Wi-Fi® Mesh Router AC1200 Dual Band Whole Home System P/N 38623, 38961, 39056 User's Manual
CONTENTS SAFETY WARNINGS AND GUIDELINES ......................................................................................................................................................... 4 INTRODUCTION .................................................................................................................................................................................................................. 5 CUSTOMER SERVICE..........................................................................
Verifying the Installation .................................................................................................................................................................................. 15 TOUCHLINK.......................................................................................................................................................................................................................... 15 Configuring TouchLink ..................................................
SAFETY WARNINGS AND GUIDELINES Please read this entire manual before using this device, paying extra attention to these safety warnings and guidelines. Please keep this manual in a safe place for future reference. This device is intended for indoor use only. Do not expose this device to water or moisture of any kind. Do not place drinks or other containers with moisture on or near the device.
Never unplug the unit by pulling on the power cord. Always grasp the connector head or adapter body. Ensure that power is turned off and disconnected before making any electrical connections. Clean using a soft, dry cloth only. Do not use chemical cleaners, solvents, or detergents. For stubborn deposits, moisten the cloth with warm water. This device has no user serviceable parts. Do not attempt to open, service, or modify this device.
PACKAGE CONTENTS Please take an inventory of the package contents to ensure you have all the items listed below. If anything is missing or damaged, please contact Monoprice Customer Service for a replacement. 1x Mesh Router 3x AC Power Adapters 2x Mesh Extenders 1x User's Manual 1x Ethernet Cable PRODUCT OVERVIEW LED INDICATIONS Router Solid Purple: The router is starting up. Solid Blue: The Internet is connected.
Flashing Blue: The router is in TouchLink mode, allowing you to connect directly without a password. It also indicates that the newly added extender is being paired with the router. Flashing Red: The router is disconnected. Extenders Solid Purple: The extender is starting up. Solid Blue: The connection between the extender and the router is good. Solid Red: The connection between the extender and the router is weak.
4. Plug one of the included AC Power Adapters into the DC 5V connector on the router, then plug the adapter into a nearby AC power outlet. 5. Slide the On/Off Switch to the ON position. Note: If you want to use more than two wired connections, use an Ethernet switch. CONNECTING TO THE ROUTER Wired To make a wired connection, plug one end of an Ethernet cable into the Ethernet port on your computer, then plug the other end into either the LAN1 (Gigabit) or LAN2 (10/100Mbps) port on the router.
3. Locate and select the MeshGo entry. Wi-Fi for Mac Users Perform the following steps on your Mac® to make a Wi-Fi® connection with the router. 1. Ensure that your computer's Wi-Fi is turned on. 2. Click the Wi-Fi icon in the upper right corner of the screen, then locate and select the MeshGo entry.
SETTING UP THE ROUTER Perform the following steps to configure your router. 1. Open a web browser, then type either http://ap.setup or 192.168.10.1 and press the Enter key. 2. Type admin into the name field, then click the Login button. 3. Select Router.
4. Use the drop-down list next to the WAN Type entry to select the type of WAN you have. You can select DHCP (Dynamic IP), PPPoE, or Static IP. Note: If you have a DSL line and your ISP only gave you an Account Name and Password, choose PPPoE. If you have a cable or fiber connection, choose DHCP (Dynamic IP). If your ISP gave you an IP Address, Subnet Mask, and Default Gateway, choose Static IP. 5. The default Mesh SSID is MeshGo. You can use the default or change the name, as desired. 6.
8. Click the Apply button to save your settings. Installation and basic setup takes a few minutes to complete. EXTENDER PLACEMENT The extenders that come with this kit have been paired with the router at the factory, so all you need to do is position them in your home, plug them in, and turn them on to extend the Wi-Fi® signal throughout your home. Proper positioning is an important part of extending the Wi-Fi signal. The Wi-Fi signal radiates outward from the router and from each extender.
