, an Active Alarm is created and the MCU status changes to MAJOR until a new Administrator user is created and the default user is deleted. • If the upgrade process fails, please contact Polycom support.
Version 7.5.0.J - Upgrade Procedure The Product Activation dialog box is displayed with the serial number field completed. 7 In the Activation Key field, enter or paste the Product Activation Key obtained earlier and click the OK button. At the end of the Product Activation process the system displays an indication that the Product Activation Key was successfully installed. 8 When prompted whether to reset the RMX, click Yes to reset the RMX. Sometimes when upgrading from version 5.0.2 to version 7.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J The Login screen is displayed. The version number has changed to 7.0.2. Version Number 15 In the RMX Web Client – Welcome screen, enter your User Name and Password and click Login. In the Main Screen an MCU State indicator displays a progress indicator showing the time remaining until the system start-up is complete.
Version 7.5.0.J - Upgrade Procedure 2 Backup the configuration file. For more information, see the RMX 1500/2000/4000 Administrator’s Guide, "Software Management” on page 19-111. 3 Install MCU Software Version 5.0.2. On the RMX menu, click Administration> Software Management > Software Download. 4 Browse to the Install Path, selecting the Version 5.0.2xx.bin file in the folder where Version 5.0.2 is saved and click Install.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J To use the new features such as Operator Assistance and Gateway Sessions the IVR Services must be updated. For more details, see “Additional/Optional System Updates After Upgrading” on page 20.
Detailed Description - RMX 1500 Detailed Description - RMX 1500 The Polycom® RMX® 1500 supports multiple network protocols - IP (H.323, SIP), PSTN, and ISDN - to extend the power of unified collaboration within the enterprise. The RMX® 1500 user and administrator interface is the same as for the RMX 2000/4000. The RMX 1500 Real-time Media Conference platform offers up to 90 video resources and 360 audio resources.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.
Detailed Description - RMX 1500 Network Connectivity On the RMX 1500 Media and Signaling are on the same network, but have separate IP addresses. However, Management of the RMX is separate network from Media & Signaling. All IP addresses have separate physical LAN connector.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Hardware Monitor - Slot Components On the RMX 1500, each internal component can be viewed via the Hardware Monitor. I Table 2 34 RMX 1500 Slot Components Card/Component Requirement MPMx Media Card (Internal Component). Build-in MPMx card. The internal media card requires the RTM IP 1500 card. RTM ISDN 1500 (Optional) ISDN card for 4 E1/T1 connections. This card is field replaceable.
Detailed Description - RMX 1500 RMX 1500 Properties The RMX 1500 Properties - General Info tab. CNTL 1500 Properties The CTRL_PLUS Properties - General Info tab. RTM IP 1500 Properties The RTM IP Properties - General Info tab.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J LAN Unit List Properties The LAN Unit List Properties. Backplane 1500 Properties The Backplane_PLU Properties - General Info tab.
Detailed Description - RMX 1500 New components have been added to the Hardware Monitor - Diagnostics Test pane: Video/Voice Port Configuration and Resource Report Changes No reset is required when changing the Video/Voice Port Configuration on the RMX 1500. When switching between Flexible Resource Capacity and Fixed Resource Capacity modes, no reset is required. However, the Video/Voice Configuration slider cannot be changed while there are ongoing conferences on the RMX 1500.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Resource Report The resource capacity of RMX 1500 can be viewed in the Resource Report pane: It reflects the MPMx card assembly type (MPMx-S and MPMx-D) and the Resource Allocation Mode (Flexible or Fixed). MCU Type Indication RMX 1500 Banner The RMX model (RMX 2000/RMX 4000/RMX 1500) is indicated in the RMX Web Client banner and in the Welcome heading.
Detailed Description - RMX 1500 Network Service Changes Fast Configuration Wizard - RMX 1500 The Fast Configuration Wizard - IP Signaling tab is available on the RMX 1500. A single IP Address field for the MPMx media card is added to the IP Signaling Tab.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Detailed Description - MPMx Media Card RMX Version 7.0.x supports the latest MPMx (Media Processing Module) card which increases the RMX’s capacity and capabilities. When MPMx cards are installed, the RMX operates in MPMx Mode giving the administrator enhanced control and monitoring of Resource Capacity and usage within the system. MPMx cards are supported only with D-type chassis and software version 7.0.x.
Detailed Description - MPMx Media Card Table 3 MPMx Capacities - RMX 4000/2000/1500 (Continued) Maximum Number of: RMX4000 RMX2000 RMX1500 Number of Participant alerts Unlimited Unlimited Unlimited HTTP (Web) clients connected to the MCU 20 20 20 Address Book entries 4000 4000 4000 Users 100 100 100 Resource Capacities Resource Capacities per Card Assembly The MPMx can be shipped in two card assemblies.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 4 summarizes resource capacities of the various cards that can be installed in an RMX per resolution in CP conferencing (resolution being the deciding factor) .
Detailed Description - MPMx Media Card Table 8 MPMx Resource Capacities - RMX 4000/2000/1500 (Continued) Maximum Number of: RMX4000 RMX2000 RMX1500 HD 720p 30fps Resources 120 60 30 HD 720p 60fps Resources 60 30 15 HD 1080p 30 fps Resources 60 30 15 PSTN Audio Resources 400 400 120 VoIP Audio Resources 1440 720 360 Table 9 lists the maximum resource capacities of RMX 4000, RMX 2000 and RMX 1500 per line rate in VSW conferencing (line rate being the deciding factor) when used with
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Operating Mode Selection During Startup / Restart • When started with Version 7.0.x installed, the RMX enters MPMx Mode by default when no media cards are installed. • The RMX switches between MPMx and MPM+ Card Configuration Modes when MPM+/MPMx cards are removed or swapped while the system is running. • The switch between Card Configuration Modes occurs during the next restart.
Detailed Description - MPMx Media Card MPMx Hardware Monitoring The status and properties of the MPMx Card can be viewed and monitored in the Hardware Monitor list pane. The Hardware monitor pane displays the type(s) of MPM+/MPMx card installed on the RMX 1500/2000/4000. For more information, see the RMX 1500/2000/4000 Administrator’s Guide, "RMX Hardware Monitoring” on page 20-1. MPMx Hardware Diagnostics Diagnostics can be performed on the MPMx card(s) when the MCU is in Diagnostics mode.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J MPMx Resource Report The Resource Report displays the real time resource usage according to the Card Configuration Mode and the selected Resource Capacity Mode. For more details about Resource Report, see the RMX 1500/2000/4000 Administrator’s Guide, "Resource Report” on page 19-68.
Detailed Description - New Security Features Detailed Description - New Security Features (PKI) Public Key Infrastructure PKI (Public Key Infrastructure) is a set of tools and policies deployed to enhance the security of data communications between networking entities.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Offline Certificate Validation Offline Certificate Validation has been enhanced to include the following rules and procedures: Peer Certificates The diagram below illustrates the peer certificate validation procedure. • The credentials of each certificate received from a networked peer are verified against a repository of trusted certificates. (Each networked entity contains a repository of trusted certificates.
Detailed Description - New Security Features Default Management Network The procedure necessary to purchase and install certificates for the Default Management Network of the RMX is unchanged and is described in the RMX 1500/2000/4000 Administrator’s Guide, "Secure Communication Mode” on page F-1.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Default IP Network Service The steps needed to add a certificate to the Default IP Network Service are described in the RMX 1500/2000/4000 Administrator’s Guide,"Modifying the Default IP Network Service” on page 14-13. Managing Certificates in the Certification Repository A Certification Repository dialog box has been added to enable the administrator to add remove and monitor certificates on the RMX.
Detailed Description - New Security Features For information about purchasing certificates see the RMX 1500/2000/4000 Administrator’s Guide, "Purchasing a Certificate” on page F-1.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Adding Trusted Certificates To add a certificate to the repository: Repeat steps 1 - 4 for each certificate that is to be added to the Certification Repository. 1 In the Trusted Certificates tab click the Add button. The Send Certificate dialog box is displayed. 2 Send the certificate to the RMX.
Detailed Description - New Security Features Option. Send Certificate File After you have received the certificate file from the Certificate Authority: a Click Send Certificate File. The Install File dialog box is displayed. File Types b Select the Certificate File Format: PEM, DER, PKCS#7/P7B or PKCS#12PFX. c Enter the certificate file name in the Install File field or click the Browse button. The Open file dialog box is displayed.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Personal Certificates (Management and Signaling Certificates) Default Management and Default IP Network Service certificates can be viewed in the Personal Certificates tab. They are listed alongside the service to which they are attached.
Detailed Description - New Security Features 1 In the CRL List tab, click the Add button. 2 The Install File dialog box is displayed. File Types 3 Select the Certificate File Format: PEM or DER. 4 Enter the certificate file name in the Install File field or click the Browse button. 5 The Open file dialog box is displayed. The files are filtered according to the file type selected in Step b.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J The certificate is removed and the RMX displays an RMX Web Client/Manager disconnection confirmation dialog box. 56 3 Click the OK button. 4 Login to the RMX to proceed with further management tasks.
