Specifications

Table Of Contents
RMX 1500/2000/4000 Release Notes for Maximum Security Environments - Version 7.5.0.J
28
The Login screen is displayed. The version number has changed to 7.0.2.
15 In the RMX Web Client – Welcome screen, enter your User Name and Password and
click Login.
In the Main Screen an MCU State indicator displays a progress indicator
showing the time remaining until the system start-up is
complete.
Upgrade from Version 7.0.2 to Version 7.5.0.J
>> Continue with the upgrade from Version 7.0.2 to Version 7.5.0.J as described
starting on
page 23.
To use the new features such as Operator Assistance and Gateway Sessions the IVR
Services must be updated. For more details, see
“Additional/Optional System Updates
After Upgrading” on page 20.
Upgrading from Versions 5.1.0.G to Version 7.5.0.J
This upgrade requires the following intermediate upgrade procedures followed by an
upgrade to Version 7.5.0.J:
1 Upgrade from Version 5.1.0.G to Version 5.0.2.
2 Upgrade from Version 5.0.2 to Version 7.0.2.
Intermediate Upgrade from Version 5.1.0.G to Version 5.0.2
1 Download the required software Version 5.0.2 from the Polycom Resource Center
web site.
Version
Number
If the default POLYCOM user is defined in the RMX Web Client, an Active Alarm is created
and the MCU status changes to MAJOR until a new Administrator user is created and the
default user is deleted.
If the upgrade process fails, please contact Polycom support.
Ultra Secure Mode must be disabled before this upgrade can be performed.
If Windows7™ is installed on the workstation, Protected Mode must be disabled before
downloading the Version 5.0.2 software to the workstation.
For more information see "Windows 7™ Security Settings” on page 16.