Position the Wi-Fi devices to avoid obstructions, such as wall, doors, and aquariums to improve performance. Place the devices in a central location, away from anything that might block the signal, such as metal objects, bodies of water, reinforced concrete walls, foil-insulated walls, or another other similar construction materials. Elevating the devices can greatly improve coverage. After positioning the extenders, perform the following steps to check that each extender has a good connection.
Using a Web Browser Perform the following steps to add the extender using a web browser. 1. Open a web browser on your computer, then type http://ap.setup or 192.168.10.1 in the address bar. 2. Log in to the router. The default user name is admin and there is no password. 3. Go to Wi-Fi > Mesh Network. 4. Type the extender's 5G MAC address into the MAC Address field, then click the + button. The 5G MAC address can be found on the label on the bottom of the extender. Using the Pair Button 1.
Verifying the Installation After positioning the new extender, perform the following steps to check that each extender has a good connection. 1. Open a web browser on your computer, then type http://ap.setup or 192.168.10.1 in the address bar. 2. Log in to the router. The default user name is admin and there is no password. 3. Click Status > Device List to see a list of connected devices and their connection status.
Using TouchLink 1. Touch the Gray Cap on the router or the White Cap on an extender. 2. Open the Wi-Fi® settings on your mobile device. 3. Locate and select the entry that ends with _Touch. By default, it is MeshGo_Touch. THE MESHGO APP The MeshGo app allows you to easily control the router and extenders using your smartphone or tablet. 1. Search for MeshGo (see the icon to the right) in the App Store on iTunes®, the Android™ Market app, or the Google Play™ store.
TROUBLESHOOTING 1. The login page does not appear after entering http://ap.setup in the web browser. Ensure your computer is set to obtain an IP address automatically. Verify that you entered the address correctly. Alternatively, try typing http://192.168.10.1 in the web browser. Use a different web browser and try again. Reboot the router and try again. 2. I cannot access the Internet.
4. I cannot remember my Administration Management password. Refer to 3 above to reset the router to the factory default settings, then login using the default admin user name with no password. 5. I forgot my wireless network password. Open a web browser and enter http://ap.setup in the address bar. Go to Wi-Fi > Wi-Fi Configuration to see the password.
SPECIFICATIONS Model 38623 1x 10/100/1000Mbps WAN port, Router Ports 1x 10/100/1000Mbps LAN port, 1x 10/100Mbps LAN port 2x 10/100/1000Mbps LAN ports, Extender Ports 1x 10/100Mbps LAN port Supported WAN Types PPPoE, Dynamic IP, Static IP, WISP Supported Wireless Standards IEEE 802.11b/g/n/a/ac Frequency Bands 2.4GHz, 5GHz Flash Memory 64MB DDR2 RAM 512MB 2.4GHz: 20dBm Maximum Transmit Power 5GHz: 23dBm 802.11b: -93dBm 802.11g: -73dBm Sensitivity 802.11a: -76dBm 802.11n: -68dBm 2.
DHCP Setting Server, Client Antennas 4x 3dBi internal omni-directional antennas Coverage 4500 sq. ft. Input Power 5 VDC, 2A AC Adapter Input Power 100 ~ 240 VAC, 50/60 Hz Operating Temperature +32 ~ +104°F (0 ~ +40°C) Storage Temperature +14 ~ +158°F (-10 ~ +70°C) Operating and Storage Humidity 10 ~ 90% RH, noncondensing Dimensions (each) 3.5" x 3.5" x 3.7" (90 x 90 x 95 mm) REGULATORY COMPLIANCE Notice for FCC This device complies with Part 15 of the FCC rules.
use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EU Declaration of Conformity Monoprice, Inc. declares the product described within this user guide or manual is in compliance with below applicable directives. The full text of the EU Declaration of Conformity is available at the following internet address: https://www.monoprice.
WEEE Information User information for consumer products covered by EU Directive 2012/19/EU on Waste Electric and Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Monoprice products.
Safety Notice WARNING: Do not use this product near water, for example, in a wet basement or near swimming pool or in an area where accidental contact with water or liquid might occurs WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from the surge caused by lightning WARNING: The external power adapter or AC power cord is the equipment's disconnection device.