Detailed Description - New Security Features Machine Account User names can be associated with servers (machines) to ensure that all users are subject to the same account and password policies. For enhanced security reasons it is necessary for the RMX to process user connection requests in the same manner, whether they be from regular users accessing the RMX via the RMX Web Browser / RMX Manager or from application-users representing applications such as CMA and DMA.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J • Multiple application-users can be configured the same FQDN name if multiple applications are hosted on the same server • If the system is downgraded the application-user’s FQDN information is not deleted from the RMX’s user records. • A System Flag, PASS_EXP_DAYS_MACHINE, enables the administrator to change the password expiration period of application-user’s independently of regular users.
Detailed Description - New Security Features Integration with Microsoft® Active Directory™ It is possible to configure direct interaction between the RMX and Microsoft Active Directory for Authentication and Authorization of Management Network users. The following diagram shows a typical user authentication sequence between a User, RMX and Active Directory.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J • — Successful user logins — Failed user login attempts User passwords and user lockout policy for external users are managed via Active Directory’s integration with the user’s host machine. • Enabling or disabling Active Directory integration does not require a reset. • In Standard Security Mode multiple accounts of all user types are supported.
Detailed Description - New Security Features Table 11 Directory Services - Configuration (Continued) Field Description Authentication Type Select the Authentication Type from the drop-down menu: • • 3 Plain Text NTLM Click the Role Mapping tab. The Directory Services - Role Mapping dialog box is displayed. Each of the RMX user types: Administrator, Auditor, Operator and Chairperson can be mapped to only one Active Directory Group or Role according to the customer’s specific implementation.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Multiple Networks SIP is not supported in Ultra Secure Mode. Media, signaling and Management networks can be physically separated on the RMX system to provide enhanced security. This addresses the requirement in an organization that different groups of participants be supported on different networks. For example, some participants may be internal to the organization while others are external.
Detailed Description - New Security Features Guidelines • Multiple Services system mode is a purchasable option and it is enabled in the MCU license. • Multiple Services system mode is enabled when the system configuration flag MULTIPLE_SERVICES is added and set to YES. The MULTIPLE_SERVICE System Flag cannot be set to YES when IPv6 Addressing is enabled. • This option is supported with MPM+ and MPMx media cards. • Multiple Network Services are supported in MCUs with at least 1024MB memory only.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J • • Only one DNS server can be defined for the entire configuration. It is recommended to define it in one of the IP Network Services (signaling) and not the Management Network to enable dialing in/out using names. — In the Network Services that do not include the DNS, use the IP addresses of the various devices to define them in the Network Services.
Detailed Description - New Security Features 2 address, see the RMX 1500/2000/4000 Deployment Guide for Maximum Security Environments, "Procedure 2: Gather Network Equipment and Address Information” on page 1-11. Hardware Installation and Setup 3 — Mount the RMX in a rack. For more details see the RMX 1500/2000/4000 Deployment Guide for Maximum Security Environments, "Procedure 1: Hardware Installation and Setup” on page 1-3. — Connect the necessary cables.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J At this point, the Management Network can be modified to match the required local network settings. If the RMX 2000 you are upgrading does not include RTM ISDN or RTM LAN cards, you must install at least one RTM LAN card to enable the definition of multiple Network Services. If no RTM ISDN or RTM LAN cards are installed, the RMX 2000 works in a single Network Service mode and an alarm is issued by the system.
Detailed Description - New Security Features RMX Hardware Installation When connecting the LAN cables of the various networks to the RMX it is recommended to use a color system to differentiate between the networks, for example, using colored cables.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Figure 2 shows the cables connected to the RMX 4000 rear panel, when one RTM ISDN and three RTM LAN cards are installed providing IP and ISDN connectivity. The RTM ISDN card can be used for both ISDN and IP calls and only one IP network Service is associated with each RTM LAN card.
Detailed Description - New Security Features Connecting the cables to the RTM LAN: If RTM LAN or RTM ISDN cards are not installed on the RMX, they must be installed before connecting the additional network cables for media and signaling.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 19 LAN Connections to the RTM IP RTM IP Port Description MNG – MNG B Management Shelf Shelf Management LAN 3 – LAN 4 – Modem Modem RMX Configuration Once the network cables are connected to the RMX unit, you can modify the default IP Network Service and add additional Network Services.
Detailed Description - New Security Features The New IP Service - Networking IP dialog box opens. 3 Define the following fields: Table 20 Default IP Network Service – IP Field Description Network Service Name Enter the IP Network Service name. Note: This field is displayed in all IP Signaling dialog boxes and can contain character sets that use Unicode encoding. IP Network Type Select the IP Network environment. You can select: • • • H.323: For an H.323-only Network Service.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 20 Default IP Network Service – IP (Continued) Field Description Media Card 1 Port 1 IP Address If only one network is connected to this media card, it is enough to assign one media card to this Network Service. In such a case, enter one IP address for the media card according to the LAN Port used for the connection.
Detailed Description - New Security Features The Service Configuration dialog box opens. All the flags must be manually added to this dialog box. For a detailed description of the flags and how to add them, see the RMX 1500/2000/4000 Administrator’s Guide, "Manually Adding and Deleting System Flags” on page 19-21. Flags defined per Network Service override their general definition in the System Configuration.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J — SEND_SIP_BUSY_UPONRESOURCE_THRESHOLD 5 Click the Routers tab. 6 Define the routers used in this network and that are other than the routers defined in the Management Network. The field definitions of the Routers tab are the same as for the Default Management Network. For more information see the RMX 1500/ 2000/4000 Administrator’s Guide, "Click the Routers tab.” on page 14-16. 7 Click the DNS tab.
Detailed Description - New Security Features 9 Click the Gatekeeper tab. 10 Define the Primary and Alternate Gatekeepers and at least one Alias for this network Service. The field definitions of the Gatekeeper tab are the same as for the Default IP Network Service. For more information see the RMX 1500/2000/4000 Administrator’s Guide, "Click the Gatekeeper tab.” on page 14-17. In Multiple Services mode, an Alias must be defined for the specified gatekeeper. 11 Optional. Click the Ports tab.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J The next time you access this menu, a check mark is added next to the network service type to indicate its selection as default. To set this IP Network Service for both H.323 and SIP connections, repeat step 2 and select the option you need.
Detailed Description - New Security Features The registration is defined in the Conference Profile - Network Services tab. In the IP Network Services table, the system lists all the defined Network Services (one or several depending on the system configuration). • To register the conferencing entity to which this profile is assigned to a Network Service, in the Registration column click the check box of that Network Service.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Gateway Profiles To enable the RMX to call the destination endpoint/MCU via IP connection, the Network Service for the call must be selected in the Gateway Profile dialog box. The Network Service set as default is used if no other Network Service is selected. If the same Network Service is used for H.323 and SIP calls, the Network Service Environment must include both H.323 and SIP settings.
Detailed Description - New Security Features Signaling Monitor The Signaling Monitor pane includes the list of the IP Network Services defined in the system (up to two in RMX 1500/2000 and up to four in RMX 4000). Double-clicking a Network Service, displays it properties and status. Conferencing Each conference on the RMX can host participants from the different IP Network networks simultaneously.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Reserving Video Resources for a Conference When defining a new ongoing conference or a conference reservation, you can select the Network Service that will be used to reserve the required resources. If no Network Service is selected, the default Network Service is used.
Detailed Description - New Security Features Resource Report The Resource Report displays the resource usage in total and per Network Service in a table format. The Resources per Service table provides the actual information on resource usage and availability per network Service and provides an accurate snapshot of resources usage in the system. You can select the graph to display: select either Totals (default) or the Network Service.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Antivirus McAfee® SDK Antivirus, included in this version, can be enabled/disabled, updated and scanning times can be set and scheduled. The McAfee® SDK Antivirus application scans the following types of files: • All files that are sent and loaded to the RMX • All RMX versions • IVR files • TLS certificates • Restore and Backup configuration files • McAfee® SDK Antivirus is supported in Ultra Secure Mode.
Detailed Description - New Security Features 4 When enabled, adjust the antivirus scheduling by modifying the fields as described in Table 2. Antivirus – Scheduling Table 2 Field Description Recurrence Pattern Hourly If hourly is selected, then choose the minutes past the hour to run the antivirus application. Recurrence Pattern (cont.) Daily If Daily is selected, choose the day of the week to run the antivirus application.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J b 8 Reload the DAT file. Click Close. • • Schedule anti-virus scans in accordance with your site policies. Anti-virus scans impose a significant burden on the system that could impact system performance. Schedule system scans for times when the system is in maintenance mode or when little or no conferencing activity is anticipated.
