Specifications

Table Of Contents
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J
26
In the Main Screen an MCU State indicator displays a progress indicator
showing the time remaining until the system start-up is
complete.
13 To use the new features such as Operator Assistance and Gateway Sessions the IVR
Services must be updated. For more details, see
“Additional/Optional System Updates
After Upgrading” on page 20.
Upgrading from Version 5.0.2 to Version 7.5.0.J
This upgrade requires an intermediate upgrade from Version 5.0.2 to Version 7.0.2
followed by an upgrade to Version 7.5.0.J.
Intermediate Upgrade from Version 5.0.2 to Version 7.0.2
1 Download the software Version 7.0.2 software from the Polycom Resource Center
web site.
2 Obtain the Version 7.0.2 Product Activation Key from the Polycom Resource Center
web site. For more information, see the RMX Getting Stated Guide,
"Procedure 1:
First-time Power-up” on page 2-22.
3 Backup the configuration file. For more information, see the RMX 1500/2000/4000
Administrator’s Guide,
"Software Management” on page 19-111.
4 Install MCU Software Version 7.0.2.
On the RMX menu, click Administration > Software Management > Software
Download.
5 Browse to the Install Path, selecting the Version 7.0.2xx.bin file in the folder where
Version 7.0.2. is saved and click Install.
At the end of the installation process the Install Software dialog box indicates that
the installed software is being checked. The system then displays an indication
that the software was successfully downloaded and that a new activation key is
required.
6 On the RMX 2000/4000 menu, click Setup > Product Activation.
If the default POLYCOM user is defined in the RMX Web Client, an Active Alarm is created
and the MCU status changes to MAJOR until a new Administrator user is created and the
default user is deleted.
If the upgrade process fails, please contact Polycom support.
If Windows7™ is installed on the workstation, Protected Mode must be disabled before
downloading the Version 7.0.2 software to the workstation.
For more information see "Windows 7™ Security Settings” on page 16.