Use and Care Guide
4 49-80818
If you 
Received a 
Damaged 
Cooktop
Immediately contact the dealer (or builder) that 
sold you the cooktop
Trouble-
Shooting Tips
Before you request service, check the 
Problem Solver in the back of this manual.
It lists causes of minor operating problems that 
you can correct yourself.
If you 
Need 
Service
To obtain service, see the Consumer 
Services page in the back of this manual. 
We’re proud of our service and want you to be 
pleased. If for some reason you are not happy 
with the service you receive, here are steps to 
follow for further help.
FIRST, contact the people who serviced your 
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem. 
NEXT, if you are still not pleased, write all the 
details—including your phone number—to:
Manager, Customer Relations 
Monogram 
Appliance Park 
Louisville, KY 40225
Remove 
Packaging 
Tape
Carefully grasp a corner of the protective 
shipping film with your fingers and slowly peel 
it from the appliance surface. Do not use any 
sharp items to remove the film. Remove all 
of the film before using the appliance for the 
first time.
To assure no damage is done to the finish 
of the product, the safest way to remove 
the adhesive from packaging tape on new 
appliances is an application of a household 
liquid dishwashing detergent. Apply with a soft 
cloth and allow to soak.
NOTE: The adhesive must be removed from 
all parts. It cannot be removed if it is baked on.
Write 
Down the 
Model 
& Serial 
Numbers
You’ll find them on a label located on the bottom 
of the cooktop.
Before sending in the registration card, 
please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or 
service calls concerning your cooktop.
Consumer Information
Stainless Steel Gas Cooktops