Detailed Description - New Security Features Downloading and Converting the ZIP file to TAR Download the zip file to a local PC/laptop. The McAffee file is automatically converted to a TAR file with a .tgz file extension.. Schedule signature file updates in accordance with your site policies. Active Alarms Table 3 lists the Active Alarms that can occur on the system. Table 3 Antivirus Active Alarms Active Alarm Description Virus scan in progress RMX system is running a virus scan.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Direct Connection to Polycom RMX™ Serial Gateway S4GW UC APL Public Key Infrastructure (PKI) requires that the Serial Gateway S4GW be connected directly to the RMX and not to the H.323 network. The Serial Gateway effectively becomes an additional module of the RMX, with all web and H.323 traffic passing through the RMX.
Detailed Description - New Security Features • • The following System Flags must be set to NO: — MULTIPLE_SERVICES — ENABLE_EPC (If this System Flag doesn’t exist it must be created.) If Content is to be shared the conference Profile should have Content Protocol set to H.263. • When the RMX is in Ultra Secure Mode, it requires that the Serial Gateway be in Maximum Security Mode.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Configuring the RMX - Serial Gateway Connection Configuring the connection between the Serial Gateway and the RMX consists of the following procedures: 1 Initial Setup of the Serial Gateway For more information see “Setting Up Your Polycom RMX Serial Gateway S4GW” in the RMX Serial Gateway S4GW System User Guide. 2 Configure a Network Service on the RMX for the Serial Gateway and Connect the Serial Gateway to the RMX.
Detailed Description - Changes to Existing Security Features Detailed Description - Changes to Existing Security Features RMX Hardware Version 7.5.0.J requires MPM+ or MPMx cards to be installed in the RMX. Ultra Secure Mode Flag Ultra Secure Mode, is enabled by manually adding the ULTRA_SECURE_MODE flag to the System Configuration and setting its value to YES.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Login Page/Main Page Banners The administrator can choose one of four alternative login banners to be displayed. The four alternative banners cannot be modified. A Custom banner (default) can also be defined. The Main Page Banner is blank and can be defined. The Banner Configuration dialog box allows the administrator to select a Login Banner from a drop-down menu.
Detailed Description - Changes to Existing Security Features By using this IS (which includes any device attached to this IS), you consent to the following conditions: − The USG routinely intercepts and monitors communications on this IS for purposes including, but not limited to, penetration testing, COMSEC monitoring, network operations and defense, personnel misconduct (PM), law enforcement (LE), and counterintelligence (CI) investigations.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J User Management User Name - Case Sensitivity User names are case sensitive. Strong Passwords User Passwords Maximum Repeating Characters A System Flag MAX_PASSWORD_REPEATED_CHAR allows the administrator to configure the maximum number of consecutive repeating characters to be allowed in a password.
Detailed Description - Changes to Existing Security Features USB Restore to Default The USB port of an RMX in Ultra Secure Mode can be used to: • Restore the RMX to Factory Security Defaults mode (https http).
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J V.35 Gateway Tab in IP Network Service Dialog Box The IP Network Service dialog box for each IP Network Service, has a new tab, V.35 Gateway, enabling the administrator to add the gateway to a new or existing IP Network Service. Additional Log Events Firewall denials and errors pertaining to the MCMS will be logged by the Logger utility and Auditor. Auditor users are not supported in Ultra Secure Mode.
Detailed Description - New Features Detailed Description - New Features Gathering Phase The Gathering Phase of a conference is the time period during which participants are connecting to a conference. During the Gathering Phase, a mix of live video from connected endpoints is combined with both static and variable textual information about the conference into a slide which is displayed on all connected endpoints.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J • Static text in the Gathering Phase slide such as the field headings: Organizer, Duration, Video/Audio Participants, Access Number, IP are always displayed in the language as configured in the Polycom Virtual Meeting Rooms Add-in for Microsoft Outlook.
Detailed Description - New Features Example: If the value of the flag is set to 180, the Gathering slide is displayed for three minutes to all participants starting at the conference Start Time, and ending three minutes after the conference Start Time. For participants who connect before Start Time, the Gathering slide is displayed from the time of connection until the end of the Gathering duration period.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J 3 Click the Gathering Settings tab. 4 Define the following fields: Table 2 Profile - Gathering Settings Field Display Name This field is defined when the Profile is created. For more information see the RMX 2000/4000 Administrator’s Guide, "Defining Profiles” on page 1-9. Enable Gathering Select this check box to enable the Gathering Phase feature. Default: Selected.
Detailed Description - New Features Table 2 Profile - Gathering Settings Field Info 1 Info 2 Description Optionally, enter any additional information to be displayed during the Gathering Phase. These fields are not limited in the RMX Web Client but only 96 characters can be displayed in the Gathering Slide on a 16:9 monitor. If the Gathering slide is displayed on a 4:3 endpoint: the slide is cropped on both sides: • The left most characters of the information fields will not be displayed.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Monitoring Gathering-enabled Conferences Conferences launched by the Polycom Conferencing Add-in for Microsoft Outlook are monitored in the same manner as all other conferences. In the gathering settings tab, an additional field, IP Access Number, is displayed in addition to the ISDN/PSTN access numbers, Access Number 1 and Access Number 2 which were entered when defining the conference Profile.
Detailed Description - New Features Auto Brightness Auto Brightness detects and automatically adjusts the brightness of video windows that are dimmer than other video windows in the conference layout. Guidelines • Auto Brightness is supported with MPM+ and MPMx cards only. • Auto Brightness only increases brightness and does not darken video windows. • Auto Brightness is enabled by the SET_AUTO_BRIGHTNESS System Flag in system.cfg using the Setup >System Configuration menu.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Audio Clarity Audio Clarity improves received audio from participants connected via low audio bandwidth connections, by stretching the fidelity of the narrowband telephone connection to improve call clarity. The enhancement is applied to the following low bandwidth (4kHz) audio algorithms: • G.729a • G.711 Guidelines • Audio Clarity is supported with MPM+ and MPMx cards only.
Detailed Description - New Features Packet Loss Concealment (PLC) for Audio Packet Loss Concealment (PLC) for Siren audio algorithms improves received audio when packet loss occurs in the network. The following audio algorithms are supported: • Siren 7 (mono) • Siren 14 (mono/stereo) • Siren 22 (mono/stereo) Guidelines • PLC for Audio is supported with MPM+ and MPMx cards only. • The speaker’s endpoint must use a Siren algorithm for audio compression.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Siren 22 and G.719 Audio Algorithm Support Polycom’s proprietary Siren 22 and industry standard G.719 audio algorithms are supported for participants connecting with Polycom endpoints. The Siren 22 Audio Algorithm provides CD-quality audio for better clarity and less listener fatigue with audio and visual communication applications.
Detailed Description - New Features Stereo The Siren 22Stereo and G.719Stereo audio algorithms are supported at the following bit rates. Table 4 Siren22Stereo and G.719Stereo vs Bitrate Audio Algorithm Minimum Bitrate (kb) Siren22Stereo_128k Siren22Stereo_96k Siren22Stereo_64k 1024 G.719Stereo_128k G.719Stereo_96k G.719Stereo_64k Siren22Stereo_96k Siren22Stereo_64k 512 G.719Stereo_96k G.719Stereo_64k Siren22Stereo_64k 384 G.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J 106 3 In the Channel Info field, select Audio In or Audio Out to display the audio parameters. 4 Click the OK button.
Detailed Description - New Features H.264 High Profile The H.264 High Profile is a new addition to the H.264 video protocol suite. It uses the most efficient video data compression algorithms to reduce bandwidth requirements for video data streams. Video quality is maintained at bit rates that are 20% to 30% lower than previously required. For example, a 832kbps call will have the video quality of a 1Mbps HD call while a 1Mbps HD call has higher video quality at the same (1Mbps) bit rate. Guidelines • H.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J — For Content Sharing — As an RSS Recording link — With Video Preview H.264 High Profile System Flags ISDN The CFG_KEY_SUPPORT_HIGH_PROFILE_ WITH_ISDN System Flag enables ISDN support with H.264 High Profile. Possible Values: YES / NO Default: NO This System Flag must be added to the System Configuration file before it can be modified.
Detailed Description - New Features System Flag Default Value H264_BASE_PROFILE_ MIN_RATE_SD60_MOTION 1024 H264_BASE_PROFILE_ MIN_RATE_HD720P60_MOTION 1536 Endpoints will connect at resolutions as set out in the following table, depending on whether they support H.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J New Symmetric HD Resolutions in MPMx Mode MPMx mode, supports the following new HD video resolutions in both Continuous Presence and High Definition Video Switching modes.
Detailed Description - New Features Table 6 MPM+: Video Quality vs Minimum Line Rate Threshold Line Rate (kbps) Resolution Balanced (Default) Sharpness Motion Resource Optimized Sharpness Motion Video Quality Optimized Sharpness HD1080p30 4096 4096 1560 HD720p30 1024 1920 768 SD30 256 384 256 Motion HD720p60 1920 1920 1560 SD60 1024 1024 768 WCIF60 384 384 256 Resource Usage The RMX uses video ports to connect HD endpoints as follows: • 4 video (CIF) ports are used to conne
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Additional Call Rates The line rates summarized in Table 1 have been added to give administrators more control over bandwidth utilization.
