Warranty
Tenneco Inc. warrants qualifying Monroe® products against defects and wear-out when used on
private passenger cars and light trucks under normal operating conditions for as long as such
original purchaser owns the vehicle on which they were originally installed.
Qualifying Products
Monroe® OESpectrum® Shocks and Struts
Monroe® Reflex® Shocks and Struts
Monroe® Sensa-Trac® Shocks and Struts
Monroe® Quick-Strut® replacement assemblies
Monroe® Gas-Magnum® Shocks
Tenneco's obligation under this warranty is limited to replacement of the worn-out or defective
product in accordance with this warranty. Cost of removal and installation are not included, and
any incidental and consequential damages are excluded under this warranty, regardless of when
the failure occurs. This warranty has no cash value. This warranty does not apply to products
which have been modified, improperly applied or installed on vehicles used for commercial or
racing purposes.
To make a claim under this warranty, return the worn-out or defective product with the dated
original receipt to the dealer or retailer from whom it was purchased or to a Tenneco dealer for
verification and exchange under this warranty.
This warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state. Any implied warranties you may have under state law are limited to the same
duration as this warranty. Some states do not allow limitations on how long an implied warranty
lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations and exclusion may not apply to you.
Tenneco will contact warranty-serviced consumers to conduct customer satisfaction surveys
relating to product and warranty service. Survey activity will provide valuable feedback and help
measure the level of consumer satisfaction in different markets.
Warranty Form - Installer/Retailer Use Only
Warranty Claim Form (231 kb).
Warranty Claim Form (52 kb - Spanish).
Website: http://www.monroe.com/
Contact phone number: 734-384-7809 / 8:30am - 5:30pm EST M-F