User guide
was
obvious);
(2)
Give
a
detailed
explanation
of
how
the
damage
occurred;
(3)
Obtain
a
Return
Authorization
Number;
(4)
Upon
receipt
of
a
claim
form
(which
may
be
sent
to
You
after
You
filed
Your
Formal
Warranty
Claim),
fill
out
the
claim
form
entirely;
(5)
Return
the
Products,
shipping
prepaid
by
You
(to
be
refunded
if
You
are
entitled
to
a
remedy
under
the
Scope
of
this
Limited
Warranty),
to
Monster
for verification
of
damage,
along
with a
copy
of
Your
original
sales
receipts
and
proof
of
purchase
(UPC
label
or
packing
slip)
for
such
Products,
the
completed
claim
form,
and
printed
Return
Authorization
Number
on
the
outside
of
the
return
package
(the
claim
form
will
include
instructions for
return).
TELEPHONE
NUMBERS.
If
you
bought
the
product
in
the
United
States,
Latin
America,
or
Asia
Pacific, contact
Monster,
LLC
(455
Valley
Drive,
Brisbane,
CA
94005)
at
1
877800-8989.
If
you
bought
the
product
anywhere
else,
contact
Monster
Technology
International
Ltd.,
Ballymaley
Business
Park,
Ennis,
Co.
Clare,
Ireland.
You
can
write
or
use
one
of
the
following
telephone
numbers:
Canada
866-348-4171,
Ireland
353656869354,
Belgium
0800-79201,Czech
Republic
800-
142471,
Denmark
8088-2128,
Finland
800-112768,
France
0800-918201,
Germany
0800-1819388,
Greece
00800-353-12008,
Italy
800-871-479,
Netherlands
0800-0228919,
Norway
800-10906,
Russia
810-800-20051353,
Spain
900-982-909,
Sweden
020-792650,
United
Kingdom
0800-0569520
FURTHER
PROCEEDINGS.
Monster will
determine
whether a
Product
Defect
existed.
Monster
may,
at
its
discretion,
direct
You
to
obtain
a repair
estimate
at
a
service
center.
If a
repair
estimate
is
required,
You
will
be
instructed
on
how
to
properly
submit
the
estimate
and
the
resulting
invoice
to
Monster
for
payment.
Any
fees
for repairs
may
be
negotiated
by
Monster.
TIMING.
If
You
bring
a
Formal
Warranty
Claim
and
fully
comply
with
all
terms
and
conditions
of
this
Limited
Warranty,
Monster will
use
its
best
efforts
to
provide
You
with a
remedy
within thirty
(30)
days
after receipt
of
Your
Formal
Warranty
Claim
(if
You
reside
in
the
United
States
- forty·five
(45)
days
if
You
reside
elsewhere),
unless
obstacles
outside
Monster's
control
delay
the
process.
Ver.062706
-
US
©2010
Monster,
LLC
21