Detailed Description - New Features H.239 / People+Content The H.239 protocol allows compliant endpoints to share content. All Conferences, Entry Queues, and Meeting Rooms launched on the RMX have H.239 capability. People+Content utilizes a different signaling protocol and is Polycom’s proprietary equivalent of H.239. Guidelines • H.323 environment is supported. • Conferences can include a mix of endpoints that support H.239 or People+Content.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J To view the participant’s properties during a conference: 1 In the Participants list, right click the desired participant and select Participant Properties. 2 Click the Channel Status - Advanced tab. The Participant Properties - Channel Status - Advanced dialog box is displayed. 3 In the Channel Info field, select Audio In or Audio Out to display the audio parameters. 4 Click the OK button.
Detailed Description - New Features • Ad-hoc Entry Queues, Conference Reservations and SIP Factories cannot be defined as Permanent Conferences. • Additional participants can connect to the conference, or be added by the operator, if sufficient resources are available. • The maximum size of the Call Detail Record (CDR) for a Permanent Conference is 1MB.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Video Preview RMX users can preview the video sent from the participant to the conference (MCU) and the video sent from the conference to the participant. It enables the RMX users to monitor the quality of the video sent and received by the participant and identify possible quality degradation. The video preview is displayed in a separate window independent to the RMX Web Client.
Detailed Description - New Features Workstation Requirements To be able to display the video preview window, the following minimum requirements must be met: • Windows XP and later • Internet Explorer 7 • DirectX is installed • DirectDraw Acceleration must be enabled and no other application is using the video resource • Hardware acceleration must be enabled Testing your Workstation To ensure that your workstation can display the video preview window: 1 In Windows, click Start > Run.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J If the video card installed in the PC does not support DirectDraw Acceleration, a black window may be viewed in the Video Preview window. 5 Click the Exit button. Previewing the Participant Video To preview the participant video: 1 List the conference participants in the Participants pane.
Detailed Description - New Features For more a full description of Click&View, see the RMX 1500/2000/4000 Getting Started Guide, "Personal Layout Selection with Click&View” on page 3-83.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Message Overlay Message Overlay allows messages to be sent to all participants in an ongoing conference. A maximum of 24 Unicode characters can be sent as a Message Overlay. Message Overlay Overlay Guidelines • Message Overlay is supported in: • — continuous Presence (CP) conferences — in Same Layout mode — in encrypted conferences Message Overlay is not supported in Lecture mode.
Detailed Description - New Features The Message Overlay tab is displayed. Preview 3 Select the Enable check box. 4 Modify the following fields as set out in Table 11. As the fields are modified the Preview changes to show the effect of the changes. For example: Small Text, White on red, Top, Middle Table 9 Small Text, White on yellow, Bottom Conference Properties - Message Overlay Field Description Content Enter a message of up to 24 Unicode characters.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 9 Conference Properties - Message Overlay (Continued) Field Description Color Select the color of the text and background of the Message Overlay from the following drop-down menu options: Default: White text on pale blue background Display Repetition Click the arrows ( ) to increase or decrease the number of times that the Message Overlay is to be repeated.
Detailed Description - New Features Content Broadcast Control Content Broadcast Control prevents the accidental interruption or termination of H.239 Content that is being shared in a conference. Content Broadcast Control achieves this by giving Content Token ownership to a specific endpoint via the RMX Web Client. Other endpoints are not able to send content until Content Token ownership has been transferred to another endpoint via the RMX Web Client.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J 2 Select Change To Content Token Owner in the drop-down menu. The endpoint receives ownership of the Content Token and an indication icon is displayed in the Role column of the participant’s entry in the Participants list. Cancelling Token Ownership To cancel token ownership: 1 In the Participants list, right click the endpoint that currently has Content Token ownership.
Detailed Description - New Features Copy Cut and Paste Participant The RMX user can Copy, Cut and Paste participants between differ rent conferences running on the RMX, including his/her current conference. These functions, when used via the RMX Manager, with its ability to manage multiple RMXs, participants, allows the RMX user to Copy, Cut and Paste participants between conferences running on different RMXs.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Paste Participant The Paste command connects the copied or cut participant to the selected conference. If the participant was copied, he/she should be deleted from the conference he/she was copied from, unless it is required that the participant is connected to two (or more) conferences. (There are endpoints that permit a participant to be connected to multiple conferences).
Detailed Description - New Features b In the Conferences list pane, click the conference you want to paste the copied/ cut participant into. c Right-click, and in the drop-down menu select Paste Participant As. The Address Book - Participant Properties dialog box is displayed. 2 Modify the participant information as required. For more information see the RMX 1500/2000/4000 Administrator’s Guide, "Modifying Participants in the Address Book” on page 5-11. Optional.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Copy and Paste Conference The RMX user can Copy, and Paste conferences. When using the RMX Web Client, conferences can copied and pasted on the same RMX, however when using the RMX Manager, with its ability to manage multiple RMXs, conferences can be copied and pasted between different RMXs.
Detailed Description - New Features Paste Conference As The Paste Conference As command allows the RMX user to create a new conference using the copied conference’s properties as a template. It automatically opens the Conference Properties dialog box allowing the RMX user to modify the General, Participants and Information tabs to create the new conference. When the OK button in the Conference Properties dialog box conference Properties dialog box is clicked the new conference is started.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Resolution Configuration In previous versions, video resolutions for participants were determined according to a predefined video resolution decision matrix. The decision matrix matched video resolutions to connection line rates, with the aim of providing the best balance between resource usage and video quality at any given line rate. Version 7.
Detailed Description - New Features Modifying the Resolution Configuration in MPM+ Card Configuration Mode The Resolution Configuration dialog box shown below is displayed when the RMX is in MPM+ Card Configuration Mode. The Resolution Configuration dialog box opens.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J The Maximum Conference Resolution, can be limited via the Profile - Video Quality dialog box. For more information see the RMX 1500/2000/4000 Administrator’s Guide "Defining Profiles” on page 1-9. The Maximum Resolution can further be limited per participant endpoint via the Participant - Properties dialog box.
Detailed Description - New Features The resolution matrix for Sharpness or Motion is determined by the resolution configuration and can be viewed in the Resolution Configuration sliders. System Resource usage is affected by the Resolution Configuration settings. Example As shown in following diagram: • Moving the HD720p30 resolution slider from 1024kbps to 1920kbps increases the minimum connection threshold line rate for that resolution.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Modifying the Resolution Configuration in MPMx Card Configuration Mode The Resolution Configuration - Basic Configuration dialog box is the first dialog box displayed when the RMX is in MPMx Card Configuration Mode. Clicking the Detailed Configuration button toggles the display of the Detailed Configuration pane, which displays sliders for modifying minimum connection threshold line rates for endpoints that support H.
Detailed Description - New Features Resolution Configuration - Basic The Resolution Configuration -Basic dialog box contains the following panes: • Max CP Resolution Pane • Resolution Configuration Pane Max CP Resolution Pane When in MPMx Card Configuration Mode the RMX can be set to one of the following Maximum CP Resolutions: • HD 1080p30 • HD 720p30 • SD 30 • CIF 30 Limiting Maximum Resolution Before a selection is made in this pane, the Maximum CP Resolution of the system is determined by t
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Resolution Configuration - Detailed H.264 High Profile allows higher quality video to be transmitted at lower bit rates. However, setting minimum bit rate thresholds that are lower than the default may affect the video quality of endpoints that do not support the H.264 High Profile. The RMX uses two decision matrices (Base Profile, High Profile) to enable endpoints to connect according to their capabilities.
Detailed Description - New Features Default Minimum Threshold Line Rates The following Table summarizes the Default Minimum Threshold Line Rates and Video Resource usage for each of the pre-defined optimization settings for each Resolution, H.264 Profile, Video Quality setting (Sharpness and Motion) for MPM, MPM+ and MPMx Card Configuration Modes. For more information see the RMX 1500/2000/4000 Administrator’s Guide: "Standard Conferencing” on page 1-3. "Defining Profiles” on page 1-9.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J High Resolution Slide Enhancements Conference and Entry Queue IVR Services now support customized high resolution slides in addition to the low and high resolution slides included in the default slide set. Slides can be selected and previewed via the New Conference and New Entry Queue IVR Service dialog boxes.
Detailed Description - New Features Managing Custom Slides Custom Slides are managed via the Video Services tab of the New Conference Queue IVR Service and New Entry Queue IVR Service dialog boxes. Adding, Previewing and Selecting Custom Slides High Resolution Slides are added, previewed and selected in the same manner as Low Resolution Slides were in previous versions. To upload a Low Resolution Slide click the Add Slide - Low Resolution.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Auto Redial when Endpoint Drops The Auto Redialing option instructs the RMX to automatically redial IP and SIP participants that have been abnormally disconnected from the conference. Guidelines • The Auto Redialing option is disabled by default. • Auto Redialing can be enabled or disabled during an ongoing conference using the Conference Properties – Advanced dialog box.
