User's Manual

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“Warranty Period” means the time period during which Monster
must have received Your Formal Warranty Claim. The different Warranty
Periods related to Product Defects and Connected Equipment Damage
are defined in the Specifications Table below. The Warranty Period
commences on the date when You purchased or received (whichever
occurs later) the Product from an Authorized Dealer as evidenced
by the Authorized Dealer’s invoice, sales receipt or packing slip.
If You do not have written proof of the date of purchase or receipt,
then the Warranty Period commences three (3) months after the
date when the Product left Monster’s factory as evidenced by
Monster’s records. The Warranty Period ends after the time defined
in the Specifications Table has expired, or after You have transferred
ownership of the Product, whichever occurs earlier. Also, You must
call Monster and obtain a Return Authorization Number (as described
under “How to Make a Claim”) within two (2) months after You
discover a Product Defect (or should have discovered it, if such
Product Defect was obvious).
“You” means the first individual person that purchased the Product in
its original packaging from an Authorized Dealer. This Limited Warranty
does not apply to persons or entities that bought the Product (i) in
used or unpackaged form, (ii) for resale, lease or other commercial
use, or (iii) from someone other than an Authorized Dealer.
SCOPE OF THIS LIMITED WARRANTY
PRODUCTS. If a Product contained a Product Defect when You
bought it from an Authorized Dealer and Monster receives a Formal
Warranty Claim from You within two (2) months after You discover
such Product Defect (or should have discovered it, if such Product
Defect was obvious) and before the end of the Warranty Period
for Product Defects applicable to the affected Product, then Monster
will provide You with one of the following remedies: Monster
will (1) repair or, at Monster’s sole discretion, replace the Product,
or (2) refund to You the purchase price You paid to the Authorized
Dealer for the affected Product if repair or replacement is not
commercially practicable or cannot be timely made.
CONNECTED EQUIPMENT DAMAGE. Monster will also provide
You with a remedy regarding Connected Equipment Damage if
(i) You have a claim under the Limited Warranty for Products
because of a Product Defect that causes Connected Equipment
Damage despite Adequate Use, and (ii) Monster receives a Formal
Warranty Claim from You before the end of the Warranty Period for
Connected Equipment Damage applicable to the affected Product.
If the conditions listed in the preceding sentence are met, Monster
will provide You with one of the following remedies provided that
Monster may decide at its sole discretion in accordance with this
Limited Warranty which of the three remedies it provides: Monster
will (1) replace the damaged Connected Equipment; (2) pay to repair
the damaged Connected Equipment; or (3) pay You the FMV of the
Connected Equipment, provided that such payments shall not exceed
(i) the Maximum Coverage Amount for the Product, or (ii) the actual
damage having arisen from power surges due to a Product Defect.
NOTE: COMPENSATION FOR RESTORATION OF DATA LOSS IS NOT
COVERED AND MONSTER DOES NOT ASSUME ANY LIABILITY FOR
ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER
THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
GENERAL PROVISIONS
CHOICE OF LAW/JURISDICTION. The laws of the State of California,
USA, govern this warranty. It gives You specific legal rights, and You
may also have other rights that vary from state to state and country
to country. This warranty does not affect any additional rights You
have under laws in your jurisdiction governing the sale of consumer
goods, including, without limitation, national laws implementing
EC Directive 44/99/EC.
OTHER RIGHTS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY. THIS
WARRANTY EXTENDS ONLY TO YOU AND CANNOT BE TRANSFERRED
OR ASSIGNED. If any provision of this Limited Warranty is unlawful,
void or unenforceable, that provision shall be deemed severable and
shall not affect any remaining provisions. In case of any inconsistency
between the English and other versions of this Limited Warranty,
the English version shall prevail.
REGISTRATION. Please register Your Product at
www.MonsterPower.com. Failure to register will not diminish Your
warranty rights.
SPECIFICATIONS TABLES
Product Model No. Maximum
Coverage Amount
Warranty Period
for Product
Warranty Period
for Connected
Equipment Damage
Monster Central
®
100MC
$50,000.00 US 5 Years 5 Years
Monster Central
®
300MC
$75,000.00 US 5 Years 5 Years
Monster Central
®
Gateway
N/A 5 Years N/A
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event damage has occurred
to Products or Connected Equipment, You must follow these
instructions: (1) Call Monster within two (2) months after You
discover a Product Defect (or should have discovered it, if such
Product Defect was obvious); (2) Give a detailed explanation of how
the damage occurred; (3) Obtain a Return Authorization Number;
(4) Upon receipt of a claim form (which may be sent to You after
You filed Your Formal Warranty Claim), fill out the claim form entirely;
(5) Return the Products, shipping prepaid by You (to be refunded
if You are entitled to a remedy under the Scope of this Limited
Warranty), to Monster for verification of damage, along with
a copy of Your original sales receipts and proof of purchase
(UPC label or packing slip) for such Products, the completed claim
form, and printed Return Authorization Number on the outside of the
return package (the claim form will include instructions for return).
TELEPHONE NUMBERS. If You bought the Product in the
United States, Latin America (Mexico 011-882-800-8989), or Asia
Pacific (China 400-820-8973), contact Monster, LLC (455 Valley
Drive, Brisbane, CA 94005) at 1 877 800-8989. If You bought the
Product anywhere else, contact Monster Technology International
Ltd., Ballymaley Business Park, Ennis, Co. Clare, Ireland. You can
write or use one of the following telephone numbers: Canada
866-348-4171, Ireland 353 65 68 69 354, Austria 0800296482,
Belgium 0800-79201,Czech Republic 800-142471, Denmark
8088-2128, Finland 800-112768, France 0800-918201, Germany
0800-1819388, Greece 00800-353-12008, Italy 800-871-479,
Netherlands 0800-0228919, Norway 800-10906, Russia
810-800-20051353, Spain 900-982-909, Sweden 020-792650,
Switzerland 0800834659, United Kingdom 0800-0569520.
FURTHER PROCEEDINGS. Monster will determine whether
a Product Defect existed and the damage to the Connected
Equipment was caused by the Product. You must allow Monster
access to the premises and site where the damage occurred
and all equipment and property related thereto for Monster
inspection by its employees or authorized representatives.
Monster may, at its discretion, direct You to obtain a repair estimate
at a service center or, to send the Connected Equipment to Monster
for repair. If a repair estimate is required, You will be instructed
on how to properly submit the estimate and the resulting invoice
to Monster for payment. Any fees for repairs may be negotiated
by Monster.
TIMING. If You bring a Formal Warranty Claim and fully comply
with all terms and conditions of this Limited Warranty, Monster will
use its best efforts to provide You with a remedy within thirty (30)
days after receipt of Your Formal Warranty Claim (if You reside in the
United States - forty-five (45) days if You reside elsewhere), unless
obstacles outside Monster’s control delay the process.
©2003–2012 Monster, LLC