Specifications

Table Of Contents
Detailed Description - Changes to Existing Features
159
Audio Only Message
In previous versions, participants that were connected as Secondary (Audio Only)
because of lack of video resources would not receive any indication stating the reason
why his/her video had not connected.
In this version, the administrator can enable an audio message that informs the
participant of the lack of Video Resources in the RMX and that he/she is being
connected as Audio Only. The message states: All video resources are currently in use.
Connecting using audio only.
Guidelines
•The IVR message applies to video participants only. Audio Only participants will
not receive the message.
•Only H.323 and SIP participants receive the audio message.
Downgrade to Audio Only is not supported for undefined ISDN dial in
participants. These participants are disconnected if there is a lack of Video
Resources.
The audio message is the first message after the call is connected, preceding all
other IVR messages.
The message is called No Video Resources-Audio Only and the message file (.wav) is
called No video resources audio only.wav.
The audio message must be added to the Conference and Entry Queue IVR Services
separately.
The IVR message can be enabled/disabled by the administrator using the
ENABLE_ NO_VIDEO_RESOURCES_ AUDIO_ONLY_MESSAGE System Flag
in system.cfg.
Possible values: YES / NO
Default: YES
If you wish to modify the flag value, the flag must be added to the System
Configuration file. For more information see the RMX 1500/2000/4000
Administrator’s Guide,
"Modifying System Flags” on page 19-6.