Detailed Description - New Features System Flags The ENABLE_IP_REDIAL System Flag is overridden by the Auto Redialing setting in the Conference Profile. Auto Redialing is controlled by the two System Flags described in Table 11. If a flag is not listed in the System Flags list it must be added to the system.cfg file before it can be modified. To list, modify or add flags to the system.cfg file: 1 In the RMX Web Client menu, click Setup>System Configuration. The System Flags list is displayed.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Multi-RMX Manager - Import/Export RMX Manager Configuration The RMX Manager configuration that includes the MCU list and the multilingual selection can be save to any workstation/PC on the network and imported to any Multi-RMX Manager installed in the network. This enables the creation of the MCUs list once and distributing it to all RMX Manager installations on the network.
Detailed Description - New Features 2 Click the Browse button to select the saved file, or enter the required path in the Export Path box. The Open dialog box is displayed. 3 Select the XML file previously save, and click the Open button. The selected file path is displayed in the Import Path box. 4 Click OK to import the file.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Automatic Password Generation The RMX can be configured to automatically generate conference and chairperson passwords when the Conference Password and Chairperson Password fields are left blank.
Detailed Description - New Features Enabling the Automatic Generation of Passwords To enable the automatic generation of passwords, the following flags have to be defined: Table 1-1 Automatic Password Generation Flags Flag Description HIDE_CONFERENCE_PASSWORD NO (default) - Conference and chairperson passwords are displayed when viewing the Conference/ Meeting Room/ Reservation properties. It also enables the automatic generation of passwords in general.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 1-1 Automatic Password Generation Flags (Continued) Flag Description NUMERIC_CHAIR_PASS_MAX_LEN Enter the maximum number of characters permitted for chairperson passwords. Possible values: 0 – 16 (non-secured mode) or 9 – 16 (Enhanced Security Mode). 16 (default) - chairperson password maximum length is 16 characters.
Detailed Description - New Features If the default password length defined by the NUMERIC_CONF_PASS_DEFAULT_LEN or NUMERIC_CHAIR_PASS_ DEFAULT LEN does not fall within the range defined by the minimum and maximum length an appropriate fault is added to the Faults list. IVR Provider Entry Queue (Shared Number Dialing) In an environment that includes a DMA, the RMX Entry Queue can be configured to provide the IVR Services on behalf of the DMA to SIP endpoints.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Entry Queue >> In the New Entry Queue dialog box, select IVR Service Provider Only. . — Enter the Entry Queue ID that will be used by the DMA to forward the SIP calls to this Entry Queue. — Select the special Entry Queue IVR Service if one was created. — Ad Hoc, Cascade and Enable ISDN/PSTN Dial-in options should not be selected with this type of Entry Queue.
Detailed Description - Changes to Existing Features Detailed Description - Changes to Existing Features The following table lists the changes to existing features in Version 7.5.0.J.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J RMX Resource Management by CMA and DMA Currently, when both CMA and DMA are part of the solution, each application works independently and is unaware of the RMX resources used by the other application. In this version, following a request by the CMA and DMA, the RMX will send updates on resource usage to both CMA and DMA, with each application updating its own resource usage for the RMX.
Detailed Description - Changes to Existing Features Immersive Telepresence (ITP) Enhancements Changes to the New Profile Dialog Box The New Profile - Video Settings dialog box has been modified to enable enhanced control of ITP features such as: • Automatic detection of ITP sites. • Retrieval of Telepresence Layout Mode. • Layout control. The Telepresence Mode and Telepresence Layout Mode fields are only displayed if the RMX has a Telepresence license installed.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J • Presentation Mode • Auto Layout • Lecture Mode Table 3 summarizes the Telepresence Mode options. Table 3 Telepresence Mode Options Telepresence Mode Description OFF When OFF is selected, normal conference video is sent by the RMX. AUTO (Default) When AUTO is selected and any ITP endpoints are detected, ITP features are applied to the conference video for all participants.
Detailed Description - Changes to Existing Features Monitoring Telepresence Mode Monitoring Ongoing Conferences A additional status indicator, Telepresence Mode Enabled, is displayed in the Conference Properties - Video Settings tab when monitoring ongoing conferences. The Telepresence Mode Enabled, Telepresence Mode and Telepresence Layout Mode fields are only displayed if the RMX has a Telepresence license installed. If Telepresence Mode is enabled, a check mark is displayed in the check box.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J The Telepresence mode of the participant is indicated: • RPX - the participant’s endpoint is transmitting 4:3 video format. • TPX - the participant’s endpoint is transmitting 16:9 video format. • None. Striping Options Horizontal Striping Horizontal Striping is used by the RMX in order to prevent cropping and preserve the aspect ratio of video for all Telepresence Modes.
Detailed Description - Changes to Existing Features Limiting Maximum Resolution The Maximum Resolution settings of the Resolution Configuration dialog box can be overridden by new fields that have been included in the New Profile and New Participant dialog boxes. The Maximum Resolution field in the New Profile - Video Quality dialog box allows Maximum Resolution to be limited per conference.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Auto Layout Changes In previous versions, In Auto Layout mode, the same video layout (1+7 displayed when the number of participants was 8 or more. ) was In this version, two additional layouts are activated in Auto Layout mode when 11 and 12+ participants are connected to the conference.
Detailed Description - Changes to Existing Features Table 5 Video Layout Options (Continued) DTMF Code Layout Options 5 6 8 9 System Configuration - Auto Layout Flags Two new flags were added to the system configuration file, enabling the configuration of the video layout that will be automatically displayed in Auto Layout mode: • PREDEFINED_AUTO_LAYOUT_11, default value: CP_LAYOUT_2P8 ( • ) PREDEFINED_AUTO_LAYOUT_12, default value: CP_LAYOUT_1P12 ( ) For more details on Auto Layout flag configu
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Auto Brightness A new check box, Auto Brightness, has been added to the New Profile - Video Quality dialog box. Auto Brightness detects and automatically adjusts the brightness of video windows that are dimmer than other video windows in the conference layout. Guidelines 158 • Auto Brightness is supported with MPM+ and MPMx cards only. • Auto Brightness only increases brightness and does not darken video windows.
Detailed Description - Changes to Existing Features Audio Only Message In previous versions, participants that were connected as Secondary (Audio Only) because of lack of video resources would not receive any indication stating the reason why his/her video had not connected. In this version, the administrator can enable an audio message that informs the participant of the lack of Video Resources in the RMX and that he/she is being connected as Audio Only.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Enabling the Audio Only Message Conference IVR Service The message file is added to the Conference IVR Service according to the procedure described in the RMX 1500/2000/4000 Administrator’s Guide, "Defining a New Conference IVR Service” on page 15-9. Message Name .wav File Name Entry Queue IVR Service A new dialog box tab, General, has been added to the Entry Queue IVR Service dialog box. The message name and .
Detailed Description - Changes to Existing Features Audio Settings Tab A new tab, Audio Settings, has been added to the New Profile dialog box. It contains settings for: • Echo Suppression - moved from the New Profile - Advanced tab. • Keyboard Noise Suppression - moved from the New Profile - Advanced tab.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J DTMF Forwarding Suppression Forwarding of the DTMF codes from one conference to another over an ISDN cascading link can be limited to basic operations while suppressing all other operations once the connection between the cascaded conferences is established. Guidelines • The forwarding of most of the DTMF codes from one conference to another is available only in cascading between two MCUs.
Detailed Description - Changes to Existing Features ISDN Network Service is configured in both MCUs. The Entry Queue or conference (for direct dial-in) is enabled for ISDN connection and a dial-in number is assigned (for example 54145106). A dial out ISDN participant is defined (added) to conference A. The participants’s dial out number is the dial-in number of the Entry Queue or conference running on MCU B (for example 54145106).
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Any DTMF input from conference A is forwarded to the Entry Queue on MCU B to complete the IVR session and enable the move of the participant to the destination conference B. Once the DTMF codes are entered and the IVR session is completed, the participant is connected to the conference and the connection between the conferences is established.
End User License Agreement For Polycom® Software End User License Agreement For Polycom® Software 165
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End User License Agreement For Polycom® Software 167
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.
