Use and Care Manual

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MONTICELLO Limited Warranty/ Liability
Snow Load & Wind Load Warranty & Liability
The Monticello Greenhouse described in this manual is designed for and limited to Riverstone Industries standard
wind and snow load which is based on a continuously heated greenhouse.
Standard loads are: Wind Load = 65 mph continuous winds, Snow load of 24 lbs. sq ft.
Riverstone cannot and will not be held liable or responsible for any and all damages and/or structural failures caused
by prevailing load conditions at the greenhouse’s erected location that exceed the aforementioned Standard Loads.
All Monticello Wind & Snow loads are based on a closed and heated greenhouse structure. The heat provides a
source for the snow and ice to melt from the roof. If the Monticello is not being heated during the winter months when
snow and/ or ice is present it is the owners responsibility to clear the accumulations of the roof.
Contact us directly with any questions regarding this.
Products to which this limited warranty applies:
This limited warranty applies to the following models of your newly purchased Monticello Greenhouse:
MONT-8; MONT-12,MONT-16,MONT20,MONT-24, MONT-4; Premium versions, and Mojave Editions of
these greenhouses. This limited warranty applies only to purchases made in any province of Canada except
for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of
Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product
only and is not transferable.
What this limited warranty covers and for how long:
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the
provisions of this warranty, Riverstone Industries warrants such products to be free from defects in material and
workmanship for a period of 1 year from the date of the rst purchase of such products.
The limited 10-year warranty period for GREENHOUSES also applies to any implied warranties that may exist under
applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to the purchaser.
The limited warranty for accessories follows the same guidelines as above and is covered for the following time span.
• Work Bench System – 10 years
• Watering System – 7 years
• Shade Cloth System – 7 years
• Garden/ Potting Sink – 3 years
What this limited warranty does not cover:
This limited warranty does not apply to products that have been repaired (except by Riverstone Industries or its
authorized service representatives) or otherwise altered. This limited warranty does further not apply to defects
resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or
operation with an incorrect power source.
Riverstone Industries is not responsible for personal time lost or paid for during the construction of
its products due to missing or defective parts.
What you must do to get service under this limited warranty:
Defects must be brought to the attention of Riverstone Industries Technical Service by contacting Riverstone
Industries at [e-mail] or 612-RVR-STNE (787-7863). Please have proof of purchase,
catalog/model and serial numbers available when calling. Limited warranty service requires a proof of purchase
of the product.
What Riverstone Industries will do in the event of a defect:
In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship
during the 10-year limited warranty period for products, you have the following rights:
Riverstone Industries will in its sole discretion either repair or replace such defective product or part without charge.
If Riverstone Industries is unable to repair or replace such product or part, or if repair or replacement is not
commercially practicable or cannot be timely made, Riverstone Industries may, in lieu of repair or replacement,
choose to refund the purchase price for such product or part.
Limited warranty service will be performed solely by dealers or service agents of Riverstone Industries authorized to
provide limited warranty services.