End User License Agreement For Polycom® Software 169
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End User License Agreement For Polycom® Software 171
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Corrections and Known Limitations Corrections Corrections Between Version 5.1.0.G and Version 7.5.0.J Table 6 172 Corrections Between Version 5.1.0.G and Version 7.5.0.J Detected in Version # Category Key Description 1 Audio VNGR16038 On an RMX with two MPMx cards, when connecting two dial-out PSTN participants, there is no audio between them. V7.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 7 Content VNGR16732 When sending content, the line rate of the sender endpoint decreases and when content is stopped, the line rate increases, above the conference line rate. For example, if the conference line rate is set to 512Kbps, it decreases to 300Kbps when sending content and it increases to 700Kbps when the content is stopped. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 174 Corrections Between Version 5.1.0.G and Version 7.5.0.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 17 Encryption VNGR12212 FX ISDN endpoints cannot connect to encrypted conferences. V5.0.0 18 Gateway VNGR16533 Intermittent blurred video or green blocks displayed on HDX H.320 call connected via 1024kbps Gateway call via RMX 2000 with MPMx. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 176 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 24 General VNGR16931 RMX 2000 with MPM+ displays empty video window in layout in ISDN + IP mixed conference during load test. V7.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 32 General VNGR15723 When a conference is created with the same name as another conference already running, an incorrect error message appears: "Failed to add conference: 2501". V7.0 33 General VNGR15726 The "Display repetition" option should be disabled when in Static Mode. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 178 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 40 General VNGR15932 In the Web Client set to Japanese, when selecting Software download, click "Browse" you cannot view the binary download file. V7.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 47 General VNGR16075 On an RMX 2000 with a 384Kbps conference started from a Profile with three endpoints connected, when the last endpoints disconnects an assert appears: 32112. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 180 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version Workaroun d When the RMX is set to Flexible Allocation Mode and more than 14 endpoints are connected to a single MPM+80 card in line rates above 2Mbps, video artifacts may appear. V4.0.1 Change the resource Allocation Mode to Fixed Mode.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 61 Hardware VNGR16882 On an RMX 1500 in the Diagnostic mode, when viewing the MCU Monitor section, the card slot numbering is incorrect. V7.0 62 Hardware VNGR16166 On an RMX 2000 with two MPM+ cards, after several minutes participants could not connect due to MCU Internal Problem 32112. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 182 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 68 Interoperability VNGR16902 RMX with MPMx connected via H.320 to Tandberg 6000 B endpoint is listed with "Connected With Problem" status.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 75 Interoperability VNGR10880 VSX6000/VSX3000 endpoints receive incorrect protocol and format in a encrypted conference with LPR enabled. V4.0.1 76 Interoperability VNGR11412 In a CP Conference with the Video Quality set to Sharpness, VSX6000 and V500 H.323 endpoints encounter video stills. V4.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Table 6 184 Detected in Version # Category Key Description 84 Interoperability VNGR12069 In a conference running at a line rate of 1920Kpbs, with LPR and AES enabled, H.320 Tandberg MXP dial-in participants cannot connect and an assert appears. V5.0.
Corrections and Known Limitations Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Table 6 Detected in Version # Category Key Description 91 IVR VNGR15663 An IVR slide with1080p resolution was uploaded successfully to the RMX but cannot be viewed with the preview button nor could be seen in the IVR welcome slide. V7.0 92 IVR VNGR10824 In a SIP CP conference with a line rate of 2 Mb, HDX 8006 endpoints cannot view the IVR slide. V4.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Table 6 186 Detected in Version # Category Key Description 100 LPR VNGR11020 Reduced video quality may be observed when using LPR with HD720p. When packet loss is detected by the LPR mechanism, the LPR lowers the call bit rate to keep the video quality of the call.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 107 Partners Microsoft VNGR16833 When using RMX with MPM+ with ICE enabled in a Federation dialing configuration, the Microsoft Office Communicator Client is disconnected. Call Disconnection Cause is listed as "sip hw internal MCU problem - 0". V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 188 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 113 RMX 1500 General VNGR16866 On RMX 1500 Message Overlay is blurred on SIP and H.323 endpoints. V7.0 114 RMX 1500 general VNGR16957 On RMX 1500 with MPMx High System CPU Usage fault occurs. V7.
Corrections and Known Limitations Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Table 6 Detected in Version # Category Key Description 121 SIP VNGR17732 In ICE environment, if QoS is enabled in the IP Network Service, the connection to the OCS is broken and the RMX cannot provision ICE and cannot see the connection to the edge server. V7.0/7.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 190 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 128 Software Version VNGR16845 When using RMX with MPMx, MplApiSocket disconnects for 10 seconds resulting in disconnection of all participants. V7.0 129 Software Version VNGR16915 On RMX 1500, Encryption Key Server can cause the MCU to display High CPU Usage alert after restart.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 136 Upgrade Process VNGR14404 Loss of Connection to the Management Network and H323 Signaling Ports occurs immediately after upgrading RMX 4000 to version 5.0.1.23. V5.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 192 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 142 Video VNGR17086 Video is frozen after 2-3 seconds when using CMA-D with VBP 4350 on RMX 2000 running V7.0.0.162 with MPMx. V7.0 143 Video VNGR17195 Colored stripes and video freeze occurs in 512 kbps calls dialed via DMA to RMX4000 running V7.0.0.162 with MPM+ cards. V7.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 148 Video VNGR16888 When starting a conference from the default profile with 20-30 endpoints connected on an RMX 4000 with MPMx cards, changing the conference layout causes video freezes and empty layout cells appear. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 6 194 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 154 Video VNGR15626 During a video conference audible clicks & popping sounds are heard during when the following endpoints are connected: CMAD, VSX3000, HDX6000 and HDX7000. V7.
Corrections and Known Limitations Table 6 Corrections Between Version 5.1.0.G and Version 7.5.0.J (Continued) Detected in Version # Category Key Description 160 Video VNGR11257 When connecting a VSX3000 endpoint to a CP conference at a line rate of 4M and video quality set to Sharpness, video quality of the connected participants is affected. V4.1 161 Video VNGR11541 When the VVX1500 is forced to H.263 in SIP calls, the endpoint cannot receive video from the RMX. V4.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Corrections Between Version 4.5.0.F and Version 5.1.0.G Table 7 196 Corrections Between Version 4.5.0.F and Version 5.1.0G No Category Description ID/ VNGR# 1 Cascade Site names are displayed incorrectly when connecting endpoints to a cascaded conference that is already connected by the cascaded link. 12753 VNGFE- 2278 2 Content In a 768 Kbps conference with Content & H.
Corrections and Known Limitations Table 7 Corrections Between Version 4.5.0.F and Version 5.1.0G (Continued) No Category Description ID/ VNGR# 14 General When logged in to RMX Web Client in Japanese and opening a file in the Auditor Viewer (Administration > Tools > Auditor Viewer, click local file icon), the dialog box title that is show in Japanese switches to English after opening the file.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 7 198 Corrections Between Version 4.5.0.F and Version 5.1.0G (Continued) No Category Description ID/ VNGR# 27 General The Operator and Chairperson are able to delete a participant from the address book when they are not authorized to do so.
Corrections and Known Limitations Corrections Between Version 4.5.0.F and Version 5.1.0G (Continued) Table 7 No Category Description ID/ VNGR# 40 Interoperability Cannot dial out from a conference running on RMX 2000 version 5.0 to Avaya 1XC (version CM 5.2 and 6.0) and Polycom endpoints. 13632 AVA-1038 41 Interoperability PictureTel Concorde 4500 ZX endpoint connects to a conference as Secondary (no video) when using ISDN and H.261 capabilities.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Corrections Between Version 4.5.0.F and Version 5.1.0G (Continued) Table 7 200 No Category Description ID/ VNGR# 55 ISDN/Gateway Content is not sent from an IP HDX endpoint to an ISDN VSX endpoint via the RMX 2000 gateway when connecting at a line rate of 256 Kbps and the Gateway Profile is set to 'Motion'.
Corrections and Known Limitations Corrections Between Version 4.5.0.F and Version 5.1.0G (Continued) Table 7 No Category Description ID/ VNGR# 66 Security Plugging Keyboard to USB port and resetting the RMX has the same effect as inserting disk-on-key containing RestoreFactorySecurityDefaults.txt file) The exits Secured Communications Mode (from HTTPS to HTTP).
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 7 202 Corrections Between Version 4.5.0.F and Version 5.1.0G (Continued) No Category Description ID/ VNGR# 78 Web Client After logging-in and out several times in the Web Manager, the UI appears in English instead of French.
Corrections and Known Limitations Version 7.5.0.J System Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 1 Audio VNGR14578 On an RMX with a license for 800 audio only participants, a disconnection cause always occurs after connecting the 767th participant. V6.0 2 Audio VNGR14687 When connecting 800 VOIP using 4 Entry Queues and 396 Ad Hoc conferences, when adding Dial out participants to the conferences they could connect.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 204 Detected in Version # Category Key Description 7 Audio VNGR16919 On RMX with MPMx using H.323 with HDX endpoint, sites do receive Siren14 instead of Siren22 Stereo audio algorithm 6Mbps VSW conferences. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 13 Audio VNGR17616 HDX H.323 endpoint receives G.722 audio instead of Siren22 (as the SIP endpoints) when connected to a conference running at a line rate of 384kbps on RMX4000 with MPM+ and the CS_ENABLE_EPC flag is set to YES. V7.0.2 14 Calendaring VNGR13686 On the RMX 4000 in a 1080p H.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 206 Detected in Version # Category Key Description 21 CDR VNGR9340 When a conference was terminated by an MCU reset, an incorrect status "Ongoing Conference" will be displayed in the CDR List pane. V4.0.0 22 CMA VNGR11543 When creating a conference using the CMA, the Conference Management UI displays the participants as disconnected, even though they are connected.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 27 Content VNGR16830 In a mixed H.323 & SIP 1152Kbps conference with Video Clarity, Auto Terminate, Sharpness, Echo Suppression, Auto Layout, Gathering and Send content to Legacy endpoints enabled, HDX endpoint's content is fragmented. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 208 Detected in Version # Category Key Description 32 Content VNGR17729 Video freeze was experienced by many participants when content was sent from a PC to 160 CIF participants connected to a conference running on RMX 2000 with MPM+80 at a line rate of 384kbps and LPR and Encryption options enabled. V7.0.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 38 Encryption VNGR12202 Rarely, in an encrypted conference, H.323 encrypted dial-in and dial-out participants cannot connect and an assert appears (File:EncryptionKeyServer Manager.cpp). V5.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 210 Detected in Version # Category Key Description 44 Gateway VNGR16604 In a Gateway call started from a video endpoint (CMAD or HDX) when other endpoints connect, the endpoint that initiates the call initially views the Gathering slide but then it disappears. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 50 General VNGR11701 Sometimes a system error "SOFTWARE_ASSERT_F AILURE" appears when the RMX is running under load (repetitive connecting and disconnecting participants). V4.5 51 General VNGR11883 After software upgrade, it is necessary to close and reopen Internet explorer. V5.0.0 52 General VNGR11987 When upgrading from V4.0.3 to V5.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 212 Detected in Version # Category Key Description 57 General VNGR14062 On a fully loaded RMX 4000, endpoint may disconnects with Call Disconnection Cause stated as "MCU internal problem - 11122". V6.0 58 General VNGR14151 A Shelf Voltage problem is always displayed in the System Alerts pane regardless of the actual status. V6.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 65 General VNGR15324 o When monitoring a CP conference with 5 or more endpoints from 5 Web Client sessions on separate workstations, Video Previews can be opened from 4 workstations. Attempting to open a fifth Video Preview causes an error "Failed to Preview Video: Failure Status" instead of "The Preview cannot be displayed.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 214 Detected in Version # Category Key Description 71 General VNGR15718 Incorrect disconnection cause after pulling LAN cable from RMX. The endpoints reports that the "call close normal". V7.0 72 General VNGR15737 In the Resolution Configuration Slider, the CIF30 slider is absent from the UI. V7.0 73 General VNGR15746 When downloading and installing version 7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 79 General VNGR16103 After running diagnostics on the RMX, LED functionality is not documented. V7.0 80 General VNGR16120 Saving to a Conference Template a conference in which the Message Overlay is enabled, automatically enables the message overlay option in the conference that is started from this template. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 216 Detected in Version # Category Key Description 86 General VNGR16338 In a 4MB HD CP conference set to 720p with 3 participants, 1 endpoint disconnected due to the following message: "MCU internal problem". V7.0 87 General VNGR16377 On an RMX with MPM+ card, when starting a VSW conference from the Profile, you can select 6144 Kbps as the line rate. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 94 General VNGR16581 On an RMX 2000 & MPM+ cards, running an 384Kbps CIF conference, with Auto Terminate, Encryption, LPR, Echo Suppression, Sharpness and Same Layout enabled, when sending content from an HDX to 160 other endpoints, an "Software assert failure" appeared. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 218 Detected in Version # Category Key Description 98 General VNGR16621 Run two conferences that support Content for Legacy Endpoints, connect all types of endpoints to each conference and then send content from a non Legacy endpoint to each conference. The conference layout on the Legacy endpoint is changed to the flag's CP_LAYOUT_1P4VER configuration, the default layout.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 103 General VNGR16793 On an RMX 2000 with MPM+, start an 4096Kbps 1x1 Layout conference from a template with Encryption, LPR, Auto Termination, Sharpness, Same Layout, Audio Clarity enabled, an "mcu internal problem: 32212" message appears in conference properties connection status tab. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 220 Detected in Version # Category Key Description 110 General VNGR17436 Unit recovery of unit 14, board 1 occurred. V7.0.1 111 General VNGR17496 DSP recovery and asserts occur, endpoints are disconnected or lose both audio and video on RMX4000 running V7.0.1.16 with 4*MPM+80 cards. V7.0.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description Workaround 117 General VNGR17791 DTMF Tones (Click&View) are heard by all conference participants in a conference running on RMX 2000 with MPMx. V7.0.2 118 General VNGR17843 HDX H323 endpoints are unable to remain connected to a CP conference running on RMX1500 at a line rate of 1920kbps with LPR, Video Clarity and Send Content to Legacy Endpoint options enabled.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 222 Detected in Version # Category Key Description 124 General VNGR19722 Audio card fails to initialize during startup on RMX4000 resulting in no utilizable unit for audio controller. V7.5 125 H.323 VNGR11810 The following assert may appear when H.323 participant connects to a 2 Mb Continuous Presence conference: File:AuditorApi.cpp, Line:112, Code:1.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 131 Hardware VNGR16785 Run 8 512Kbps conferences and connect to each conference 2 H.323, 2 SIP, 1 ISDN, 1 PSTN & 1 VOIP endpoints, change the conference layout on each, when terminating the conferences an "MCU Internal Problem 50020" occurred on the MPMx cards. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations Category Key Description 139 Hardware VNGR17881 RTM IP does not reconnect to logger port. V7.0.2 VNGR19038 On an RMX 2000/4000 with Ultra Secure Mode/ Secure Communication enabled, after a system restart; the system date sometimes reverts back to a previous date or incorrect date. 7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 146 Interoperability VNGR11489 In a conference running at a line rate of 384 Kbps, when HDX 8006 endpoint that sends Content is moved to another conference, Content is still viewed for a number of seconds on the HDX. V4.1 147 Interoperability VNGR11563 Legacy endpoints occasionally cannot switch to Content when Content switched from H,264 to H.263. V4.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 226 Detected in Version # Category Key Description 153 Interoperability VNGR12177 In a conference with AES, LPR and Video Clarity enabled, H.320 Tandberg MXP endpoints connect with resolution of 960x720, while identical H.323 MXP endpoints connect with resolution of 720p. V5.0.0 154 Interoperability VNGR12178 In a conference with AES, LPR and Video Clarity enabled, H.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 161 Interoperability VNGR14047 Artifacts appear on LifeSize _RM1_4.5.1(15) endpoint connected via SIP or H.323 to a 2Mbps conference with Video Quality set to "Sharpness" running on the RMX 2000 in MPM mode. The LifeSize endpoint is using 4SIF 30 resolution while Polycom endpoints are using 720*400 resolution. V6.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 228 Detected in Version # Category Key Description 167 Interoperability VNGR15789 RMX4000 using 4Mb, Same Layout, Sharpness, Video Clarity in profile and Entry Queue becomes inaccessible when called via an Entry Queue from H.323 LifeSize endpoint. V6.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 175 Interoperability VNGR16363 On the RMX2000 with an MPMx card, when starting a new a 2MB conference, Ipower endpoints take a long time to connect. V7.0 176 Interoperability VNGR16378 In a SD conference (1024 resolution) with motion, auto layout enabled, when connecting HDX and dial in from Life Size endpoint, the endpoints do not connect in SD with 60 FPS as required.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 230 Detected in Version # Category Key Description 182 Interoperability VNGR16519 In an 512Kbps CP conference with AES and Sharpness enabled, when Dial-in endpoints view the Gathering slide the CMAD video freezes. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 187 Interoperability VNGR16646 In a conference started from the default Profile, when the RMX dials-out to an H.320 iPower 9000 endpoint, the endpoint's video layout is shifted to the bottom right of the monitor with black borders on the left and top of the screen. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 232 Detected in Version # Category Key Description 193 Interoperability VNGR16797 In H.323 and SIP calls to RMX with MPMx, Aethra X7 endpoint displays blurred, tiled video. V7.0 194 Interoperability VNGR16806 On RMX 1500, a macro block is displayed in the large video window of the video layout when PVX endpoint is the speaker. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 201 Interoperability VNGR16877 Avaya 1XC Softphone endpoints connected to conference on RMX do not receive content, while HDX endpoints do. V7.0 202 Interoperability VNGR16889 On RMX 1500 Video Preview - View Participant Received Video of VSX3000 endpoint is displayed as a green screen. Problem occurs at 384kbps, feature works correctly at higher call rates. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 234 Detected in Version # Category Key Description 208 Interoperability VNGR16938 Using Tandberg MXP endpoints, artifacts and choppy occur in video for 10 seconds after 1mbps H.323 or SIP connection to RMX 1500. V7.0 209 Interoperability VNGR16943 The Gathering slide turns green after changing layout on ViewStations when ViewStation SP Release 7.5.4.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 214 Interoperability VNGR17221 Video from CMA-D participant was not displayed in call dialed via DMA to RMX4000 running V6.0.0.105 with 4*MPM+80 cards. V6.0 215 Interoperability VNGR17346 Striped video image of all other participants occurs on HDX8000 endpoint after dialing via DMA to RMX4000 running V7.0.1.16 with, 4*MPM+80 cards. V7.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 236 Detected in Version # Category Key Description 221 Interoperability VNGR17636 VVX is displayed in two conference video layout cells when connected over H.323 to a conference that includes two VVX endpoints when the VVX comes off hold while in the gathering screen. One cell is live video and the other cell is frozen video. V7.0.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description Workaround 226 Interoperability VNGR17823 No cropping, no border and shrunken video is displayed on the VVX endpoint when connecting a VVX endpoint, HDX endpoint and a Telepresence endpoint to a conference set to telepresence mode that is running on RMX 2000 with MPMx cards. V7.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 238 Detected in Version # Category Key Description 233 Interoperability VNGR9015 Radvision ECS Gatekeeper set to Routed Mode is not forwarding the LPR parameters as required, causing HDX calls with LPR enabled to connect with no video. V3.0.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 240 ISDN VNGR12007 Occasionally, when ISDN participants connect to a conference with line rate 384kbs, multiple asserts appear in the log file. V5.0.0 241 ISDN VNGR12011 Occasionally, an ISDN participant fails to connect to the conference due to the following error - "MCU internal problem - 50020". V5.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 240 Detected in Version # Category Key Description 248 ISDN VNGR16879 In a 384Kbps H.320 conference with Video Clarity, Auto Terminate, Sharpness, Echo Suppression, Auto Layout, Gathering, and Send Content to Legacy Endpoints enabled, when the RMX dials-out to VS4000, FX, EX, VSX7000A and HDX9004 endpoints, flickering and video artifacts are seen. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 254 ISDN VNGR17645 Video artifacts (video stream is superimposed on the IVR Welcome slide) when an ISDN participant connects to a conference running on RMX 2000 with MPMx at a line rate of 384kbps. V7.0.2 255 ISDN VNGR17689 ISDN endpoints do not connect at line rates higher than 768kbps, irrespective of profile setting, whether dial-in or dial-out. V7.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 242 Detected in Version # Category Key Description 261 IVR VNGR12116 When a participant is moved from one conference to another and becomes the single participant in the destination conference, the participant does not hear music. V5.0.0 262 IVR VNGR15101 In a Video Switched 4Mbps conference, only the last part of DTMFs *6 (mute) and #6 (unmute) messages are heard.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 268 IVR VNGR16556 In a mixed H.323 & SIP 128Kbps conference with Gathering, Sharpness and the Welcome Slide defined as "High Profile optimized", when connecting HDX8000 endpoints, the H.323 HDX video has artifacts on the Gathering slide. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 244 Detected in Version # Category Key Description 274 LPR VNGR16997 LPR is enabled by default in the conference profile when CP mode is selected. LPR is disabled by default in the conference profile when VSW mode is selected. Changing between CP and VSW modes causes LPR to be enabled/disabled. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 283 Multilingual VNGR16429 On RMX with Operator Conference selected in profile, when trying to delete a running conference, the popup message is displayed in mixed English and Japanese. V7.0 284 Multilingual VNGR5151 The Display Name of undefined dial-in participant using HDX and VSX 7000 endpoints is displayed in English in the RMX Web Client. V2.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 295 PCM VNGR15757 Initiating PCM when there is only one endpoint connected to a conference that is receiving music results in the music being interrupted. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 248 Detected in Version # Category Key Description 302 RMX 1500 General VNGR16809 DTMF Code *71 (Secure Conference) sent to RMX 1500 displays Gathering Slide Text instead of "Secured" indicator text. V7.0 303 RMX 1500 Video VNGR16859 On RMX 1500 some endpoints display green flickering screen on layout change from 4x4 to 1x1. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 309 RMX Manager VNGR14175 When using the RMX Manager, a Message Alert "500" is displayed when an RMX running Version 4.6 is selected in the MCU's list. V6.0 310 RMX Manager VNGR16677 Progress bar missing in RMX manager during upgrade. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 250 Detected in Version # Category Key Description 317 RMX Web Client VNGR14778 ISDN/PSTN fields are disabled (grayed out) although Enable ISDN/ PSTN Dial-in check box is selected in RMX Management > Entry Queues > Default EQ. V6.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 324 SIP VNGR12006 With SIP defined and undefined dial-in participants you cannot change the layout type from "conference layout" to "personal layout". V5.0.0 325 SIP VNGR16535 SIP HDX sites (Version 2.6.1 and 2.6.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 252 Detected in Version # Category Key Description Workaround 328 SIP VNGR16839 On RMX with MPMx in High-Profile Motion conference at 512kbps, HDX endpoints connected via SIP only transmit H.264 HP / 4SIF at 15 frames per second. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 334 SIP VNGR3276 SIP participants cannot connect to a conference when the conference name contains blank spaces. V1.1.0 335 Software Version VNGR8259 If an RMX operating in Secure Communication Mode, is downgraded to a version that does not support Secure Communication Mode (V2.0, V1.1), all connectivity to the RMX is lost. V3.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 254 Detected in Version # Category Key Description 341 Upgrade Process VNGR12732 After upgrading the system from version 5.0 to version 4.6, the Users list is deleted and the default POLYCOM User is created. For security reasons, it is recommended to delete this User and create your own User. V4.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 348 Upgrade Process VNGR16462 When downgrading to software V6.0.0.105 and performing "Comprehensive restore" to Factory default, followed by upgrade to version V7.0.0.115 the upgrade procedure is stuck in "Software Loading" phase. System Reset (hard or soft) is required to resolve the problem. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 256 Detected in Version # Category Key Description 355 Upgrade Process VNGR18242 When upgrading RMX4000 with 4 MPM+ cards from Version 7.0.0.162 to Version 7.0.2.61 Two of the MPM+ cards remain in startup mode and do not complete the upgrade. V7.0.2 356 Upgrade Process VNGR18272 When downgrading an RMX 4000 with 4 MPMx cards from version 7.0.2.64 to version 7.0.1.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 361 Upgrade Process, Video VNGR16215 Create conference set to High Profile and connect Durango endpoints, the Durango and HDX8000 Video preview is in a green color. V7.0 362 Video VNGR10239 In a 4Mb conference set to Sharpness and the IVR Welcome Message enable video appears in a 4x3 format. Disable IVR Welcome message and the video appears in 6x9 format. V4.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 258 Detected in Version # Category Key Description 369 Video VNGR14124 On rare occasions in 2Mbps ISDN calls, ISDN participants connected without their endpoints sending video for a few seconds. V6.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 376 Video VNGR15724 On RMX with MPMx, when a skin without background is selected, the Polycom skin background is displayed. When a skin with a background is selected, the speaker notation color is incorrect. V7.0 377 Video VNGR15738 When monitoring a conference and right-clicking a participant, the participant's video and audio freezes. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 260 Detected in Version # Category Key Description 383 Video VNGR16618 On an RMX with MPM+ cards, when configuring the resolution of Configuration Slider to HD 1080p60/ HD 720p60 - in the participant properties you should not be able to select HD1080/HD 720p as the Maximum Resolution (People Video Definition). V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 388 Video VNGR16724 On RMX 1500, video display freezes momentarily during Video Layout changes before the new Video Layout is displayed. V7.0 389 Video VNGR16725 Blinking video occurs during ISDN blast dial-out at 384kbps on RMX 2000 with MPMx. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 262 Detected in Version # Category Key Description 394 Video VNGR16880 When connecting HDX & VSX endpoints to a mixed ISDN & IP 4096Kbps conference with Auto Terminate, Encryption, LPR, Sharpness, Auto Layout, Same Layout and Video Clarity enabled, running on an RMX 2000 with MPM+ cards, and muting and unmuting them, HDX endpoints encounter flickering video. V7.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 400 Video VNGR17156 In a DMA dial-in Meeting Room with several endpoints, a few endpoints viewed Zebra video artifacts. V7.0 401 Video VNGR17208 Video in layout 1+7 from VSX3000 is not displayed in conference with endpoints that dialed via DMA to RMX4000 running V7.0.0.162 with 4*MPM+80 cards. V7.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 264 Detected in Version # Category Key Description 408 Video VNGR17363 Endpoint connects at a higher resolution than expected according to the Resolution Slider configuration when line rate of the endpoint is forced to a lower rate than the conference rate.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 413 Video VNGR17525 A black vertical line is displayed between cells where usually there is a border when OTX and RPX 400 endpoints are connected to a conference running on RMX system with MPMx at a line rate of 4MB and video Quality set to Sharpness. V7.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 266 Detected in Version # Category Key Description 418 Video VNGR17611 Video seen on HDX8006/ 7006 screen looks superimposed and blotchy after changing the video layout to full screen when connected via H.323 to a conference running on RMX 2000 with MPMx at a line rate of 384kbps and Encryption and LPR options enabled. V7.0.
Corrections and Known Limitations Table 8 Version 7.0.2 System Limitations Detected in Version # Category Key Description 423 Video VNGR17679 Video freeze occur when connecting 20 HD 1080p participants to a conference running on RMX 2000 with 2 MPM+80 cards at a line rate of 4MB. V7.0.
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J Table 8 Version 7.0.2 System Limitations 268 Detected in Version # Category Key Description 429 Video VNGR18106 Empty cells are displayed in the video layout when connecting 30 HDX 8006 endpoints at a line rate of 4MB and resolution of 1080p to a conference running on RMX 2000 with 2 MPMx-D cards. V7.0.
